OnShift is a prominent provider of human capital management (HCM) software specifically tailored for the senior care industry. Their comprehensive suite of tools addresses critical workforce challenges, including staff scheduling, labor management, employee engagement, payroll, and recruitment. By offering solutions that aim to improve operational efficiency, control labor costs, boost staff retention, and ensure quality resident care, OnShift empowers senior care organizations to build and maintain a strong, engaged workforce. The company became part of ShiftKey in late 2023, further enhancing its capabilities in the healthcare staffing and workforce solutions market.
The headquarters serves as the central hub for OnShift's executive leadership, product strategy and development, engineering, sales, marketing, customer support, and administrative operations.
Located within Terminal Tower, an iconic Cleveland skyscraper, offering modern office spaces with views of the city and Lake Erie. The building itself features distinctive architecture and a rich history.
OnShift promotes a collaborative, innovative, and customer-centric work culture. Employees often cite a supportive team environment, a strong sense of mission in serving the senior care industry, and opportunities for professional growth. The company emphasizes values such as accountability, passion, and teamwork.
The Cleveland headquarters is strategically vital, anchoring OnShift in a growing Midwest tech scene, providing access to a diverse talent pool, and facilitating centralized management of its North American operations.
OnShift's primary market focus is North America, with a strong client base across the United States and Canada. While its physical office locations are in the US, its software solutions are utilized by senior care organizations nationally. Customer support and operations are managed from its US headquarters and through a distributed workforce, enabling it to serve clients effectively across different regions.
127 Public Square, Suite 300
Cleveland
OH
USA
Address: 700 Kalamath St, Denver, CO 80204, US
Provides OnShift with a presence in a key Western US technology hub, facilitating talent acquisition in areas like software engineering and supporting specific business or product development initiatives.
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As of April 2025, OnShift' leadership includes:
OnShift has been backed by several prominent investors over the years, including:
In the last 12-18 months, OnShift strengthened its executive team with the appointment of Jim Rubadue as COO in early 2023. A major corporate development was OnShift's acquisition by ShiftKey in late 2023. The core OnShift leadership team has largely remained in place post-acquisition, ensuring operational continuity. No major executive departures have been publicly announced during this recent period.
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OnShift primarily utilizes a common corporate email format, typically combining the employee's first initial and last name, or first name and last name separated by a period. Other variations might exist but these are the most frequently observed.
[first_initial][last]@onshift.com or [first].[last]@onshift.com
Format
jdoe@onshift.com
Example
85%
Success rate
PR Newswire • February 7, 2024
OnShift announced it has earned the 2024 Top Workplaces USA award, issued by Energage. This recognition is based solely on employee feedback, highlighting OnShift's commitment to creating a positive and engaging work culture for its team members....more
PR Newswire • November 2, 2023
ShiftKey, a leading technology company focused on the healthcare workforce, announced its acquisition of OnShift. This strategic combination aims to deliver a comprehensive workforce solution for the healthcare industry, addressing challenges from recruitment and scheduling to employee retention and engagement....more
Business Wire • February 22, 2023
OnShift announced the appointment of Jim Rubadue as Chief Operating Officer. Rubadue brings significant experience in scaling technology companies and will oversee OnShift's operations to support its continued growth and customer success....more
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