What Does Nurse Next Door Do?

Total employees1652
HeadquartersVancouver
Founded2001

Nurse Next Door is a prominent international provider of in-home senior care services, founded on the philosophy of 'Happier Aging.' The company aims to help seniors live comfortably and independently in their own homes by offering a comprehensive range of services, from companionship and meal preparation to specialized nursing care and end-of-life care. Nurse Next Door is also known for its distinctive pink branding and its focus on matching clients with caregivers based not just on skills but also on personality and shared interests. It operates on a franchise model, empowering local entrepreneurs to deliver its unique brand of care in their communities across Canada, the United States, and Australia.

Where Is Nurse Next Door's Headquarters?

HQ Function

HeartQuarters serves as the central command for global operations, including franchise development and support, brand management, marketing strategy, technology infrastructure, and the development of training programs for the entire Nurse Next Door network.

Notable Features:

Located in a modern office building in a prime downtown Vancouver location, HeartQuarters offers a dynamic and collaborative workspace designed to foster innovation and reflect the company's energetic culture. The office environment prioritizes team member well-being and connection.

Work Culture:

The work culture at Nurse Next Door's HeartQuarters is characterized by passion, positivity, and a strong commitment to its core values: 'Admire People,' 'WOW Customer Experience,' 'Find a Better Way,' and 'Passionate About Making a Difference.' It's an energetic environment that encourages collaboration and a 'can-do' attitude.

HQ Significance:

HeartQuarters is pivotal to Nurse Next Door's success, ensuring brand consistency, driving innovation in senior care practices, and providing comprehensive support to its international network of franchise partners.

Values Reflected in HQ: The bright, open, and collaborative design of HeartQuarters, along with its emphasis on team support and happiness, directly reflects Nurse Next Door's core values of caring, positivity, and making a difference in people's lives.

Location:

Nurse Next Door has established a significant international presence, primarily through its franchise network in Canada, the United States, and Australia. Its global operational support, managed from HeartQuarters in Vancouver, includes comprehensive franchise training, marketing and brand guidance, technology platforms for efficient operations (like scheduling and client management), and continuous development of care protocols to ensure high-quality service delivery across all regions.

Street Address:

Suite 700, 1021 West Hastings Street

City:

Vancouver

State/Province:

BC

Country:

Canada

Where Else Does Nurse Next Door Operate Around the World?

Various cities, USA (e.g., Los Angeles, CA; Dallas, TX; Miami, FL)

Address: Local franchise office addresses vary by specific territory across numerous states.

To make 'Happier Aging' a reality for seniors across the United States by delivering personalized, compassionate care in local communities.

Various cities, Canada (e.g., Toronto, ON; Calgary, AB; Victoria, BC)

Address: Local franchise office addresses vary by specific territory across multiple provinces.

To serve the growing senior population in Canada with a focus on enabling independence and joy in aging within their own homes.

Various cities, Australia (e.g., Melbourne, VIC; Sydney, NSW; Perth, WA)

Address: Local franchise office addresses vary by specific territory in key Australian states.

To introduce and establish Nurse Next Door's people-centric approach to in-home senior care in the Australian market, catering to local needs and preferences.

Buying Intent Signals for Nurse Next Door

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Nurse Next Door? Meet the Executive Team

As of April 2025, Nurse Next Door' leadership includes:

Cathy Thorpe - President & CEO
Melissa Heywood - Chief Operating Officer
Bonny O'Hare - Chief Financial Officer
Amber Biesse - Chief People Officer
Julius van Rensburg - VP of Global Franchise Development
Pria Nirula - VP of Technology
Rossana D'Ambrosio - VP of Brand

Who's Investing in Nurse Next Door?

Nurse Next Door has been backed by several prominent investors over the years, including:

Lift Partners

What Leadership Changes Has Nurse Next Door Seen Recently?

Hire1
Exits0

Nurse Next Door has strategically strengthened its executive team over the past year, notably enhancing its operational leadership to support continued growth and franchise partner success. The company maintains a focus on strong leadership to drive its mission forward.

New Appointments:

Melissa Heywood, Melissa Heywood joined Nurse Next Door as Chief Operating Officer to lead operational excellence initiatives and bolster support for the global franchise network.

What Technology (Tech Stack) Is Used byNurse Next Door?

Discover the tools Nurse Next Door uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Nurse Next Door Email Formats and Examples

Nurse Next Door likely employs standard corporate email address formats for its 'HeartQuarters' staff and official communications. Common patterns typically involve combinations of an employee's first and last name.

first.last@nursenextdoor.com or finitiallast@nursenextdoor.com

Format

jane.doe@nursenextdoor.com

Example

75%

Success rate

What's the Latest News About Nurse Next Door?

Home Health Care NewsApril 10, 2024

Nurse Next Door Appoints New Chief Operating Officer Melissa Heywood

Nurse Next Door announced the strategic appointment of Melissa Heywood as its new Chief Operating Officer. Heywood's role will focus on driving operational efficiencies and enhancing support systems for the company's extensive network of franchise partners....more

Franchise TimesFebruary 27, 2024

Nurse Next Door Sees Happier Aging—and Happier Franchisees

This article explores Nurse Next Door's commitment to its 'Happier Aging' philosophy and its positive effects on both client well-being and franchise owner satisfaction. It highlights the company's growth strategies and robust support for its franchisees....more

Franchise Dictionary MagazineNovember 1, 2023

Nurse Next Door Celebrates 22 Years of Making Lives Better

Nurse Next Door marked its 22nd anniversary, reflecting on its journey of providing compassionate in-home care and expanding its unique 'Happier Aging' approach across multiple countries through its dedicated franchise partners....more

Highperformr's free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including Nurse Next Door, are just a search away.