What Does Newbook Do?

Total employees123
HeadquartersRobina
Founded2010

Newbook is a global, award-winning Property Management System (PMS) and hospitality platform designed to streamline operations for accommodation providers. Their comprehensive suite of tools assists hotels, holiday parks, resorts, and apartment complexes with bookings, guest management, channel management, revenue optimization, and operational efficiency. Newbook focuses on innovative cloud-based technology to help businesses enhance guest experiences and drive growth.

Where Is Newbook's Headquarters?

HQ Function

Serves as the primary center for product innovation, global operations management, customer support strategy, and corporate leadership for Newbook's suite of hospitality technology solutions.

Notable Features:

Modern, purpose-designed office space equipped with state-of-the-art technology to foster collaboration and innovation among its teams. Likely includes open-plan work areas, advanced meeting and training facilities, and employee amenities.

Work Culture:

Newbook cultivates a dynamic, innovative, and customer-focused work culture. It emphasizes teamwork, continuous learning, and a passion for technology within the hospitality sector, encouraging a supportive and growth-oriented environment.

HQ Significance:

The Robina headquarters is pivotal as it's the origin of Newbook's technological development and global strategy. Its location on the Gold Coast, a growing tech and tourism hub, provides strategic advantages for talent acquisition and industry connection.

Values Reflected in HQ: The headquarters reflects Newbook's core values of innovation, customer success, and global collaboration through its contemporary design, investment in technology infrastructure, and creation of a conducive environment for its team.

Location:

Newbook maintains a significant global presence with dedicated offices in Australia (Global HQ), the United States (Denver), and the United Kingdom (London). Leveraging its cloud-based Property Management System, Newbook serves a diverse international clientele of accommodation providers. The company ensures worldwide operational capability through 24/7 customer support, localized service delivery, and solutions adaptable to various international market requirements. Key functions supported globally include sales and business development, customer onboarding and success, ongoing technical support, and product development that incorporates global industry trends.

Street Address:

Ground Floor, 300 Boomerang Road

City:

Robina

State/Province:

QLD

Country:

Australia

Where Else Does Newbook Operate Around the World?

Denver, Colorado, USA

Address: 700 17th St, Suite 950, Denver CO 80202

To establish a strong operational presence in the significant North American hospitality industry, providing localized support, tailored services, and driving market penetration in the region.

Hampton Hill, London, UK

Address: Central House, 124 High Street, Hampton Hill TW12 1NS

To effectively cater to the European hospitality market, offering specialized solutions and local support while expanding Newbook's brand presence and client base across the UK and continental Europe.

Buying Intent Signals for Newbook

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Newbook? Meet the Executive Team

As of April 2025, Newbook' leadership includes:

Brad Illich - Founder & CEO
Chris Petty - Chief Operating Officer
Shaun Cornelius - Chief Technology Officer
Samantha Griffiths - Chief Marketing Officer
Adam Geneave - Chief Revenue Officer

Who's Investing in Newbook?

Newbook has been backed by several prominent investors over the years, including:

Privately Held/Primarily Bootstrapped

What Leadership Changes Has Newbook Seen Recently?

Hire1
Exits0

Over the past year, Newbook has strategically enhanced its executive leadership, highlighted by the appointment of a new Chief Revenue Officer to accelerate global growth. No major C-suite departures have been publicly reported during this period.

New Appointments:

Adam Geneave, Adam Geneave joined Newbook as Chief Revenue Officer to spearhead the company's global sales efforts and revenue growth initiatives, leveraging his significant industry expertise.

What Technology (Tech Stack) Is Used byNewbook?

Discover the tools Newbook uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Newbook Email Formats and Examples

Newbook typically uses professional email address formats, commonly incorporating employee names. The most prevalent pattern appears to be a combination of the employee's first name and last name, or just their first name, followed by the company domain.

[first].[last]@newbook.cloud or [first]@newbook.cloud

Format

jane.doe@newbook.cloud or jane@newbook.cloud

Example

75%

Success rate

What's the Latest News About Newbook?

hoteliermagazine.comMarch 7, 2024

Newbook Unveils AI-Powered 'Nicky AI' to Revolutionize Guest Communication

Newbook has launched Nicky AI, an advanced artificial intelligence tool integrated into its platform. This innovation aims to enhance guest communication by automating responses, personalizing interactions, and streamlining service for accommodation providers....more

Newbook Official BlogJanuary 24, 2024

Newbook Named Winter 2024 Market Leader in Hotel Management Software by FeaturedCustomers

Newbook was recognized as a Market Leader in the Winter 2024 Hotel Management Software Customer Success Report by FeaturedCustomers. This award is based on authenticated customer reviews and reflects high satisfaction with Newbook's solutions....more

Hospitality NetSeptember 20, 2023

Newbook Appoints Adam Geneave as Chief Revenue Officer

Newbook announced the strategic appointment of Adam Geneave as its new Chief Revenue Officer (CRO). Geneave is tasked with leading the company's global expansion efforts and accelerating revenue growth in key markets....more

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