What Does NICE Do?

Total employees12715
HeadquartersRa'anana
Founded

NICE (NASDAQ: NICE) is a leading global provider of advanced software solutions that empower organizations to make smarter decisions based on data-driven insights. Their solutions focus on improving customer experience, ensuring compliance, combating financial crime, and safeguarding people and assets. NICE leverages artificial intelligence (AI) and cloud technologies to deliver platforms like CXone for contact centers, and solutions for financial crime prevention and public safety. They serve a diverse range of industries including financial services, telecommunications, healthcare, retail, and government, helping clients enhance operational efficiency and customer satisfaction.

Where Is NICE's Headquarters?

HQ Function

Serves as the central hub for corporate leadership, strategic planning, global R&D efforts, and administrative operations, driving the company's innovation and worldwide strategy.

Notable Features:

Modern office facilities designed to foster collaboration and innovation, reflecting its status as a leading technology company, featuring open-plan workspaces and advanced technology infrastructure.

Work Culture:

Characterized by a dynamic, innovative, and fast-paced environment. Employees are encouraged to be creative, take initiative, and collaborate across global teams. Emphasis on technological excellence and customer-centric solutions.

HQ Significance:

The Ra'anana headquarters is pivotal as the birthplace of many of NICE's core technologies and strategic initiatives. Its location in Israel's tech hub provides access to top talent and a vibrant ecosystem for innovation.

Values Reflected in HQ: The headquarters embodies NICE's core values of innovation, customer success, excellence, and integrity, providing an environment conducive to developing cutting-edge solutions.

Location:

NICE operates globally with offices and a strong presence in the Americas, Europe, Asia Pacific, and the Middle East. This worldwide network supports sales, customer service, R&D, and professional services, enabling NICE to serve its diverse international clientele effectively across various industries. Key functions supported globally include 24/7 customer support, localized solution deployment, and regional market development.

Street Address:

13 Zahal St., P.O.Box 690

City:

Ra'anana

State/Province:

Central District

Country:

Israel

Where Else Does NICE Operate Around the World?

Hoboken, New Jersey, USA

Address: 221 River Street, Hoboken, NJ 07030, USA

Drives growth and customer engagement in the Americas, focusing on delivering NICE's full suite of solutions to a diverse client base in the region.

London, United Kingdom

Address: 20 Gracechurch Street, London, EC3V 0BG, United Kingdom

Supports NICE's expansion and service delivery across EMEA, catering to specific regulatory environments and market needs within the region.

Singapore

Address: 9 Temasek Boulevard, #29-01 Suntec Tower Two, Singapore 038989

Facilitates NICE's growth in the APAC region, addressing unique market demands and expanding its footprint in key countries like Australia, India, Japan, and Southeast Asia.

Buying Intent Signals for NICE

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading NICE? Meet the Executive Team

As of April 2025, NICE' leadership includes:

Barak Eilam - Chief Executive Officer
Beth Gaspich - Chief Financial Officer
Darren Guntz - Chief Operating Officer
Barry Cooper - President, CX Division
Craig Costigan - CEO, NICE Actimize
Eran Liron - Executive Vice President, Marketing & Corporate Development

Who's Investing in NICE?

NICE has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
T. Rowe Price Associates, Inc.
Artisan Partners Limited Partnership
Nikko Asset Management Americas, Inc.
Wellington Management Group LLP

What Leadership Changes Has NICE Seen Recently?

Hire1
Exits0

NICE announced a key executive appointment in the last 12 months, strengthening its operational leadership. The company continues to focus on leveraging experienced executives to drive its growth strategy. The overall C-suite team has shown stability.

New Appointments:

Darren Guntz, Darren Guntz appointed as new Chief Operating Officer to enhance operational excellence and support global growth initiatives.

What Technology (Tech Stack) Is Used byNICE?

Discover the tools NICE uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

NICE Email Formats and Examples

NICE primarily uses the 'first.last@nice.com' email format for its employees. This is a common pattern for professional communication within the organization. Other less common formats might exist but this is the most prevalent.

first.last@nice.com

Format

jane.doe@nice.com

Example

90%

Success rate

What's the Latest News About NICE?

NICE NewsroomMay 9, 2024

NICE Reports Record Total Revenue of $659 Million in the First Quarter of 2024, Up 17% Year-Over-Year

NICE announced strong financial results for Q1 2024, with record total revenue of $659 million, an increase of 17% year-over-year. Cloud revenue also saw significant growth of 27% year-over-year, highlighting the success of its AI-powered CXone platform and ongoing cloud transformation....more

NICE NewsroomApril 16, 2024

NICE Enlighten Copilot for Agents Now Generally Available, Revolutionizing Contact Center Operations with Trusted AI

NICE announced the general availability of Enlighten Copilot for Agents, an AI-powered solution. It's designed to provide real-time assistance to contact center agents, boosting efficiency, improving customer satisfaction, and enhancing the agent experience through generative AI....more

NICE NewsroomMarch 5, 2024

NICE Named a Leader in The Forrester Wave™: Digital Customer Service Solutions, Q1 2024

NICE was recognized as a Leader in The Forrester Wave™: Digital Customer Service Solutions, Q1 2024 report. The independent research firm acknowledged NICE for its comprehensive AI-driven platform, strong market presence, and innovation in digital customer service....more

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