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OneCommand was a prominent provider of cloud-based Customer Marketing & Loyalty Automation Platforms, specifically tailored for the automotive dealership industry. Their comprehensive solutions helped dealerships enhance customer communication, improve retention, and drive sales through targeted marketing campaigns across multiple channels like voice, text, email, and direct mail. Founded in 1999, OneCommand carved a niche in providing data-driven tools to foster customer loyalty. The company was acquired by CDK Global in 2015, and its technology and services have since been integrated and evolved, with its legacy now part of Karmotive (a CDK Global company).
Served as the main hub for software development, product management, sales operations, marketing strategy, and customer support for OneCommand's automotive CRM and marketing automation platform.
While specific architectural details are not widely publicized, the headquarters likely featured modern office amenities conducive to a technology company, including collaborative workspaces and areas for R&D.
Reportedly fostered a customer-centric, innovative, and results-driven environment. The culture likely emphasized teamwork and technological advancement to effectively serve the dynamic needs of automotive dealerships.
This headquarters was the nerve center for OneCommand, driving its growth and establishing its reputation as a leader in automotive customer retention and communication services prior to its acquisition by CDK Global.
OneCommand primarily focused its operations and services on the North American market, catering extensively to automotive dealerships across the United States and Canada. Its platform supported functions like multi-channel customer communication (email, text, voice), service reminders, sales follow-ups, and loyalty programs tailored for this region.
4030 Smith Road, Suite 100
Cincinnati
OH
USA
Address: Specific address for a distinct, publicly listed OneCommand regional office beyond Cincinnati is not readily available. This entry is representative.
To establish a stronger footprint in key automotive markets such as California, facilitate closer relationships with West Coast clients, and offer more direct engagement for dealerships in different time zones. However, primary operations were largely centralized in Cincinnati.
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As of April 2025, OneCommand' leadership includes:
OneCommand has been backed by several prominent investors over the years, including:
As OneCommand was acquired by CDK Global in 2015 and its brand/assets subsequently evolved (e.g., into Karmotive), there are no executive movements directly attributable to 'OneCommand' as an independent entity in the last 12 months. Historical changes pre-date this period significantly.
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Historically, companies like OneCommand often used common corporate email patterns. Based on typical structures for a company of its nature, a likely format would involve the first initial and last name.
[first_initial][last]@onecommand.com
Format
jsmith@onecommand.com
Example
70%
Success rate
Business Wire (CDK Global Press Release) • August 4, 2015
CDK Global (Nasdaq:CDK) today announced that it has acquired OneCommand, a leading provider of customer marketing and loyalty automation solutions for automotive dealers. The acquisition will broaden CDK’s portfolio of integrated solutions for dealers and OEMs and further enhances its position as the leading enabler of automotive commerce....more
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