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Nurse Next Door is a prominent international provider of in-home senior care services, founded on the philosophy of 'Happier Aging.' The company aims to help seniors live comfortably and independently in their own homes by offering a comprehensive range of services, from companionship and meal preparation to specialized nursing care and end-of-life care. Nurse Next Door is also known for its distinctive pink branding and its focus on matching clients with caregivers based not just on skills but also on personality and shared interests. It operates on a franchise model, empowering local entrepreneurs to deliver its unique brand of care in their communities across Canada, the United States, and Australia.
HeartQuarters serves as the central command for global operations, including franchise development and support, brand management, marketing strategy, technology infrastructure, and the development of training programs for the entire Nurse Next Door network.
Located in a modern office building in a prime downtown Vancouver location, HeartQuarters offers a dynamic and collaborative workspace designed to foster innovation and reflect the company's energetic culture. The office environment prioritizes team member well-being and connection.
The work culture at Nurse Next Door's HeartQuarters is characterized by passion, positivity, and a strong commitment to its core values: 'Admire People,' 'WOW Customer Experience,' 'Find a Better Way,' and 'Passionate About Making a Difference.' It's an energetic environment that encourages collaboration and a 'can-do' attitude.
HeartQuarters is pivotal to Nurse Next Door's success, ensuring brand consistency, driving innovation in senior care practices, and providing comprehensive support to its international network of franchise partners.
Nurse Next Door has established a significant international presence, primarily through its franchise network in Canada, the United States, and Australia. Its global operational support, managed from HeartQuarters in Vancouver, includes comprehensive franchise training, marketing and brand guidance, technology platforms for efficient operations (like scheduling and client management), and continuous development of care protocols to ensure high-quality service delivery across all regions.
Suite 700, 1021 West Hastings Street
Vancouver
BC
Canada
Address: Local franchise office addresses vary by specific territory across numerous states.
To make 'Happier Aging' a reality for seniors across the United States by delivering personalized, compassionate care in local communities.
Address: Local franchise office addresses vary by specific territory across multiple provinces.
To serve the growing senior population in Canada with a focus on enabling independence and joy in aging within their own homes.
Address: Local franchise office addresses vary by specific territory in key Australian states.
To introduce and establish Nurse Next Door's people-centric approach to in-home senior care in the Australian market, catering to local needs and preferences.
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As of April 2025, Nurse Next Door' leadership includes:
Nurse Next Door has been backed by several prominent investors over the years, including:
Nurse Next Door has strategically strengthened its executive team over the past year, notably enhancing its operational leadership to support continued growth and franchise partner success. The company maintains a focus on strong leadership to drive its mission forward.
Discover the tools Nurse Next Door uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Nurse Next Door likely employs standard corporate email address formats for its 'HeartQuarters' staff and official communications. Common patterns typically involve combinations of an employee's first and last name.
first.last@nursenextdoor.com or finitiallast@nursenextdoor.com
Format
jane.doe@nursenextdoor.com
Example
75%
Success rate
Home Health Care News • April 10, 2024
Nurse Next Door announced the strategic appointment of Melissa Heywood as its new Chief Operating Officer. Heywood's role will focus on driving operational efficiencies and enhancing support systems for the company's extensive network of franchise partners....more
Franchise Times • February 27, 2024
This article explores Nurse Next Door's commitment to its 'Happier Aging' philosophy and its positive effects on both client well-being and franchise owner satisfaction. It highlights the company's growth strategies and robust support for its franchisees....more
Franchise Dictionary Magazine • November 1, 2023
Nurse Next Door marked its 22nd anniversary, reflecting on its journey of providing compassionate in-home care and expanding its unique 'Happier Aging' approach across multiple countries through its dedicated franchise partners....more
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