Optum is a health services and innovation company dedicated to helping people live healthier lives and making the health system work better for everyone. As part of UnitedHealth Group, Optum combines technology, data analytics, and clinical expertise across three core segments: Optum Health (care delivery), Optum Insight (data analytics, technology), and Optum Rx (pharmacy care services). They serve stakeholders across the healthcare landscape, including payers, providers, employers, life sciences companies, and consumers, aiming to improve affordability, accessibility, and quality of care.
Serves as the central hub for corporate leadership, strategic decision-making, administrative functions, and coordination of its global operations.
The headquarters is located within a large corporate campus environment, often featuring modern office buildings designed for collaboration and employee well-being.
The HQ culture often reflects Optum's focus on innovation, data-driven insights, and collaboration within the healthcare sector. It emphasizes problem-solving and improving health outcomes, integrated within the larger UnitedHealth Group corporate environment.
The Eden Prairie HQ is significant as the nerve center for one of the largest and most influential health services companies globally, driving strategy for technology development, care delivery models, and pharmacy services.
Optum operates globally, supporting its mission to improve healthcare worldwide. Key functions supported globally include technology development and IT services (India, Ireland, Philippines, US), data analytics and research (US, India), clinical support services (US, Philippines), pharmacy services operations (US), and regional care delivery or health system partnerships (US, UK, Brazil, potentially others). This global footprint allows Optum to leverage diverse talent pools, provide continuous operational support, and tailor solutions to different international healthcare markets.
11000 Optum Circle
Eden Prairie
MN
USA
Address: Multiple locations in the Boston area, often cited near major health and technology centers.
Acts as a key center for East Coast operations and R&D, particularly focused on advancing health analytics and technology platforms.
Address: Multiple large facilities in Gurugram (and other Indian cities like Noida, Hyderabad, Bangalore).
Provides critical operational scale, technology expertise, and round-the-clock support for Optum's global business processes and service delivery.
Address: Windyhall, Letterkenny, Co. Donegal, Ireland
Supports Optum's growth and service delivery in the UK and European markets, leveraging local talent in technology and healthcare administration.
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As of April 2025, Optum' leadership includes:
Optum has been backed by several prominent investors over the years, including:
The most significant executive change in the last 12 months was the appointment of Heather Cianfrolo as CEO of Optum, following transitions within the broader UnitedHealth Group leadership structure. Other C-suite roles within Optum's segments (Health, Rx, Insight) also saw leadership appointments or confirmations.
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Optum, like many large corporations and as part of UnitedHealth Group, commonly utilizes standardized email formats. The most prevalent format typically combines the employee's first and last name.
first.last@optum.com
Format
jane.doe@optum.com
Example
90%
Success rate
UnitedHealth Group • July 17, 2024
UnitedHealth Group reported Q2 2024 results, highlighting strong growth in Optum, particularly within Optum Health's value-based care arrangements and Optum Rx's pharmacy services. Optum Insight also saw continued demand for its data analytics and technology solutions....more
Fierce Healthcare • May 30, 2024
Optum Health appointed Dr. Nihar Desai, previously a leader at Amazon Clinic, as its new chief growth officer, signaling a focus on expanding its care delivery services and market reach....more
Reuters • April 16, 2024
UnitedHealth Group's Q1 earnings exceeded expectations despite the financial impact from the cyberattack on its Change Healthcare unit (part of Optum Insight). The report detailed the costs associated with the breach and recovery efforts....more
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