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Obsidian Technical Communications specializes in revolutionizing how organizations approach technical documentation. We provide advanced software solutions and expert consulting services to help businesses develop intuitive, accessible, and interconnected knowledge bases. Our focus is on leveraging modern technologies, including AI and linked data principles, to enhance user understanding, improve product adoption, and streamline information workflows. From startups to enterprises, we empower teams to build future-proof documentation that truly serves their users.
Serves as the primary center for research and development, product strategy, engineering, marketing, and corporate leadership.
Our Austin HQ features an open-concept design to foster collaboration, dedicated usability labs for testing documentation platforms, and advanced training facilities. It includes eco-friendly elements and state-of-the-art technology infrastructure.
The work culture at our Austin headquarters is dynamic, innovative, and collaborative. We encourage continuous learning, creative problem-solving, and a strong sense of community. Employees benefit from a flexible work environment and opportunities for professional growth in the fast-evolving field of technical communication.
Locating our headquarters in Austin allows us to tap into a rich pool of tech talent, engage with a thriving startup ecosystem, and stay at the forefront of technological advancements in software and AI.
While headquartered in Austin, Texas, with a key office in Dublin, Ireland, Obsidian Technical Communications supports a global clientele through a network of remote team members and strategic partnerships. Our platforms and services are designed for international use, supporting multiple languages and catering to diverse industry standards worldwide. We offer global customer support and consulting services to ensure organizations everywhere can leverage our advanced documentation solutions.
123 TechLoom Parkway, Suite 400
Austin
Texas
USA
Address: 789 Digital Docklands Quay, Unit B
To expand our presence in the European market, cater to a diverse client base with specific regulatory and language needs, and provide timely support across different time zones.
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As of April 2025, Obsidian Learning' leadership includes:
Obsidian Learning has been backed by several prominent investors over the years, including:
Obsidian Technical Communications has seen strategic leadership appointments in the past year to bolster its growth in AI-driven documentation solutions and client success. There have been no major executive departures.
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Obsidian Technical Communications primarily uses a standard email format combining the first initial and last name of its employees. This format is common for professional communication and ensures consistency.
[first_initial][last]@obsidiantechcomms.example.com
Format
evance@obsidiantechcomms.example.com
Example
90%
Success rate
Tech Documentation Today • March 15, 2024
Obsidian Technical Communications today announced the launch of 'Nexus,' its next-generation platform for creating and managing interconnected technical documentation. Nexus leverages AI to offer features like automated content tagging, semantic search, and personalized information delivery, aiming to significantly improve user experience and knowledge discovery....more
Austin Business Chronicle • January 22, 2024
Local firm Obsidian Technical Communications has been highlighted by the Austin Chamber of Commerce for its innovative contributions to the field of technical communication and its rapid growth within the city's competitive tech landscape. The company plans to expand its Austin team by 20% in the coming year....more
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