What Does Operation Gratitude Do?

Total employees72
HeadquartersChatsworth
Founded2003

Operation Gratitude is a national non-profit organization dedicated to forging strong bonds between the American people and their Military and First Responder heroes. They achieve this through volunteer service projects, acts of gratitude, and meaningful engagements in communities nationwide, primarily by sending individually addressed Care Packages to deployed troops, recruit graduates, veterans, new parents, military children, wounded heroes, and their caregivers. They also support first responders and emergency medical personnel, aiming to lift spirits and meet the evolving needs of these communities.

Where Is Operation Gratitude's Headquarters?

HQ Function

Serves as the primary administrative, volunteer coordination, and logistics center for assembling and shipping care packages, managing national programs, and coordinating nationwide volunteer efforts.

Notable Features:

Features a large warehouse space specifically designed for efficient, large-scale volunteer assembly lines, extensive storage for donated items, and the processing of millions of care packages annually. Known for its vibrant volunteer atmosphere.

Work Culture:

A dynamic, mission-driven, and volunteer-centric environment. Characterized by strong teamwork, patriotism, and a collective dedication to expressing gratitude to service members and first responders. Emphasizes hands-on community involvement and impactful service.

HQ Significance:

The operational heart of Operation Gratitude, facilitating the assembly and nationwide distribution of millions of care packages. It symbolizes the organization's commitment to tangible acts of appreciation and connects countless volunteers to the mission.

Values Reflected in HQ: The HQ embodies values of service, gratitude, community, and efficiency. Its layout and operations are designed to maximize volunteer engagement and the direct impact of donations, reflecting a hands-on approach to appreciation for those who serve.

Location:

While Operation Gratitude is headquartered and operates primarily within the United States for its assembly and volunteer activities, its impact is global. The organization sends care packages and letters of support to U.S. Military personnel deployed in various locations worldwide, including those in combat zones, on naval ships, and at remote duty stations across multiple continents. This global reach ensures that American service members, wherever they are stationed, receive a tangible reminder of appreciation from home.

Street Address:

9409 Owensmouth Ave

City:

Chatsworth

State/Province:

CA

Country:

USA

Where Else Does Operation Gratitude Operate Around the World?

Washington D.C., USA

Address: 100 M Street SE, Suite 600, Washington, D.C. 20003

To advance Operation Gratitude's mission through policy influence, national-level collaborations, and increased visibility within key decision-making circles relevant to service communities.

Jacksonville, FL, USA

Address: 214 N Hogan Street, Suite 306, Jacksonville, FL 32202

To expand operational capacity and direct support on the East Coast, fostering local partnerships and engaging volunteers in the region effectively to broaden the organization's impact.

Buying Intent Signals for Operation Gratitude

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Operation Gratitude? Meet the Executive Team

As of April 2025, Operation Gratitude' leadership includes:

James M. C. Johnson - President & CEO
Elizabeth O'Brien - Chief Operating Officer
Stacey Sauter - Chief Philanthropy Officer
Danielle S. Vayner - Chief Marketing and Communications Officer

Who's Investing in Operation Gratitude?

Operation Gratitude has been backed by several prominent investors over the years, including:

Individual Donors
Corporate Partners & Sponsors
Private Foundations & Grants

What Leadership Changes Has Operation Gratitude Seen Recently?

Hire2
Exits1

Operation Gratitude has experienced key leadership appointments and transitions over the past 12-15 months, notably with a new President & CEO and a new Chief Marketing and Communications Officer, alongside significant internal promotions, reinforcing its executive capabilities.

Departures

Kevin Schmiegel, Kevin Schmiegel concluded his tenure as CEO of Operation Gratitude.

New Appointments:

James M. C. Johnson, James M. C. Johnson was appointed as the new President and CEO of Operation Gratitude.
Danielle S. Vayner, Danielle S. Vayner was appointed as Chief Marketing and Communications Officer.
Elizabeth O'Brien, Elizabeth O'Brien was promoted from VP of Programs to Chief Operating Officer.

What Technology (Tech Stack) Is Used byOperation Gratitude?

Discover the tools Operation Gratitude uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Operation Gratitude Email Formats and Examples

Operation Gratitude commonly uses the email format of the first initial followed by the full last name for its staff members. For general inquiries, a dedicated 'info' email address is typically provided on their website.

[firstinitial][lastname]@operationgratitude.com

Format

jsmith@operationgratitude.com

Example

70%

Success rate

What's the Latest News About Operation Gratitude?

DVIDS Hub (Defense Visual Information Distribution Service)February 6, 2024

Operation Gratitude news title: Fort Irwin and Operation Gratitude: A community of support

The article details a collaborative event at Fort Irwin where soldiers and volunteers from Operation Gratitude assembled care packages, highlighting the strong community support for service members and the positive impact of such partnerships....more

Operation Gratitude BlogOctober 26, 2023

Operation Gratitude news title: Operation Gratitude and CSX Host Pride in Service Event in Atlanta to Honor Veterans

Operation Gratitude partnered with CSX for a 'Pride in Service' event in Atlanta, where volunteers assembled and delivered 2,000 care pouches to local veterans, showcasing community engagement and corporate support for the veteran community....more

Operation Gratitude NewsApril 3, 2023

Operation Gratitude news title: Major General James M.C. Johnson, USAF (Ret.) Appointed President and CEO of Operation Gratitude

Operation Gratitude officially announced the appointment of Major General James M.C. Johnson, USAF (Ret.) as its new President and Chief Executive Officer, bringing a wealth of leadership experience to the organization....more

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