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OrecX offers highly scalable and affordable open source call recording software, voice analytics, and quality monitoring solutions. Designed for contact centers, VoIP service providers, and enterprises, OrecX helps organizations capture, analyze, and leverage voice data to improve customer interactions, ensure compliance, optimize agent performance, and gain valuable business insights. Their platform is known for its flexibility, ease of integration, and cost-effectiveness compared to proprietary systems.
Serves as the central hub for OrecX's global operations, including product development, sales, marketing, and customer support leadership.
Located in a prominent commercial area of Chicago, providing access to a rich talent pool and business ecosystem. The specific suite number suggests it might be within a larger office building offering modern amenities.
Likely fosters a collaborative and innovative environment, characteristic of a software company, with a focus on open source principles, agility, and customer-centric solutions.
The Chicago headquarters anchors OrecX's presence in North America and supports its global client base, leveraging the city's technological infrastructure and international connectivity.
OrecX supports a global client base across various industries, including contact centers, financial services, healthcare, and telecommunications. Their open source solutions are utilized by organizations worldwide for call recording, compliance, quality management, and voice analytics. This global reach is facilitated through direct sales, a network of partners, and their adaptable software designed for diverse operational environments.
1 E. Erie St., Suite 525-452
Chicago
IL
USA
Address: [Specific address not publicly available]
Drives technological advancements for OrecX's product suite, contributing to core software development and feature enhancements.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, OrecX' leadership includes:
OrecX has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no significant C-suite or VP-level executive hires or exits announced by OrecX in the past 12 months, suggesting leadership stability.
Discover the tools OrecX uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
OrecX likely utilizes common professional email formats. Based on typical company practices and available data, emails generally use the employee's first name and last name separated by a dot, followed by the company domain.
[first].[last]@orecx.com
Format
john.doe@orecx.com
Example
75%
Success rate
CallMiner Blog • February 7, 2024
OrecX has integrated CallMiner's Alert API into its open-source recording platform, Oreka TR, enabling real-time agent guidance and automated call scoring for contact centers. This collaboration aims to enhance agent performance and customer experience by providing immediate feedback and insights during live calls....more
OrecX Blog • November 15, 2023
OrecX announced it has successfully completed its SOC 2 Type II audit, demonstrating its commitment to high security and availability standards for its call recording and voice analytics solutions. This compliance underscores OrecX's dedication to protecting customer data....more
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