Nextiva is a leading cloud communications company dedicated to empowering businesses with tools to streamline their communications and enhance customer relationships. Their platform integrates VoIP phone services, video conferencing, team collaboration tools, and customer relationship management (CRM) software. Nextiva focuses on simplifying business communication, boosting productivity, and delivering exceptional customer experiences through its 'Amazing Service®' philosophy, helping organizations connect better with their customers, teams, and partners.
The headquarters serves as Nextiva's nerve center, housing key departments such as executive leadership, corporate strategy, product development, engineering, global marketing, sales operations, and customer success management.
The Scottsdale campus features a modern, collaborative workspace designed to foster innovation. It includes open-plan office areas, state-of-the-art technology infrastructure, advanced R&D labs, training facilities, and employee amenities like cafes and wellness spaces, promoting a productive and engaging environment.
Nextiva cultivates a vibrant and employee-centric work culture rooted in its 'Amazing Service®' principle. It emphasizes collaboration, continuous learning, innovation, and a strong customer focus. The environment is supportive, encouraging professional growth and work-life balance.
The headquarters is paramount to Nextiva's global operations, driving its strategic initiatives, technological innovation, and commitment to delivering outstanding service. It acts as the primary hub for decision-making and coordination of its worldwide activities.
Nextiva operates globally, providing its cloud-based communication and collaboration platform to businesses in numerous countries. Key functions supported internationally include 24/7 customer support, sales operations, software engineering, and product development, distributed across its international offices (like those in Kyiv and Guadalajara) and a significant remote workforce. This global footprint ensures robust service delivery, localized support, and continuous innovation tailored to a diverse international customer base.
9451 E Via de Ventura
Scottsdale
AZ
USA
Address: Major R&D and engineering office in Kyiv, Ukraine. (Specific street address not always publicly detailed for all operational units).
Supports Nextiva's global product development roadmap and technological advancements, contributing significantly to the core platform features and future innovations.
Address: Corporativo Andares, Blvd. Puerta de Hierro 5153, Floor 5, Zapopan, Jalisco, 45116, Mexico.
Strengthens Nextiva's presence and service capabilities in the Latin American market while also augmenting its global customer support network, leveraging Guadalajara's status as a major business and technology center.
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As of April 2025, Nextiva' leadership includes:
Nextiva has been backed by several prominent investors over the years, including:
Nextiva has strategically bolstered its executive leadership over the past year with key appointments in product, growth, and revenue, underscoring its commitment to innovation and market expansion. No major executive departures have been publicly announced during this period.
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Nextiva commonly utilizes the email format of [first initial][last name]@nextiva.com (e.g., jdoe@nextiva.com for Jane Doe). While other formats might exist within the organization, this pattern is the most frequently observed for employee email addresses.
[first_initial][last]@nextiva.com
Format
jdoe@nextiva.com
Example
90%
Success rate
Nextiva Press Release • May 15, 2024
Nextiva announced its recognition as a Leader in multiple G2 Spring 2024 Grid® Reports, including for Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). This highlights strong customer satisfaction and significant market presence based on user reviews....more
Nextiva Press Release • May 8, 2024
Nextiva announced a strategic partnership with UnitedCloud, a Canadian telecom provider, to deliver Nextiva's comprehensive suite of communication and collaboration tools to businesses across Canada, significantly expanding its North American footprint and service offerings....more
UC Today • February 20, 2024
Nextiva has enhanced its contact center solution with new AI-powered capabilities. These include AI-driven call summaries, sentiment analysis, and intelligent routing, aimed at improving agent productivity and customer experience....more
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