HQ Function

Manages US distribution, e-commerce operations, customer service, and warranty/repair services for Orient watches in the United States.

Notable Features:

A functional facility optimized for logistics, customer support, and technical servicing of watches, rather than a large corporate architectural landmark.

Work Culture:

Likely a focused, customer-centric environment with a small, dedicated team passionate about horology and committed to providing efficient service and brand support for the U.S. market.

HQ Significance:

Crucial for Orient's brand presence and growth in the U.S., acting as the direct link between the Japanese watchmaker and American consumers and retailers, ensuring product availability and after-sales care.

Values Reflected in HQ: Commitment to quality, customer satisfaction, accessibility of the Orient brand to U.S. consumers, and operational efficiency in service and delivery.

Location:

While Orient Watch USA is dedicated to the U.S. market, the Orient brand itself boasts a significant global footprint, with its timepieces sold in over 70 countries. This international presence is managed through a network of distributors and retail partners under the Seiko Epson Corporation umbrella. Globally supported functions include marketing, sales, product development, and after-sales service, ensuring brand consistency and customer support across diverse international markets. Manufacturing is primarily centered in Japan and other Asian facilities, maintaining the brand's reputation for quality in-house movements.

Street Address:

4335 E. Lowell St, Suite B

City:

Ontario

State/Province:

CA

Country:

USA