Nisbets is a leading international distributor of catering equipment and hospitality supplies, catering primarily to professional chefs, restaurants, cafes, bars, hotels, and other food service businesses. Founded in 1983 by Andrew Nisbet, the company has grown from a small catalogue-based operation to a major multi-channel retailer with a significant online presence, numerous retail stores, and extensive catalogue distribution. Nisbets offers a vast range of over 30,000 products, including commercial kitchen appliances, chef's knives, cookware, tableware, furniture, chef clothing, and cleaning supplies. They are known for their comprehensive product selection, competitive pricing, and fast delivery services, operating across the UK, Ireland, Europe, and Australia.
The Bristol headquarters serves as the central command for Nisbets' global operations. This includes core administrative functions, strategic planning, product sourcing and development, marketing, e-commerce operations, customer service leadership, and management of their extensive UK and European logistics network.
The Avonmouth site is distinguished by its large-scale National Distribution Centre, which is crucial for its next-day delivery promise. It also features modern office spaces, product testing facilities, and showrooms for trade customers.
The work culture at Nisbets HQ is typically described as fast-paced, results-oriented, and customer-focused, reflecting its dynamic position in the retail and distribution industry. There's an emphasis on efficiency, teamwork, and innovation to meet the evolving needs of the hospitality sector.
The Avonmouth headquarters is strategically vital due to its proximity to major transport links, including the M4/M5 motorways and the Port of Bristol, facilitating efficient national and international distribution. It represents the heart of Nisbets' operational infrastructure and decision-making processes.
Nisbets maintains a strong global presence, primarily focused on serving the professional catering and hospitality industries. Key functions supported globally include e-commerce operations through multiple country-specific websites, international sales teams, localized customer service centers, extensive warehousing and distribution networks in the UK, Ireland, France, Germany, Spain, Portugal, Netherlands, Belgium, Australia, and New Zealand. They also manage international sourcing and supply chain logistics to ensure a wide product range is available to their global customer base.
Fourth Way
Avonmouth, Bristol
Bristol
United Kingdom
Address: Nisbets Ireland, Unit C, St. Olans Business Park, Courttown Little, Co. Cork, T23 Y621
To provide dedicated service and rapid product delivery to catering professionals across Ireland, ensuring localized support and product availability.
Address: 15 Badgally Road, Campbelltown, NSW 2560, Australia
To serve the Australian hospitality industry with a local presence, offering efficient distribution, tailored product ranges, and dedicated customer service for the region.
Address: Nisbets SARL, 1 Rue de la Cokerie, Bâtiment H, Parc des Portes de Paris, 93210 Saint-Denis, France
To cater specifically to the French hospitality sector, providing localized services, quick delivery, and products suited to the French culinary landscape.
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As of April 2025, Nisbets' leadership includes:
Nisbets has been backed by several prominent investors over the years, including:
Over the last 12 months, Nisbets has strengthened its executive team with key appointments, including a new Chief Operating Officer and a new Chief People Officer, underscoring its commitment to operational excellence and talent development. These additions complement the existing leadership driving the company's growth strategy.
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Nisbets commonly uses the email format combining an employee's first initial followed by their last name. While this is the most prevalent structure, other formats might be used in specific departments or for particular roles within the company.
[first_initial][last]@nisbets.co.uk
Format
jdoe@nisbets.co.uk
Example
84%
Success rate
Catering Insight • February 1, 2024
Nisbets has announced the appointment of Robin White as its new chief operating officer (COO). White joined the catering equipment giant this month and will be responsible for leading the company’s end-to-end supply chain and operations, bringing a wealth of experience from previous roles....more
The Caterer • June 27, 2023
Catering equipment supplier Nisbets has appointed Claire Doolan as its new chief people officer. Doolan brings over 20 years of HR experience to the role and will focus on talent development, employee engagement, and fostering a positive workplace culture across the organization....more
Foodservice Equipment Journal • November 16, 2022
Nisbets has officially announced the appointment of Jonathan Crick as its new group chief executive officer. Crick took the helm to lead the company's next phase of growth and strategic development in the competitive catering equipment market....more
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