Optima
Optima's Overview
Optima Health is a prominent health insurance company dedicated to improving health every day. As a health plan service of Sentara Healthcare, a major not-for-profit health system, Optima Health provides a comprehensive suite of health plan options to individuals, families, employers, and government program beneficiaries across Virginia and parts of Northeastern North Carolina. Their offerings include commercial plans (PPO, HMO, POS), Medicare Advantage plans (Optima Medicare), Medicaid plans (Optima Health Family Care), and employee assistance programs. Optima Health focuses on delivering quality care, enhancing member satisfaction through accessible services and support, and pioneering innovative health solutions to meet the evolving needs of its diverse membership. The company is deeply committed to community well-being, striving to make healthcare affordable, equitable, and easy to navigate.
Where is Optima's Headquarters?
HQ Function
The Virginia Beach headquarters houses key administrative, operational, and member support functions. This includes plan management, claims processing, customer service, provider network management, and strategic planning for Optima Health.
Notable Features:
The headquarters is a modern office facility, designed to foster collaboration and efficiency for employees dedicated to serving Optima Health members and provider partners. It is equipped with contemporary office amenities to support a large workforce.
Work Culture:
Optima Health's work culture is mission-driven, strongly influenced by its affiliation with Sentara Healthcare's non-profit values. It emphasizes teamwork, member advocacy, integrity, and a commitment to improving community health. Employees often describe a supportive environment focused on service excellence.
HQ Significance:
This headquarters is strategically important for Optima Health's operations within its core service areas of Virginia and Northeastern North Carolina. Its location facilitates effective management of health plans and robust engagement with members, employers, and healthcare providers throughout the region.
Values Reflected in HQ: The headquarters' operations and environment aim to reflect Optima Health's core values: People, Quality, Patient Safety, Service, and Integrity. It supports the mission of improving health daily by enabling efficient and compassionate service delivery.
Location:
Optima Health's operations are primarily concentrated in the United States, with a strong focus on serving communities within the Commonwealth of Virginia and specific counties in Northeastern North Carolina. It does not maintain international offices or a global operational footprint. Its mission is centered on improving health within its defined service regions in the U.S., in alignment with its parent organization, Sentara Healthcare, which also operates predominantly domestically.
Street Address:
4417 Corporation Lane
City:
Virginia Beach
State/Province:
Virginia
Country:
USA
Optima's Global Presence
Richmond, Virginia, USA
Address: Various service points and offices, often co-located or integrated with Sentara Healthcare facilities in the Richmond metropolitan area.
To serve the specific healthcare needs of the Central Virginia population, ensuring localized member support, provider relations, and community outreach to enhance health outcomes in the region.
Roanoke, Virginia, USA
Address: Presence in the Roanoke Valley, with services often accessible through Sentara Healthcare's network and dedicated Optima Health support channels for Western Virginia.
To extend Optima Health's services and support to the Western Virginia region, addressing the unique healthcare landscape and needs of its residents and employer groups.
Northern Virginia, USA
Address: Operational presence and member support services across Northern Virginia, integrated with Sentara Healthcare's extensive network in counties like Fairfax, Loudoun, and Prince William.
To cater to the diverse healthcare requirements of Northern Virginia, providing comprehensive health plan options and robust customer service to individuals, families, and businesses.
Buying Intent Signals for Optima
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Executive Team of Optima
As of April 2025, Optima' leadership includes:
Investors of Optima
Optima has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Optima Health experienced a key leadership transition with Colin Drozdowski's appointment as President in early 2023, succeeding Michael M. Dudley who moved to an advisory role. This change aimed to ensure leadership continuity. Other executive team adjustments are typically aligned with Sentara Healthcare's broader strategic initiatives and talent development.
Departures
New Appointments:
Technology (Tech Stack) used by Optima
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Optima Email Formats and Examples
Optima Health, being part of Sentara Healthcare, generally follows email format conventions used within the Sentara system. The most common formats are typically based on employee names.
Common formats include [firstinitial][lastname]@optimahealth.com (e.g., jdoe@optimahealth.com) or [firstname].[lastname]@optimahealth.com (e.g., jane.doe@optimahealth.com). Some corporate or leadership roles may also use @sentara.com.
Format
cdrozdowski@optimahealth.com
Example
80%
Success rate
News and media
Optima Health Newsroom • May 20, 2024
Optima Health Recognizes Hospitals for Excellence in Maternity Care
Optima Health announced its 2023 Maternity Care 'Blue Ribbon' designees, honoring 16 Virginia hospitals for their dedication to providing high-quality, safe, and respectful maternal care. This recognition underscores Optima Health's commitment to improving maternal health outcomes....more
Sentara Newsroom • February 26, 2024
Sentara Health and Optima Health Launch Innovative Program to Support New and Expectant Mothers
Sentara Health and Optima Health introduced a new comprehensive program aimed at providing enhanced support and resources for new and expectant mothers, focusing on improving maternal and infant health throughout Virginia....more
Lirio.com News / PR Newswire • July 12, 2023
Lirio and Optima Health Announce Collaboration to Improve Member Health Outcomes and Close Gaps in Care
Optima Health partnered with Lirio, a leader in behavior change AI, to personalize member communications and encourage proactive health actions. The collaboration aims to address gaps in care and enhance overall member well-being by leveraging AI-driven insights....more
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