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OneDesk is a cloud-based platform that unifies project management, help desk, and knowledge management into a single, integrated solution. Designed for businesses of all sizes, OneDesk empowers teams to streamline workflows, improve collaboration, and deliver exceptional customer service. Key features include task management, ticket tracking, resource allocation, time tracking, and customer portals. OneDesk aims to provide a comprehensive solution for managing both internal projects and external customer support, fostering efficiency and enhancing overall customer satisfaction.
Serves as the central hub for all core business operations, including software development, sales, marketing, customer support, and executive leadership.
Likely a modern office space equipped with collaborative workspaces, meeting rooms, and technology infrastructure necessary for software development and customer service operations.
Likely fosters a collaborative, innovative, and customer-centric work environment, reflecting the company's focus on teamwork, problem-solving, and delivering high-quality software solutions.
The Ottawa headquarters is strategically important as it positions OneDesk within a strong technology ecosystem, granting access to skilled talent, partnerships, and government resources.
OneDesk supports customers globally, providing project management and help desk solutions to businesses across various industries. Their software is accessible worldwide, with customer support and sales teams available to serve clients in different regions. While specific regional offices are limited, their cloud-based platform enables a widespread global presence through remote work and partnerships.
116 Lisgar Street
Ottawa
ON
Canada
Address: Various remote locations
Distributed team members are responsible for providing regional market knowledge, addressing local customers and support the international clients.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, OneDesk' leadership includes:
OneDesk has been backed by several prominent investors over the years, including:
Information about executive hires and exits for OneDesk in the last 12 months is not publicly available.
Discover the tools OneDesk uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
The most common email format used by OneDesk appears to be the standard 'first.last@onedesk.com' format.
[first].[last]@onedesk.com
Format
john.doe@onedesk.com
Example
80%
Success rate
Unknown • Unknown
OneDesk helps you get organized, centralize your resources, streamline communications and automate routine tasks, so your team can work more efficiently....more
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