What Does New Relic Do?

Total employees2847
HeadquartersSan Francisco
Founded2008

New Relic, Inc. is a software company that provides a comprehensive observability platform. It helps engineers and developers visualize, analyze, and troubleshoot their entire software stack, from infrastructure and applications to browser and mobile. The platform enables users to monitor performance, identify issues, and optimize their digital services to deliver better customer experiences and drive business outcomes. In November 2023, New Relic was acquired by Francisco Partners and TPG, transitioning it into a private company.

Where Is New Relic's Headquarters?

HQ Function

The San Francisco headquarters serves as the primary center for New Relic's executive leadership, core engineering, product development, marketing, sales strategy, and corporate operations.

Notable Features:

The office features modern design elements, collaborative workspaces, and amenities tailored to foster innovation and employee well-being, typical of leading tech companies in the Bay Area.

Work Culture:

New Relic's work culture is often described as innovative, customer-focused, and data-driven. It emphasizes collaboration, continuous learning, and a commitment to technical excellence, encouraging employees (Relics) to be bold and accountable.

HQ Significance:

Its San Francisco headquarters is strategically vital due to its location within a dense technology ecosystem, providing access to top talent, industry partnerships, and proximity to many customers and tech innovators.

Values Reflected in HQ: The headquarters' environment and design aim to embody New Relic's core values, such as being 'Bold', 'Accountable', 'Authentic', 'Connected', and 'Passionate', by fostering an open, collaborative, and dynamic atmosphere.

Location:

New Relic maintains a worldwide presence with offices and remote teams across North America, Europe, and Asia-Pacific. These global operations support key functions including engineering, product development, sales, marketing, customer success, technical support, and regional business administration, ensuring comprehensive service for its international customer base.

Street Address:

188 Spear Street, Suite 1200

City:

San Francisco

State/Province:

CA

Country:

USA

Where Else Does New Relic Operate Around the World?

Dublin, Ireland

Address: Ground Floor, Block C, Iveagh Court, Harcourt Road, Dublin 2, Ireland

This office is key to New Relic's expansion in the EMEA market, offering localized services, driving regional sales initiatives, and tapping into the European tech talent pool for product innovation and support.

Portland, Oregon, USA

Address: 111 SW 5th Ave, Suite 2500, Portland, OR 97204, USA

This location leverages Portland's growing tech scene and talent pool, focusing on engineering excellence and contributing to New Relic's global product strategy.

Buying Intent Signals for New Relic

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading New Relic? Meet the Executive Team

As of April 2025, New Relic' leadership includes:

Bill Staples - Chief Executive Officer
David Barter - Chief Financial Officer
Denis Kelly - Chief Product Officer
Kris Shrestha - Chief Customer Officer
Manav Khurana - Chief Growth Officer & GM, Observability
Tracy Williams - Chief People Officer

Who's Investing in New Relic?

New Relic has been backed by several prominent investors over the years, including:

Francisco Partners
TPG Inc.

What Leadership Changes Has New Relic Seen Recently?

Hire1
Exits1

Over the past year, New Relic appointed Kris Shrestha as Chief Customer Officer in January 2024, succeeding Ashan Willy who departed in December 2023. These changes followed the company's acquisition by Francisco Partners and TPG in November 2023. The existing core leadership team, including CEO Bill Staples, has largely remained to steer the company in its new phase as a private entity.

Departures

Ashan Willy, Ashan Willy departed from his role as Chief Customer Officer.

New Appointments:

Kris Shrestha, Kris Shrestha was appointed as the new Chief Customer Officer, bringing extensive experience in customer advocacy and enterprise software.

What Technology (Tech Stack) Is Used byNew Relic?

Discover the tools New Relic uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

New Relic Email Formats and Examples

New Relic, Inc. commonly uses the email format combining the first initial and last name. While other formats may exist, `[first_initial][last]@newrelic.com` is the most prevalent pattern for employee email addresses. For example, an employee named Jane Doe would likely have the email address jdoe@newrelic.com.

[first_initial][last]@newrelic.com

Format

jdoe@newrelic.com

Example

85%

Success rate

What's the Latest News About New Relic?

Business WireMay 21, 2024

New Relic Unveils Industry’s First GenAI Observability Solution with Interactive Data Visualization and Deeper AI Insights

New Relic announced the general availability of New Relic AI monitoring, an advanced APM solution for AI-powered applications. This solution provides comprehensive insights into the AI application stack, enabling users to troubleshoot, optimize performance, and manage costs associated with their Generative AI applications. Key features include AI response tracing, model comparison, and GPU utilization monitoring....more

New Relic Press ReleaseNovember 8, 2023

New Relic Completes Acquisition by Francisco Partners and TPG

New Relic announced the completion of its acquisition by leading private equity firms Francisco Partners and TPG in an all-cash transaction valued at approximately $6.5 billion. Following the completion, New Relic became a privately held company, and its common stock ceased trading on the New York Stock Exchange....more

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