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Norfolk Southern's Overview

Total employees9547
HeadquartersAtlanta
Founded1827

Norfolk Southern Corporation (NYSE: NSC) is one of the nation's premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,300 route miles in 22 states and the District of Columbia, serving every major container port in the eastern United States and providing efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including coal, automotive, chemicals, agriculture, and consumer goods. The company is committed to safety, service, and sustainability in its operations.

Where is Norfolk Southern's Headquarters?

HQ Function

Serves as the central hub for executive leadership, strategic planning, operations management, technology, marketing, finance, legal, and corporate support functions.

Notable Features:

The high-rise building features modern architecture, collaborative workspaces, an on-site data center, employee amenities, and advanced technology. It is designed for sustainability and has achieved LEED Gold certification.

Work Culture:

The Atlanta headquarters aims to foster a collaborative, innovative, and inclusive work environment, leveraging its modern facilities to attract and retain top talent. There's a focus on efficiency and adapting to the evolving transportation industry.

HQ Significance:

The relocation to Atlanta consolidated operations previously split between Norfolk, VA, and Atlanta, placing the headquarters in a major transportation and logistics hub, central to its rail network and closer to many customers.

Values Reflected in HQ: The headquarters reflects Norfolk Southern's commitment to innovation, sustainability, employee well-being, and a forward-looking approach to business in the 21st century.

Location:

Norfolk Southern's rail network is primarily located in the Eastern United States. However, it plays a critical role in global commerce by connecting its extensive network to major seaports along the Atlantic and Gulf Coasts. Through these ports and interline agreements with other North American railroads, Norfolk Southern facilitates the movement of import and export goods, connecting North American businesses and consumers to global markets. It doesn't operate rail lines internationally but serves as a vital land-based link in international supply chains.

Street Address:

650 West Peachtree Street NW

City:

Atlanta

State/Province:

GA

Country:

USA

Norfolk Southern's Global Presence

Norfolk, Virginia, USA

Address: Three Commercial Place, Norfolk, VA 23510

Supports East Coast operations, customer interactions, and houses specific departmental teams that remained after the HQ consolidation.

Roanoke, Virginia, USA

Address: 110 Franklin Rd SE, Roanoke, VA 24011

Key for network operations control, crew management, mechanical operations, and serves as a hub for the central part of NS's network.

Harrisburg, Pennsylvania, USA

Address: Multiple facilities, e.g., Harrisburg Intermodal Yard, 1000 S. 19th St., Harrisburg, PA 17104

Facilitates freight sorting, interchange, intermodal transfers, and locomotive maintenance for a high-density traffic region.

Buying Intent Signals for Norfolk Southern

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Norfolk Southern

As of April 2025, Norfolk Southern' leadership includes:

Alan H. Shaw - President and Chief Executive Officer
Mark R. George - Executive Vice President and Chief Financial Officer
Paul B. Duncan - Executive Vice President and Chief Operating Officer
Ed Elkins - Executive Vice President and Chief Marketing Officer
Nabanita Nag - Executive Vice President and Chief Legal Officer
Floyd Hudson - Vice President and Chief Sustainability Officer

Investors of Norfolk Southern

Norfolk Southern has been backed by several prominent investors over the years, including:

The Vanguard Group
BlackRock Inc.
State Street Corporation
J.P. Morgan Asset Management
Capital Research Global Investors
Fidelity Management & Research Company (FMRCo)

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

Norfolk Southern experienced notable changes in its executive leadership over the past year, particularly in its operations division, highlighted by the appointment of a new Chief Operating Officer in early 2024. These changes aim to bolster operational efficiency, safety, and service.

Departures

John Orr, John Orr concluded his interim assignment as Chief Operating Officer when a permanent appointment was made.

New Appointments:

Paul B. Duncan, Paul B. Duncan joined Norfolk Southern as the permanent EVP and Chief Operating Officer.

Technology (Tech Stack) used by Norfolk Southern

Discover the tools Norfolk Southern uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Norfolk Southern Email Formats and Examples

Norfolk Southern primarily utilizes a standardized email format for its employees, typically combining the employee's first and last name with the nscorp.com domain.

[first].[last]@nscorp.com

Format

jane.doe@nscorp.com

Example

85%

Success rate

News and media

Norfolk Southern NewsroomApril 9, 2024

Norfolk Southern Reaches Agreement in Principle in East Palestine Class Action Lawsuit

Norfolk Southern announced a $600 million agreement in principle to resolve a consolidated class action lawsuit relating to the February 3, 2023, East Palestine, Ohio, derailment. This will address claims from individuals and businesses within a defined radius of the derailment site....more

Norfolk Southern NewsroomMay 22, 2024

Norfolk Southern Shareholders Elect 10 of Company's 13 Director Nominees at Annual Meeting; Ancora Alternatives' 3 candidates also elected

Norfolk Southern announced that according to the preliminary report from the independent inspector of election, shareholders have voted to elect 10 of Norfolk Southern's 13 director nominees. Additionally, shareholders elected three director candidates nominated by Ancora Alternatives LLC....more

Norfolk Southern NewsroomMarch 26, 2024

Norfolk Southern Appoints Paul B. Duncan as Executive Vice President and Chief Operating Officer

Norfolk Southern Corporation announced that Paul B. Duncan has been appointed Executive Vice President and Chief Operating Officer, effective immediately. Duncan is a seasoned operations leader with decades of experience at other Class I railroads....more

Norfolk Southern NewsroomApril 24, 2024

Norfolk Southern Reports First Quarter 2024 Results

Norfolk Southern reported financial results for the first quarter of 2024, with railway operating revenues of $3.0 billion, a decrease of 4% compared to Q1 2023. Income from railway operations was $830 million....more

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