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Newbook is a global, award-winning Property Management System (PMS) and hospitality platform designed to streamline operations for accommodation providers. Their comprehensive suite of tools assists hotels, holiday parks, resorts, and apartment complexes with bookings, guest management, channel management, revenue optimization, and operational efficiency. Newbook focuses on innovative cloud-based technology to help businesses enhance guest experiences and drive growth.
Serves as the primary center for product innovation, global operations management, customer support strategy, and corporate leadership for Newbook's suite of hospitality technology solutions.
Modern, purpose-designed office space equipped with state-of-the-art technology to foster collaboration and innovation among its teams. Likely includes open-plan work areas, advanced meeting and training facilities, and employee amenities.
Newbook cultivates a dynamic, innovative, and customer-focused work culture. It emphasizes teamwork, continuous learning, and a passion for technology within the hospitality sector, encouraging a supportive and growth-oriented environment.
The Robina headquarters is pivotal as it's the origin of Newbook's technological development and global strategy. Its location on the Gold Coast, a growing tech and tourism hub, provides strategic advantages for talent acquisition and industry connection.
Newbook maintains a significant global presence with dedicated offices in Australia (Global HQ), the United States (Denver), and the United Kingdom (London). Leveraging its cloud-based Property Management System, Newbook serves a diverse international clientele of accommodation providers. The company ensures worldwide operational capability through 24/7 customer support, localized service delivery, and solutions adaptable to various international market requirements. Key functions supported globally include sales and business development, customer onboarding and success, ongoing technical support, and product development that incorporates global industry trends.
Ground Floor, 300 Boomerang Road
Robina
QLD
Australia
Address: 700 17th St, Suite 950, Denver CO 80202
To establish a strong operational presence in the significant North American hospitality industry, providing localized support, tailored services, and driving market penetration in the region.
Address: Central House, 124 High Street, Hampton Hill TW12 1NS
To effectively cater to the European hospitality market, offering specialized solutions and local support while expanding Newbook's brand presence and client base across the UK and continental Europe.
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As of April 2025, Newbook' leadership includes:
Newbook has been backed by several prominent investors over the years, including:
Over the past year, Newbook has strategically enhanced its executive leadership, highlighted by the appointment of a new Chief Revenue Officer to accelerate global growth. No major C-suite departures have been publicly reported during this period.
Discover the tools Newbook uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Newbook typically uses professional email address formats, commonly incorporating employee names. The most prevalent pattern appears to be a combination of the employee's first name and last name, or just their first name, followed by the company domain.
[first].[last]@newbook.cloud or [first]@newbook.cloud
Format
jane.doe@newbook.cloud or jane@newbook.cloud
Example
75%
Success rate
hoteliermagazine.com • March 7, 2024
Newbook has launched Nicky AI, an advanced artificial intelligence tool integrated into its platform. This innovation aims to enhance guest communication by automating responses, personalizing interactions, and streamlining service for accommodation providers....more
Newbook Official Blog • January 24, 2024
Newbook was recognized as a Market Leader in the Winter 2024 Hotel Management Software Customer Success Report by FeaturedCustomers. This award is based on authenticated customer reviews and reflects high satisfaction with Newbook's solutions....more
Hospitality Net • September 20, 2023
Newbook announced the strategic appointment of Adam Geneave as its new Chief Revenue Officer (CRO). Geneave is tasked with leading the company's global expansion efforts and accelerating revenue growth in key markets....more
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