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Optus Bank is a forward-thinking, technology-driven financial institution committed to revolutionizing banking in Australia. Launched with the vision of making banking simpler, smarter, and more accessible, we offer a comprehensive suite of digital financial products and services for personal and business customers. Our focus is on leveraging cutting-edge technology, including AI and data analytics, to provide personalized experiences, enhanced security, and seamless user interfaces. At Optus Bank, we empower our customers to manage their finances effectively and achieve their financial goals with confidence.
Serves as the central hub for executive leadership, strategic planning, technology development, risk management, and core banking operations.
A modern, eco-friendly campus designed to foster collaboration and innovation, featuring open-plan workspaces, state-of-the-art technology infrastructure, and employee wellness facilities.
A dynamic, agile, and inclusive work environment that encourages innovation, continuous learning, and teamwork. We prioritize a customer-first mindset and empower our employees to make a significant impact.
The headquarters is pivotal for driving Optus Bank's strategic initiatives, technological advancements, and maintaining its position as a leader in digital banking within Australia.
Optus Bank currently focuses its core banking operations within Australia, offering comprehensive digital financial services to individuals and businesses nationwide. While we do not have physical international branches for direct customer banking, our digital platforms are accessible globally for our Australian customers traveling or residing abroad. We also collaborate with international fintech partners to enhance our service offerings and technological capabilities.
1 Optus Bank Drive, Macquarie Park
Sydney
New South Wales
Australia
Address: 720 Bourke Street, Docklands, Melbourne, VIC 3008
Supports the bank's national operations by attracting tech talent from Victoria's vibrant ecosystem and driving key research and development initiatives.
Address: 100 St Georges Terrace, Perth, WA 6000
Enhances customer service capabilities for the Western Australian market and supports localized business growth strategies.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Optus Bank' leadership includes:
Optus Bank has been backed by several prominent investors over the years, including:
In the past year, Optus Bank has strategically strengthened its executive team with key appointments in data and customer experience, reflecting its commitment to growth and innovation. There have been no major executive departures during this period.
Discover the tools Optus Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Optus Bank typically uses a standard email format for its employees, generally combining the first initial and last name. For common names, middle initials or variations might be used.
[first_initial][last_name]@optusbank.com.au or [first_name].[last_name]@optusbank.com.au
Format
ehayes@optusbank.com.au or evelyn.hayes@optusbank.com.au
Example
92%
Success rate
Australian Financial Review • May 15, 2024
Optus Bank today announced a strategic partnership with 'LendSwift Solutions' to introduce an agile digital lending platform tailored for small and medium-sized enterprises (SMEs) in Australia, aiming to provide faster loan approvals and more flexible financing options....more
The Australian Business Journal • February 20, 2024
Optus Bank released its latest financial update, highlighting a 40% year-on-year growth in its customer base and a significant increase in deposits, underscoring the growing consumer trust in its digital banking model....more
InnovationAus • November 10, 2023
Optus Bank has received the 'Secure Digital Banking Award 2023' at the Australian FinTech Awards, recognizing its robust security measures and commitment to protecting customer data in an increasingly complex cyber landscape....more
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