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The Otto Group is a globally active retail and services group with around 41,000 employees and operations in over 30 countries. Its business activities are grouped into three segments: Multichannel Retail, Financial Services, and Services. The Multichannel Retail segment includes brands like OTTO, Bonprix, Crate and Barrel, and Witt-Gruppe. Financial Services are primarily represented by the EOS Group, and the Services segment includes logistics providers like Hermes Europe. Founded in Germany in 1949, the company has transformed from a mail-order business into one of the world's largest online retailers, with a strong focus on sustainability and digital innovation.
The Hamburg headquarters serves as the strategic command center for the Otto Group, overseeing global operations, corporate strategy, financial management, and the development of its diverse portfolio of companies.
The Otto Campus in Hamburg-Bramfeld is known for its contemporary architecture, extensive green spaces, employee-centric facilities including canteens, sports facilities, and daycare. It's designed to foster collaboration and innovation.
Otto Group promotes a work culture centered on responsibility, innovation, and collaboration. It emphasizes digital transformation, agile working methods, diversity, and a strong commitment to corporate social responsibility and sustainability.
The Hamburg HQ is crucial for steering the Otto Group's international business activities, managing its complex network of subsidiaries, and driving its evolution in the dynamic retail and services landscape.
The Otto Group operates in more than 30 countries across Europe, North and South America, and Asia. Its global functions are primarily centered around multichannel retail (including e-commerce for brands like OTTO, Bonprix, Crate & Barrel), financial services (EOS Group for debt collection and financial solutions), and comprehensive logistics and fulfillment services (Hermes Group).
Wandsbeker Straße 3-7
Hamburg
Hamburg
Germany
Address: 1250 Techny Rd, Northbrook, IL 60062, USA
Manages and directs the operations, merchandising, and brand strategy for Crate and Barrel, CB2, and Hudson Grace in the key North American market.
Address: ul. Prosta 68, 00-838 Warszawa, Poland
Manages e-commerce and retail operations for Bonprix in Poland and coordinates activities in several other Eastern European countries, focusing on affordable fashion.
Address: Capitol House, 1 Gwendolen Road, Leicester LE5 5FN, United Kingdom (Hermes UK former main hub, now Evri - though Otto Group retains international Hermes activities)
Key logistics hubs, such as those operated by Hermes Germany (e.g., Friedewald, Langenhagen), are crucial for parcel delivery and fulfillment services supporting Otto Group's e-commerce activities and third-party clients in Germany and across Europe.
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As of April 2025, OTTO' leadership includes:
OTTO has been backed by several prominent investors over the years, including:
Over the past 12 months, the Otto Group Executive Board saw two departures and a consolidation of responsibilities. Petra Scharner-Wolff (HR, Finance, Controlling) and Kay Schiebur (Services) left their board positions, with Bodo Kipper taking over the Services segment.
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The most common email format used by Otto Group for its corporate employees is firstname.lastname@ottogroup.com. Variations may exist within specific subsidiaries or for different roles.
firstname.lastname@ottogroup.com
Format
anna.beispiel@ottogroup.com
Example
85%
Success rate
ottogroup.com • March 21, 2024
The Otto Group anticipates revenue of approximately 12 billion euros for the 2023/24 financial year (to February 29, 2024). This represents a currency-adjusted decline of around 6 percent compared to the previous year, reflecting challenging market conditions and consumer restraint. Despite this, the group emphasizes its stable financial footing and ongoing strategic investments....more
ottogroup.com • February 13, 2024
The Otto Group announced a significant reduction in CO2 emissions from its transport logistics. In Germany, emissions per shipment have fallen by 25 percent since the 2020/21 financial year, largely due to increased use of rail transport and alternative fuels. This progress aligns with the group's ambitious climate protection goals....more
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