What Does OSG Do?

Total employees1300
HeadquartersRidgefield Park
Founded1992

OSG Billing Services, operating as OSG (Output Solutions Group), is a global leader in providing comprehensive customer engagement and payment solutions. They empower businesses across various industries, including healthcare, finance, utilities, and telecommunications, to optimize their transactional communications, streamline billing processes, and enhance customer interactions. OSG offers a robust suite of services encompassing statement processing, electronic billing (e-billing), digital presentment, payment portals, omni-channel communication delivery (print, email, SMS), and targeted marketing inserts. Their solutions are designed to improve operational efficiency, reduce costs, accelerate cash flow, and strengthen customer relationships through secure, reliable, and innovative communication technologies.

Where Is OSG's Headquarters?

HQ Function

The headquarters serves as the primary hub for corporate strategy, executive management, finance, sales leadership, product innovation, and administrative operations for OSG's global business.

Notable Features:

Located in a modern corporate office park, the headquarters likely features contemporary office design and amenities conducive to collaboration and focused work. Specific architectural highlights are not publicly emphasized.

Work Culture:

OSG fosters a work culture centered on customer success, technological innovation, and operational excellence. Employees are encouraged to be proactive and collaborative in delivering high-quality billing and communication solutions. The environment values expertise in data management, secure processing, and customer service.

HQ Significance:

The New Jersey headquarters is pivotal for coordinating OSG's diverse service offerings across multiple industries and its international operations. It drives the company's strategic initiatives, technological advancements, and key client relationship management.

Values Reflected in HQ: The headquarters' setup likely reflects OSG's commitment to professionalism, efficiency, robust security for sensitive data (critical for billing services), and leveraging technology to enhance customer communications.

Location:

OSG maintains a significant global presence with key operational centers and offices strategically located in North America (multiple locations across the USA), Europe (United Kingdom), and Asia (India). This international footprint allows OSG to effectively serve a diverse, global client base by providing localized and compliant print and digital communication solutions, payment processing services, and customer engagement platforms. Their global infrastructure supports complex, high-volume communication workflows for multinational corporations and ensures business continuity and regional market expertise.

Street Address:

100 Challenger Road, Suite 202

City:

Ridgefield Park

State/Province:

NJ

Country:

USA

Where Else Does OSG Operate Around the World?

Carol Stream, IL/USA

Address: 455 E. North Avenue, Carol Stream, IL 60188, USA

Serves as a key operational hub for the Midwestern United States, ensuring efficient production, quality control, and timely distribution of critical customer communications and transactional documents.

Eagan, MN/USA

Address: 1000 Blue Gentian Rd, Eagan, MN 55121, USA

Strengthens OSG's service delivery network in the upper Midwest, providing redundancy and specialized production services to meet regional client demands.

Tunbridge Wells, Kent/UK

Address: Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU, United Kingdom

Supports OSG's European client base, providing localized expertise, sales, and operational support for customer communication and payment solutions in the region.

Bangalore/India

Address: PrestigeCube, Site No. 23, Laskar Hosur Road, Adugodi, Bangalore – 560030, Karnataka, India

Leverages talent in India to enhance OSG's technological capabilities, provide cost-effective operational support, and enable 24/7 service continuity for its global clients.

Buying Intent Signals for OSG

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading OSG? Meet the Executive Team

As of April 2025, OSG' leadership includes:

Scott W. Bernstein - Chairman and CEO
Adam C.T. Matthews - President
Ron Whaley - Chief Financial Officer
Mark Abadi - Chief Revenue Officer
Kevin McArdle - Chief Operating Officer
Michelle Gill - Chief Human Resources Officer

Who's Investing in OSG?

OSG has been backed by several prominent investors over the years, including:

Aquiline Capital Partners

What Leadership Changes Has OSG Seen Recently?

Hire0
Exits0

Based on publicly available information and company announcements, there have been no major C-level executive hires or departures widely reported for OSG in the last 12-18 months, suggesting stability in the top leadership team. Minor changes at VP level or below are not typically broadly publicized.

What Technology (Tech Stack) Is Used byOSG?

Discover the tools OSG uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

OSG Email Formats and Examples

OSG (osgconnect.com) most commonly uses the email format 'first.last@osgconnect.com'. Another potential, less common format is 'first_initiallast@osgconnect.com'. For example, John Doe would likely be 'john.doe@osgconnect.com'.

first.last@osgconnect.com

Format

jane.doe@osgconnect.com

Example

85%

Success rate

What's the Latest News About OSG?

osgconnect.comDecember 5, 2023

OSG Achieves SOC 2 Type II Attestation and HIPAA Compliance

OSG announced its successful completion of the SOC 2 Type II audit and HIPAA compliance attestation. This achievement underscores OSG's unwavering commitment to maintaining the highest standards of data security and privacy for its clients, especially those in sensitive sectors like healthcare and finance....more

osgconnect.comSeptember 12, 2023

OSG Named a Major Contender in Everest Group's Customer Communications Management (CCM) PEAK Matrix® Assessment 2023

OSG has been recognized as a Major Contender in the Everest Group’s Customer Communications Management (CCM) – Services PEAK Matrix® Assessment 2023. This acknowledgment highlights OSG's significant capabilities, market impact, and ongoing innovation in the competitive CCM landscape....more

osgconnect.comMay 23, 2023

OSG to Showcase Innovative CX Solutions at Multiple Industry Events

OSG announced its participation in several key industry events to showcase its latest customer experience (CX) solutions. The company highlighted its focus on digital transformation, personalized communications, and integrated payment options designed to help businesses enhance customer engagement....more

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