What Does OneCall Do?

Total employees181
HeadquartersJacksonville
Founded1994

OneCall is a market-leading provider of specialized healthcare solutions for the workers' compensation industry. They manage a comprehensive network of providers to deliver services such as diagnostics, physical therapy, home healthcare, medical equipment, and transportation, aiming to improve patient outcomes and reduce costs for clients by streamlining access to quality care.

Where Is OneCall's Headquarters?

HQ Function

Serves as the central hub for corporate strategy, executive leadership, administrative functions, and national operations management for workers' compensation ancillary services.

Notable Features:

Modern office facility located in Jacksonville's Southbank area, offering a professional environment designed to support its extensive national operations. Specific architectural details are not widely publicized, but the focus is on functionality and collaboration.

Work Culture:

Emphasizes a client-centric approach, teamwork, and innovation in managing care for injured workers. Fosters a supportive environment that values expertise in the complex workers' compensation field and a commitment to positive outcomes.

HQ Significance:

Strategically located in Jacksonville, a growing hub for healthcare and financial services, allowing OneCall to effectively manage its nationwide network and engage with key industry stakeholders. The headquarters centralizes critical decision-making and operational oversight.

Values Reflected in HQ: The headquarters operations aim to reflect OneCall's core values of compassion, integrity, and excellence, by ensuring efficient processes, a responsive support system for clients and providers, and a focus on delivering high-quality care coordination.

Location:

OneCall's operations are primarily concentrated within the United States, where it manages an extensive network of healthcare providers across all 50 states. This nationwide footprint is dedicated to serving the U.S. workers' compensation market. While direct international offices are not a primary feature, its technology and service infrastructure support clients and injured workers comprehensively across the nation.

Street Address:

841 Prudential Drive

City:

Jacksonville

State/Province:

Florida

Country:

USA

Where Else Does OneCall Operate Around the World?

Downers Grove, Illinois/USA

Address: 2701 Lacey Rd, Downers Grove, IL 60515, USA

Supports provider network management, claims processing, and service coordination primarily for the Midwest region, ensuring efficient delivery of care solutions to injured workers in this area.

Lake Mary, Florida/USA

Address: 300 Colonial Center Pkwy, Lake Mary, FL 32746, USA

Contributes to nationwide operations with a focus on enhancing service capabilities and supporting growth initiatives across different regions.

Buying Intent Signals for OneCall

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading OneCall? Meet the Executive Team

As of April 2025, OneCall' leadership includes:

Jay Krueger - Chief Executive Officer
Brian Griffith - Chief Financial Officer
Terrie Franklin - Chief Operating Officer
Steve Davis - Chief Information Officer
Dawn Brown - Chief People & Strategy Officer
Matt Ennis - Chief Commercial Officer

Who's Investing in OneCall?

OneCall has been backed by several prominent investors over the years, including:

Apax Partners
KKR (Kohlberg Kravis Roberts & Co.)
Stone Point Capital

What Leadership Changes Has OneCall Seen Recently?

Hire3
Exits0

OneCall has actively strengthened its leadership team over the past 12 months with strategic appointments in key C-suite roles, including Chief Operating Officer, Chief People & Strategy Officer, and Chief Commercial Officer. These hires underscore a commitment to enhancing operational efficiency, talent development, and market growth. No major C-suite departures were publicly announced during this period.

New Appointments:

Matt Ennis, Matt Ennis was appointed as OneCall's Chief Commercial Officer to spearhead sales, marketing, and client relationship strategies, focusing on expanding market share and enhancing customer value.
Terrie Franklin, Terrie Franklin joined as Chief Operating Officer to oversee and optimize OneCall's extensive operational functions, aiming to improve service delivery and efficiency across the organization.
Dawn Brown, Dawn Brown was named Chief People & Strategy Officer, tasked with leading the company's human capital strategy, talent management, and aligning HR initiatives with overall business objectives.

What Technology (Tech Stack) Is Used byOneCall?

Discover the tools OneCall uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

OneCall Email Formats and Examples

OneCall primarily uses the [first].[last]@onecallnetwork.com email format for its employees. This is a common structure for professional communication within the company.

[first].[last]@onecallnetwork.com

Format

jane.doe@onecallnetwork.com

Example

90%

Success rate

What's the Latest News About OneCall?

Business WireNovember 28, 2023

One Call Names Dawn Brown Chief People & Strategy Officer

One Call announced the appointment of Dawn Brown as its new Chief People & Strategy Officer. Brown will lead all human resources functions, focusing on talent acquisition, development, employee engagement, and aligning people strategy with business goals....more

Business WireAugust 1, 2023

One Call Appoints Terrie Franklin as Chief Operating Officer

One Call has appointed Terrie Franklin as Chief Operating Officer. With extensive experience in healthcare operations, Franklin will be responsible for enhancing One Call's operational efficiencies and service delivery to clients and injured workers....more

Business WireMay 9, 2023

One Call Appoints Matt Ennis as Chief Commercial Officer

Matt Ennis has been named Chief Commercial Officer at One Call. In this role, Ennis will lead the company's commercial strategy, including sales, marketing, and product development, to drive growth and customer satisfaction....more

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