HQ Function

Serves as the central hub for strategic operations, executive leadership, technology development, and national client support, coordinating a vast network of healthcare providers and services across the country.

Notable Features:

Located in a prominent office building in Jacksonville, often referred to as One Prudential Plaza (formerly Aetna Building), a notable landmark on the Southbank of the St. Johns River, offering modern amenities and a collaborative workspace.

Work Culture:

One Call fosters a culture focused on patient advocacy, innovation, and collaboration. Employees are driven by the mission to help injured workers recover and return to work, emphasizing teamwork, integrity, and customer service excellence.

HQ Significance:

The Jacksonville headquarters is vital for managing One Call's nationwide operations, developing innovative solutions for the workers' compensation industry, and maintaining strong relationships with clients and partners.

Values Reflected in HQ: The headquarters' setup likely reflects values such as efficiency, professionalism, technological advancement, and a commitment to centralized expertise to serve its national client base effectively.

Location:

One Call's primary operations and market focus are concentrated within the United States, serving the American workers' compensation industry. While they may utilize global vendors for certain services (e.g., technology, some support functions) or be owned by investment firms with a global portfolio (like KKR and GIC), their core service delivery, provider network, and client base are U.S.-based. They do not have significant international operational branches for their primary workers' compensation services.

Street Address:

841 Prudential Drive, Suite 200

City:

Jacksonville

State/Province:

FL

Country:

USA