What Does Optanix Do?

Total employees175
HeadquartersNew York
Founded2015

Optanix helps businesses ensure their critical IT systems operate smoothly and reliably. They provide an advanced platform that offers full-stack visibility across IT infrastructure, from networks and servers to applications. Using AI and automation, Optanix predicts potential issues, identifies root causes swiftly, and automates remediation processes. This proactive approach minimizes downtime, accelerates problem resolution, and provides a more stable and efficient IT environment, allowing organizations to focus on their core business objectives rather than firefighting IT disruptions.

Where Is Optanix's Headquarters?

HQ Function

Serves as the central corporate hub, housing executive leadership, strategic planning, global sales, marketing, and finance operations. It's a key center for business development and partner engagement.

Notable Features:

Located in One Penn Plaza, a prominent skyscraper in Midtown Manhattan, offering excellent connectivity and a prestigious business address. The office space is designed to facilitate collaboration and innovation.

Work Culture:

Optanix fosters a work culture centered on innovation, collaboration, and customer success. Employees are encouraged to tackle complex challenges in IT operations, contributing to a platform that directly impacts clients' stability and efficiency. The environment values technical expertise and a proactive approach to problem-solving.

HQ Significance:

Its New York City location provides strategic access to a diverse talent pool, major clients across various industries (especially finance and enterprise), investors, and global markets, reinforcing Optanix's position as a key player in the IT operations management sector.

Values Reflected in HQ: The choice of a prime, accessible location in a global business center reflects Optanix's commitment to professionalism, growth, and being at the forefront of technology and business innovation.

Location:

Optanix supports a global client base through its advanced IT infrastructure management platform and distributed operational teams. While its primary physical offices are in the USA (New York and Syracuse) and India (Bangalore), its platform and services are designed to monitor and manage complex, geographically dispersed IT environments for enterprises worldwide. Support and operations are structured to provide 'follow-the-sun' coverage, ensuring continuous service and responsiveness for international customers.

Street Address:

1 Penn Plaza, Suite 2030

City:

New York

State/Province:

NY

Country:

USA

Where Else Does Optanix Operate Around the World?

East Syracuse, NY, USA

Address: Two Technology Place, East Syracuse, NY 13057, USA

Focuses on platform development, service delivery, customer support, and operational excellence. Historically, the predecessor company (ShoreGroup) was based here, indicating a strong foundation for technical operations.

Bangalore, India

Address: Specific street address not publicly listed, located in Bangalore.

Provides access to a large pool of skilled technology professionals, enabling Optanix to scale its development and support functions cost-effectively and offer continuous global support.

Buying Intent Signals for Optanix

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Optanix? Meet the Executive Team

As of April 2025, Optanix' leadership includes:

Robb Borden - Chief Executive Officer
Edgard Capen - Chief Financial Officer
Peter Lignos - Chief Operating Officer
Mike Lomedico - Chief Technology Officer

Who's Investing in Optanix?

Optanix has been backed by several prominent investors over the years, including:

Accel-KKR
Francisco Partners (previous)

What Leadership Changes Has Optanix Seen Recently?

Hire3
Exits1

Optanix underwent a significant leadership refresh in mid-2023 with the appointment of a new CEO, CFO, and COO. This involved the transition of the former CEO to the CTO role, indicating a strategic shift to drive further growth and innovation in the AIOps and IT management space.

Departures

Mike Lomedico, Mike Lomedico transitioned from the role of CEO upon Robb Borden's appointment, taking on the CTO position.

New Appointments:

Robb Borden, Robb Borden appointed as new Chief Executive Officer to lead Optanix's next phase of growth.
Edgard Capen, Edgard Capen joined Optanix as Chief Financial Officer, bringing extensive financial leadership experience.
Peter Lignos, Peter Lignos appointed as Chief Operating Officer to oversee and optimize Optanix's operations.
Mike Lomedico, Mike Lomedico transitioned to the role of Chief Technology Officer, focusing on product strategy and innovation.

What Technology (Tech Stack) Is Used byOptanix?

Discover the tools Optanix uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Optanix Email Formats and Examples

Optanix primarily utilizes a common corporate email format. The most frequently observed pattern is the employee's first initial followed by their last name. Variations might exist but this is the predominant structure.

[first_initial][last]@optanix.com

Format

jdoe@optanix.com

Example

85%

Success rate

What's the Latest News About Optanix?

Optanix Press ReleaseJuly 11, 2023

Optanix Appoints Robb Borden as Chief Executive Officer

Optanix announced that its Board of Directors has appointed Robb Borden as Chief Executive Officer. Borden brings over 20 years of experience in scaling technology companies and leading high-performing teams....more

Channel FuturesJuly 12, 2023

Optanix Gets New CEO to Drive Growth in Managed Services

Robb Borden's appointment as Optanix CEO is aimed at driving growth, particularly in managed services and expanding channel partnerships. He succeeds Mike Lomedico, who transitioned to CTO....more

Optanix Press ReleaseOctober 25, 2022

Optanix Named a Strong Performer in AIOps by Independent Research Firm

Optanix was recognized as a Strong Performer in The Forrester Wave™: Artificial Intelligence for IT Operations (AIOps), Q4 2022. The report acknowledged Optanix for its balanced offering and customer-centric approach....more

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