Nordstrom Rack is the off-price retail division of Nordstrom, Inc., a leading fashion retailer. It offers customers a wide selection of on-trend apparel, accessories, shoes, and home goods from many of the top brands sold at Nordstrom stores, but at significant discounts—typically 30-70% off original prices. Nordstrom Rack provides an accessible way for shoppers to find designer and quality merchandise at great value, operating through physical stores across the U.S. and Canada, as well as online at NordstromRack.com. It serves as a key component of Nordstrom's broader strategy to engage customers across different price points and shopping preferences.
The headquarters houses executive leadership, corporate strategy, merchandising, marketing, technology, human resources, and other core administrative functions for Nordstrom, Inc., including its Nordstrom Rack division.
The headquarters is co-located with Nordstrom's flagship store in downtown Seattle, a landmark retail destination. This proximity allows corporate teams to stay closely connected to the retail environment and customer experience.
Nordstrom's work culture emphasizes customer service, entrepreneurial spirit, and a commitment to fashion. Employees are encouraged to be empowered and take ownership. The environment is dynamic, reflecting the fast-paced nature of retail and fashion.
As the nerve center for a major North American fashion retailer, the Seattle headquarters drives the strategic direction, innovation, and operational excellence for both Nordstrom and Nordstrom Rack brands.
Nordstrom Rack's retail operations are primarily concentrated in the United States and Canada. However, Nordstrom, Inc., its parent company, has a global reach for functions such as product sourcing, manufacturing oversight, and technology development. These global support functions are essential for bringing a diverse range of international brands and products to Nordstrom Rack customers in North America.
1617 6th Ave
Seattle
WA
USA
Address: Specific office addresses for non-retail functions are not broadly publicized; typically located in fashion or business districts.
To maintain a strong presence in one of the world's primary fashion capitals, facilitating relationships with designers, vendors, and accessing industry talent on the East Coast.
Address: Specific office addresses for non-retail functions are not broadly publicized; often situated to access creative and tech talent pools.
To tap into the West Coast fashion scene, support extensive retail operations in California, and leverage the region's talent pool for various corporate functions.
Address: Multiple distribution and fulfillment centers across North America.
To ensure efficient inventory management, timely delivery of online orders, and consistent product availability for Nordstrom Rack stores across different regions.
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As of April 2025, Nordstrom Rack' leadership includes:
Nordstrom Rack has been backed by several prominent investors over the years, including:
Nordstrom, Inc. has made key executive appointments in the past 12-18 months to strengthen its leadership team, particularly in finance and operations, impacting all its brands including Nordstrom Rack.
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Nordstrom, Inc. commonly uses a few standard email formats for its corporate employees. The most prevalent are `first.last@nordstrom.com` and `firstinitiallast@nordstrom.com`. For customer service or specific inquiries related to Nordstrom Rack, dedicated customer support channels and email addresses are typically provided on their website.
first.last@nordstrom.com, [first_initial][last]@nordstrom.com
Format
jane.doe@nordstrom.com, jdoe@nordstrom.com
Example
80%
Success rate
Nordstrom Press Room • May 29, 2024
Nordstrom, Inc. reported its Q1 2024 earnings, highlighting a 5.1% increase in total company net sales. Nordstrom Rack sales saw a significant increase of 13.8%, driven by strong customer demand and improved inventory. The company emphasized progress on its strategic priorities, including enhancing Nordstrom Rack's brand awareness and product assortment....more
Nordstrom Press Room • March 5, 2024
Nordstrom, Inc. announced its Q4 and full-year 2023 financial results. For the fourth quarter, Nordstrom Rack net sales increased by 14.6%. The company noted improved merchandise assortment and increased brand awareness as contributors to Rack's performance. Full-year results also reflected Rack's positive momentum....more
Retail Dive • February 20, 2024
Nordstrom Rack launched a new marketing campaign titled 'More Reasons to Rack,' aimed at boosting brand awareness and highlighting the value proposition of finding great brands at great prices. The campaign spans various channels including digital, social media, and out-of-home advertising....more
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