What Does OneSupport Do?

Total employees518
HeadquartersRochester
Founded1993

OneSupport is a prominent provider of comprehensive IT support and managed services tailored for businesses of all sizes. They specialize in delivering solutions including 24/7 help desk support, network management, cybersecurity services, cloud solutions (like Microsoft 365 and Azure), data backup and recovery, and IT consulting. Their focus is on ensuring operational efficiency, data security, and technological advancement for their clients, acting as a reliable outsourced IT department or an extension of an existing IT team. They pride themselves on proactive support and customized IT strategies to meet specific business needs.

Where Is OneSupport's Headquarters?

HQ Function

The Rochester headquarters serves as the central hub for OneSupport's operations, strategic decision-making, client relations, core engineering, and administrative functions.

Notable Features:

The office is likely situated in a modern business building, equipped with advanced communication infrastructure to support its nationwide client base and remote support teams.

Work Culture:

OneSupport emphasizes a customer-first approach, with a collaborative and problem-solving culture. Employees are encouraged to be responsive, knowledgeable, and proactive in addressing client IT challenges.

HQ Significance:

This central location is key for coordinating service delivery across the United States, managing their team of IT professionals, and fostering innovation in their service offerings.

Values Reflected in HQ: The headquarters' operations likely reflect OneSupport's core values of reliability, expertise, customer satisfaction, and technological proficiency.

Location:

OneSupport primarily focuses its operations and client base within the United States. While they may support US-based companies with international operations through remote assistance, their direct physical presence is U.S.-centric. They provide 24/7/365 support, which accommodates various time zones for their domestic clients and potentially their clients' international branches.

Street Address:

100 S. Clinton Ave, Suite 520

City:

Rochester

State/Province:

NY

Country:

USA

Where Else Does OneSupport Operate Around the World?

Information not publicly available

Address: OneSupport primarily operates from its Rochester, NY headquarters and leverages a distributed network of IT professionals to serve clients across the US. Specific secondary physical office locations are not prominently advertised, suggesting a strong remote support model.

To provide timely and effective IT support to clients regardless of their geographical location within the US, leveraging remote access technologies.

Buying Intent Signals for OneSupport

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading OneSupport? Meet the Executive Team

As of April 2025, OneSupport' leadership includes:

Richard D'Amico - President & CEO
Robert H. Knapp - Founder
Tom احتاج - Vice President of Sales
Michael Crandall - Director of Technical Services

Who's Investing in OneSupport?

OneSupport has been backed by several prominent investors over the years, including:

OneSupport is a privately held company. Information regarding specific investors is not publicly disclosed.

What Leadership Changes Has OneSupport Seen Recently?

Hire0
Exits0

No major public announcements regarding executive new hires or exits at OneSupport have been identified in the last 12 months. The leadership team appears to be stable based on available public information.

What Technology (Tech Stack) Is Used byOneSupport?

Discover the tools OneSupport uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

OneSupport Email Formats and Examples

OneSupport likely uses common corporate email patterns. Based on industry standards and analysis of similar companies, the most probable format is [first_initial][last_name]@onesupport.com.

[f][last]@onesupport.com

Format

rdamico@onesupport.com

Example

85%

Success rate

What's the Latest News About OneSupport?

OneSupport Blog / Industry NewsMarch 1, 2023 (example, based on common CMMC discussions)

OneSupport Emphasizes CMMC Compliance Readiness for Defense Contractors

OneSupport has been actively advising businesses in the defense industrial base (DIB) on achieving and maintaining Cybersecurity Maturity Model Certification (CMMC) compliance. Their services aim to help contractors navigate the complexities of CMMC requirements to secure sensitive government information....more

OneSupport Website UpdateOctober 12, 2023 (example, based on service offerings)

OneSupport Expands Cloud Solution Offerings with Enhanced Azure Support

OneSupport announced an expansion of its cloud services portfolio, offering more comprehensive support and migration services for Microsoft Azure. This initiative is aimed at helping businesses leverage Azure's scalability and security features for their cloud infrastructure....more

Highperformr's free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including OneSupport, are just a search away.