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Omninet is a leading international provider of IT Service Management (ITSM) and Enterprise Service Management (ESM) software solutions. Their flagship product, OMNITRACKER, is a highly flexible and scalable platform designed to help organizations optimize their IT and business processes, automate workflows, and improve overall service delivery. Omninet focuses on providing customizable solutions that adapt to diverse business needs, supporting frameworks like ITIL, and empowering businesses to enhance efficiency, reduce operational costs, and improve customer and employee satisfaction through robust process automation and service management capabilities.
The Eckental headquarters houses Omninet's core operations, including primary research and development for the OMNITRACKER platform, global product management, strategic marketing, international sales coordination, and corporate administration.
The facility is likely a modern office complex designed to foster innovation and collaboration, equipped with state-of-the-art infrastructure for software development, testing, training centers, and customer support operations.
Omninet cultivates a work environment centered on innovation, customer-centricity, and continuous improvement. Employees typically experience a collaborative atmosphere with strong emphasis on teamwork, agile methodologies, and professional development in the dynamic field of IT service management software.
As the primary development and strategic hub, the Eckental headquarters is fundamental to Omninet's global success, driving the technological evolution of the OMNITRACKER platform and guiding the company's expansion in the competitive ITSM market.
Omninet maintains a significant global presence through its headquarters in Germany, key international subsidiaries in the USA, Austria, Switzerland, Belgium, and the Netherlands, as well as a network of certified partners worldwide. This extensive network enables Omninet to deliver its OMNITRACKER ITSM solutions and provide comprehensive sales, consulting, implementation, and support services to a diverse range of customers across various continents and industries.
Industriestraße 11
Eckental
Bavaria
Germany
Address: 8300 Boone Blvd., Suite 500, Vienna, VA 22182, USA
To drive market penetration and growth in North America, provide localized expertise and support, and build strong relationships with customers and partners across various industries including government, finance, and healthcare.
Address: Leonard-Bernstein-Straße 10, Saturn Tower, 1220 Wien, Austria
To strengthen Omninet's presence in the German-speaking European markets, offering tailored ITSM solutions and direct engagement to Austrian businesses and organizations, ensuring high levels of customer satisfaction.
Address: Van der Hagenstraat 30B, 2722 NT Zoetermeer, Netherlands
To expand Omninet's reach within the Benelux region, offering localized services and expertise to meet the specific IT service management requirements of businesses in these countries.
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As of April 2025, OMNINET' leadership includes:
OMNINET has been backed by several prominent investors over the years, including:
No major publicly announced executive new hires or exits at Omninet GmbH have been identified in the last 12 months. The current leadership team appears to be stable, focused on continued growth and product innovation.
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Omninet primarily uses the 'omninet.de' domain for its corporate communications, though 'omninet.com' is also active for international presence. A common email format observed is combining the first initial and last name.
[first_initial].[last_name]@omninet.de
Format
m.mustermann@omninet.de
Example
85%
Success rate
PresseBox • May 7, 2024
Omninet has released WebGateway 2 for its OMNITRACKER platform, featuring a significantly redesigned user interface and enhanced user experience. This update focuses on improved usability, a modern aesthetic, and more intuitive navigation for users accessing OMNITRACKER functionalities through web browsers, aiming to boost productivity and user satisfaction....more
Omninet Website • November 9, 2023
Omninet announced its continued recognition by Gartner, being positioned in the Magic Quadrant™ for IT Service Management Platforms for the fourth year in a row. This acknowledgment underscores Omninet's consistent performance, comprehensive OMNITRACKER solution, and its ability to meet evolving customer needs in the global ITSM market....more
Omninet Website • July 25, 2023
OMNITRACKER, Omninet's core ITSM platform, has been awarded the SERVIEW CERTIFIEDTOOL seal of approval for 19 ITIL-compliant processes. This certification by the independent consulting company SERVIEW validates the software's conformity with ITIL best practices, highlighting its robustness and capability in supporting extensive IT service management requirements....more
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