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NH Hotel Group, now part of Minor Hotels, is a well-established urban hotel operator with a significant presence in Europe and the Americas. The company operates hundreds of hotels under three main brands: NH Hotels, NH Collection, and nhow. Known for its commitment to quality service, excellent locations, and value, NH Hotel Group caters to both business and leisure travelers. Following its acquisition by Minor International, NH Hotel Group continues to expand its portfolio and enhance its guest experiences globally.
Serves as the global operational and strategic command center for the NH Hotel Group brand portfolio within Minor Hotels, overseeing brand management, finance, development, and corporate functions.
Modern office facilities in a prime Madrid business district, supporting a large corporate staff. Specific architectural distinctions are not a primary public focus.
A dynamic and international work environment characterized by professionalism, collaboration, and a strong focus on guest satisfaction, reflecting its deep roots in the hospitality industry. Integration with Minor Hotels adds a broader global perspective.
Madrid's status as a key European capital and business center makes it a strategic location for NH Hotel Group's headquarters, facilitating management of its extensive European portfolio and global operations under Minor Hotels.
NH Hotel Group, as part of Minor Hotels, supports a wide range of functions globally. This includes hotel operations, brand management for NH Hotels, NH Collection, and nhow, sales and marketing, revenue management, talent development, finance, procurement, and customer service. Its global presence ensures consistent quality and service standards across its hotels in approximately 30 countries throughout Europe, the Americas, and Africa.
Calle Santa Engracia 120, 7ª
Madrid
Community of Madrid
Spain
Address: Friedrichstraße 131-132, 10117 Berlin, Germany (Example regional office)
To oversee and support the portfolio of NH hotels in Germany, ensuring operational excellence, driving regional business development, and adapting global strategies to the local market.
Address: Via C. Freguglia, 2, 20122 Milano MI, Italy (Example regional office)
To drive growth and maintain high standards of service across NH hotels in Italy, focusing on local market dynamics, customer preferences, and competitive landscape.
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As of April 2025, NH Hotel Group' leadership includes:
NH Hotel Group has been backed by several prominent investors over the years, including:
In early 2024, Minor Hotels announced a key commercial appointment impacting NH Hotel Group's strategy in Europe and the Americas. Other specific high-level executive changes for the NH Hotel Group brand entity itself have not been widely publicized in the last 12 months.
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NH Hotel Group, as part of Minor Hotels, likely utilizes standardized email formats for its employees. While multiple patterns may exist across different regions and departments, a common format observed is based on the employee's first and last name for the @nh-hotels.com domain.
[firstname].[lastname]@nh-hotels.com
Format
jane.doe@nh-hotels.com
Example
75%
Success rate
Minor Hotels Press Room • May 16, 2024
NH Collection Florence Palazzo Gaddi, a historic hotel in the heart of Florence, has reopened following a significant renovation project. The refurbishment has enhanced its luxurious accommodations and common areas, blending its rich history with contemporary elegance....more
Hospitality NET • April 10, 2024
Avani Hotels & Resorts makes its debut in The Netherlands with the opening of Avani Museum Quarter Amsterdam. The 163-room hotel, formerly NH Amsterdam Centre, is located in Amsterdam's vibrant cultural hub, connecting guests with the city's iconic museums and canals....more
Business Traveller • March 5, 2024
NH Hotel Group’s upscale NH Collection brand has made its debut in Finland with the opening of NH Collection Helsinki Grand Hansa. The hotel is housed within the city's former Seurahuone building and a newbuild extension....more
Hospitality NET • January 23, 2024
Minor Hotels has appointed Gonzalo Aguilar as its new Chief Commercial Officer for Europe & the Americas. Aguilar will be responsible for leading the commercial strategy for all Minor Hotels brands in these regions, including NH Hotels, NH Collection, nhow, Tivoli, Anantara and Avani....more
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