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Outcome Health, founded in 2006 as ContextMedia and later rebranded, was a healthcare technology company dedicated to improving patient outcomes by delivering actionable health intelligence at critical moments of care. They provided digital solutions like waiting room screens, interactive exam room tablets, and mobile education platforms to physician offices and hospitals. In 2021, Outcome Health's assets were acquired by PatientPoint, LLC, following a period of significant legal and financial challenges for Outcome Health related to fraudulent practices. While Outcome Health no longer operates as an independent entity, its technology and network have been largely integrated into PatientPoint's offerings, aiming to continue enhancing patient-doctor engagement and health literacy.
Served as the central hub for leadership, product development, engineering, sales, marketing, and corporate operations for Outcome Health prior to its acquisition.
The Chicago headquarters was known for its expansive, modern design within an iconic skyscraper, featuring collaborative workspaces and reflecting its period of rapid growth. It occupied multiple floors with views of the Chicago River.
Prior to its acquisition and legal issues, Outcome Health's HQ aimed to foster a fast-paced, innovative, and mission-driven culture focused on transforming healthcare communication. However, the company's internal practices later came under severe scrutiny, revealing a culture that enabled fraudulent activities.
The Chicago HQ was significant as the nerve center for the company's ambitious expansion in the health-tech space and symbolized its once-prominent, though ultimately troubled, position in the industry before its acquisition.
Outcome Health's operations and customer base were predominantly concentrated within the United States. While its digital health platforms had potential for global applicability, its physical offices and core market activities were U.S.-focused, serving a nationwide network of physician offices and hospitals.
330 N. Wabash Ave., Suite 2600
Chicago
IL
USA
Address: Reportedly 450 Lexington Avenue, New York, NY (historical)
To expand market presence, support key clients in the Eastern United States, and tap into the concentration of pharmaceutical and advertising industries in the region.
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As of April 2025, Outcome Health' leadership includes:
Outcome Health has been backed by several prominent investors over the years, including:
Outcome Health's assets were acquired by PatientPoint in 2021, and it no longer operates as an independent company. Consequently, there have been no executive hires or exits specifically for 'Outcome Health' in the last 12 months. Leadership related to its former assets now falls under PatientPoint's executive team.
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Prior to its acquisition by PatientPoint and the cessation of its independent operations, Outcome Health likely utilized common corporate email formats. Common patterns included [first].[last]@outcomehealth.com or [first_initial][last]@outcomehealth.com. Emails to the @outcomehealth.com domain are no longer active for company communications.
[first].[last]@outcomehealth.com or [first_initial][last]@outcomehealth.com
Format
jane.doe@outcomehealth.com or jdoe@outcomehealth.com
Example
75%
Success rate
Reuters • April 26, 2023
Rishi Shah, co-founder and former CEO of Outcome Health, was sentenced to 6 years and 3 months in federal prison for his leadership role in a massive fraud scheme that involved overbilling pharmaceutical clients and falsifying data to secure nearly $1 billion in funding and loans....more
Chicago Sun-Times • June 22, 2023
Shradha Agarwal, co-founder and former president of Outcome Health, was sentenced to two years in prison for her role in the company's extensive fraud scheme. She was also ordered to pay restitution and serve a period of supervised release....more
U.S. Department of Justice • April 27, 2023
Ashik Desai, a former Executive Vice President at Outcome Health, was sentenced to five years in federal prison for his participation in the scheme to defraud the company’s clients, lenders, and investors....more
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