What Does NH Hotel Group Do?

Total employees19000
HeadquartersMadrid
Founded1978

NH Hotel Group, now part of Minor Hotels, is a well-established urban hotel operator with a significant presence in Europe and the Americas. The company operates hundreds of hotels under three main brands: NH Hotels, NH Collection, and nhow. Known for its commitment to quality service, excellent locations, and value, NH Hotel Group caters to both business and leisure travelers. Following its acquisition by Minor International, NH Hotel Group continues to expand its portfolio and enhance its guest experiences globally.

Where Is NH Hotel Group's Headquarters?

HQ Function

Serves as the global operational and strategic command center for the NH Hotel Group brand portfolio within Minor Hotels, overseeing brand management, finance, development, and corporate functions.

Notable Features:

Modern office facilities in a prime Madrid business district, supporting a large corporate staff. Specific architectural distinctions are not a primary public focus.

Work Culture:

A dynamic and international work environment characterized by professionalism, collaboration, and a strong focus on guest satisfaction, reflecting its deep roots in the hospitality industry. Integration with Minor Hotels adds a broader global perspective.

HQ Significance:

Madrid's status as a key European capital and business center makes it a strategic location for NH Hotel Group's headquarters, facilitating management of its extensive European portfolio and global operations under Minor Hotels.

Values Reflected in HQ: The headquarters' operations reflect values of service excellence, efficiency, innovation in hospitality, and global collaboration, aligned with both NH's legacy and Minor Hotels' vision.

Location:

NH Hotel Group, as part of Minor Hotels, supports a wide range of functions globally. This includes hotel operations, brand management for NH Hotels, NH Collection, and nhow, sales and marketing, revenue management, talent development, finance, procurement, and customer service. Its global presence ensures consistent quality and service standards across its hotels in approximately 30 countries throughout Europe, the Americas, and Africa.

Street Address:

Calle Santa Engracia 120, 7ª

City:

Madrid

State/Province:

Community of Madrid

Country:

Spain

Where Else Does NH Hotel Group Operate Around the World?

Berlin, Germany

Address: Friedrichstraße 131-132, 10117 Berlin, Germany (Example regional office)

To oversee and support the portfolio of NH hotels in Germany, ensuring operational excellence, driving regional business development, and adapting global strategies to the local market.

Milan, Italy

Address: Via C. Freguglia, 2, 20122 Milano MI, Italy (Example regional office)

To drive growth and maintain high standards of service across NH hotels in Italy, focusing on local market dynamics, customer preferences, and competitive landscape.

Buying Intent Signals for NH Hotel Group

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading NH Hotel Group? Meet the Executive Team

As of April 2025, NH Hotel Group' leadership includes:

Dillip Rajakarier - Chief Executive Officer, Minor Hotels & Group CEO, Minor International
Ramón Aragonés - Vice Chairman, Minor Hotels (Former CEO, NH Hotel Group)
Rufino Pérez - Chief Operations Officer & Global Transformation Leader, NH Hotel Group
Laia Lahoz - Chief Assets and Development Officer, NH Hotel Group
Fernando Vives - Chief Commercial Officer, NH Hotel Group
Gonzalo Aguilar - Chief Commercial Officer Europe & Americas, Minor Hotels

Who's Investing in NH Hotel Group?

NH Hotel Group has been backed by several prominent investors over the years, including:

Minor International PCL (MINT)

What Leadership Changes Has NH Hotel Group Seen Recently?

Hire1
Exits0

In early 2024, Minor Hotels announced a key commercial appointment impacting NH Hotel Group's strategy in Europe and the Americas. Other specific high-level executive changes for the NH Hotel Group brand entity itself have not been widely publicized in the last 12 months.

New Appointments:

Gonzalo Aguilar, Gonzalo Aguilar appointed as Chief Commercial Officer for Europe & Americas at Minor Hotels, a role that includes overseeing commercial strategy for NH Hotel Group properties in these key regions.

What Technology (Tech Stack) Is Used byNH Hotel Group?

Discover the tools NH Hotel Group uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

NH Hotel Group Email Formats and Examples

NH Hotel Group, as part of Minor Hotels, likely utilizes standardized email formats for its employees. While multiple patterns may exist across different regions and departments, a common format observed is based on the employee's first and last name for the @nh-hotels.com domain.

[firstname].[lastname]@nh-hotels.com

Format

jane.doe@nh-hotels.com

Example

75%

Success rate

What's the Latest News About NH Hotel Group?

Minor Hotels Press RoomMay 16, 2024

NH Collection Florence Palazzo Gaddi Reopens Its Doors After an Extensive Renovation

NH Collection Florence Palazzo Gaddi, a historic hotel in the heart of Florence, has reopened following a significant renovation project. The refurbishment has enhanced its luxurious accommodations and common areas, blending its rich history with contemporary elegance....more

Hospitality NETApril 10, 2024

Avani Hotels & Resorts Makes Brand Debut in The Netherlands With Avani Museum Quarter Amsterdam

Avani Hotels & Resorts makes its debut in The Netherlands with the opening of Avani Museum Quarter Amsterdam. The 163-room hotel, formerly NH Amsterdam Centre, is located in Amsterdam's vibrant cultural hub, connecting guests with the city's iconic museums and canals....more

Business TravellerMarch 5, 2024

NH Collection adds hotel in Helsinki

NH Hotel Group’s upscale NH Collection brand has made its debut in Finland with the opening of NH Collection Helsinki Grand Hansa. The hotel is housed within the city's former Seurahuone building and a newbuild extension....more

Hospitality NETJanuary 23, 2024

Minor Hotels Announces Gonzalo Aguilar as New Chief Commercial Officer Europe & Americas

Minor Hotels has appointed Gonzalo Aguilar as its new Chief Commercial Officer for Europe & the Americas. Aguilar will be responsible for leading the commercial strategy for all Minor Hotels brands in these regions, including NH Hotels, NH Collection, nhow, Tivoli, Anantara and Avani....more

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