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OMQ (formerly known as 'One Moment in Quality') provides customer service automation solutions using artificial intelligence. They focus on enabling businesses to deliver fast, consistent, and personalized customer support across various communication channels. OMQ's platform aims to streamline workflows, reduce response times, and improve customer satisfaction through intelligent automation.
Serves as the main hub for OMQ's operations, including management, product development, sales, and marketing.
The headquarters is likely a modern office space suitable for a tech company, fostering collaboration and innovation.
The work culture at OMQ is likely innovative, fast-paced, and focused on providing top-tier customer service solutions. Given the company's focus on AI and technology, a strong emphasis on technical expertise and continuous learning is expected.
The Berlin headquarters reflects OMQ's roots in Germany and its presence in the European market. Berlin's strong tech ecosystem provides access to talent and resources.
OMQ solutions are used globally, with a strong presence in Europe (particularly the DACH region – Germany, Austria, and Switzerland). They support various languages and integrations to cater to international customer needs.
Mariendorfer Damm 1
Berlin
Berlin
Germany
Address: Not available publicly
Serves as a key operational hub for serving OMQ's customers in the DACH region and beyond, potentially handling multi-lingual support and development tasks.
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As of April 2025, OMQ' leadership includes:
OMQ has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no significant, readily discoverable executive hires or exits within the last 12 months.
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OMQ's email format typically follows a standard pattern using first name initials and last name. This aids in employee communication and helps maintain a professional brand identity.
[first_initial][last]@omq.ai
Format
jdoe@omq.ai
Example
75%
Success rate
FinSMEs • 2024-01-04
OMQ, a Berlin, Germany-based provider of a SaaS-based customer service automation platform, closed a €26M funding round....more
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