Multithread effectively and personalize outreach to convert deals faster
Elevate social presence and drive business growth from social media
Identify and prioritize high-intent leads, and improve sales effectiveness
Find and connect with ICP attendees, and improve event outcomes
Okendo is a customer marketing platform trusted by over 7,000 fast-growing Shopify and Shopify Plus brands. It provides a suite of tools for collecting and showcasing high-impact customer-generated content including product ratings and reviews, customer photos and videos, and Q&A. This user-generated content (UGC) helps brands build social proof, enhance customer trust, increase conversion rates, and ultimately drive more sales. Okendo focuses on enabling authentic customer experiences and leveraging the voice of the customer to strengthen brand credibility and community.
Global operations, primary product development, engineering leadership, and regional sales and support for the APAC market.
Modern office space located in Surry Hills, a vibrant tech and creative precinct in Sydney, designed to foster collaboration and innovation.
Okendo fosters a customer-obsessed, collaborative, and innovative work culture. It emphasizes ownership, continuous learning, and a 'win as a team' mentality, supporting remote-first flexibility with engaging office hubs for team members.
Serves as Okendo's founding location and a key center for its global strategy, engineering leadership, and product innovation. It anchors its presence in the APAC tech ecosystem and drives the core development of its platform.
Okendo supports thousands of e-commerce brands globally, with primary physical office hubs in Sydney, Australia (serving APAC and global functions) and Austin, Texas (serving North America). Their platform and customer support services are designed for a global clientele, particularly strong in English-speaking markets. Okendo also embraces a remote-first work culture, allowing for a distributed team presence across various countries, enhancing their global reach and support capabilities.
Level 2/116-122 Kippax St
Surry Hills
New South Wales
Australia
Address: 801 Barton Springs Rd, Austin, TX 78704, USA (Example address, typically within tech co-working spaces or dedicated offices in the Austin tech corridor)
To spearhead growth, provide dedicated support to Okendo's rapidly expanding customer base in North America, and tap into the rich talent pool in one of the USA's premier tech hubs.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Okendo' leadership includes:
Okendo has been backed by several prominent investors over the years, including:
Over the past 12-18 months, Okendo experienced a key leadership transition in its marketing department. Hollie Surplice was promoted to VP of Marketing, following the departure of Rachel Tyers. Other executive roles appear to have remained stable based on publicly available information.
Discover the tools Okendo uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Okendo likely uses common professional email formats. The most probable formats are 'firstname@okendo.com' or 'first.lastname@okendo.com'. Variations like 'firstinitiallastname@okendo.com' could also be in use.
firstname@okendo.com (e.g., jane@okendo.com) or first.last@okendo.com (e.g., jane.doe@okendo.com)
Format
matthew@okendo.com
Example
75%
Success rate
Okendo Blog • March 5, 2024
Okendo announced its recognition in G2's 2024 Best Software Awards, highlighting its leadership in categories such as E-Commerce Analytics, Loyalty Management, and User Generated Content, underscoring its strong market position and customer satisfaction....more
PR Newswire • October 10, 2023
Okendo and Klaviyo announced an enhanced strategic partnership to provide merchants with more powerful tools for personalized marketing by deeply integrating customer review data and UGC with Klaviyo's marketing automation platform....more
TechCrunch • August 4, 2021
Okendo secured $26 million in Series A funding, led by Index Ventures with participation from Craft Ventures and Hustle Fund. The investment was aimed at scaling its customer content marketing platform, expanding its team, and accelerating product development for e-commerce brands worldwide....more
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