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Operation Gratitude is a national non-profit organization dedicated to forging strong bonds between the American people and their Military and First Responder heroes. They achieve this through volunteer service projects, acts of gratitude, and meaningful engagements in communities nationwide, primarily by sending individually addressed Care Packages to deployed troops, recruit graduates, veterans, new parents, military children, wounded heroes, and their caregivers. They also support first responders and emergency medical personnel, aiming to lift spirits and meet the evolving needs of these communities.
Serves as the primary administrative, volunteer coordination, and logistics center for assembling and shipping care packages, managing national programs, and coordinating nationwide volunteer efforts.
Features a large warehouse space specifically designed for efficient, large-scale volunteer assembly lines, extensive storage for donated items, and the processing of millions of care packages annually. Known for its vibrant volunteer atmosphere.
A dynamic, mission-driven, and volunteer-centric environment. Characterized by strong teamwork, patriotism, and a collective dedication to expressing gratitude to service members and first responders. Emphasizes hands-on community involvement and impactful service.
The operational heart of Operation Gratitude, facilitating the assembly and nationwide distribution of millions of care packages. It symbolizes the organization's commitment to tangible acts of appreciation and connects countless volunteers to the mission.
While Operation Gratitude is headquartered and operates primarily within the United States for its assembly and volunteer activities, its impact is global. The organization sends care packages and letters of support to U.S. Military personnel deployed in various locations worldwide, including those in combat zones, on naval ships, and at remote duty stations across multiple continents. This global reach ensures that American service members, wherever they are stationed, receive a tangible reminder of appreciation from home.
9409 Owensmouth Ave
Chatsworth
CA
USA
Address: 100 M Street SE, Suite 600, Washington, D.C. 20003
To advance Operation Gratitude's mission through policy influence, national-level collaborations, and increased visibility within key decision-making circles relevant to service communities.
Address: 214 N Hogan Street, Suite 306, Jacksonville, FL 32202
To expand operational capacity and direct support on the East Coast, fostering local partnerships and engaging volunteers in the region effectively to broaden the organization's impact.
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As of April 2025, Operation Gratitude' leadership includes:
Operation Gratitude has been backed by several prominent investors over the years, including:
Operation Gratitude has experienced key leadership appointments and transitions over the past 12-15 months, notably with a new President & CEO and a new Chief Marketing and Communications Officer, alongside significant internal promotions, reinforcing its executive capabilities.
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Operation Gratitude commonly uses the email format of the first initial followed by the full last name for its staff members. For general inquiries, a dedicated 'info' email address is typically provided on their website.
[firstinitial][lastname]@operationgratitude.com
Format
jsmith@operationgratitude.com
Example
70%
Success rate
DVIDS Hub (Defense Visual Information Distribution Service) • February 6, 2024
The article details a collaborative event at Fort Irwin where soldiers and volunteers from Operation Gratitude assembled care packages, highlighting the strong community support for service members and the positive impact of such partnerships....more
Operation Gratitude Blog • October 26, 2023
Operation Gratitude partnered with CSX for a 'Pride in Service' event in Atlanta, where volunteers assembled and delivered 2,000 care pouches to local veterans, showcasing community engagement and corporate support for the veteran community....more
Operation Gratitude News • April 3, 2023
Operation Gratitude officially announced the appointment of Major General James M.C. Johnson, USAF (Ret.) as its new President and Chief Executive Officer, bringing a wealth of leadership experience to the organization....more
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