HQ Function

Serves as the primary administrative and customer service center for New Braunfels Utilities, managing operations, billing, strategic planning, and community relations.

Notable Features:

Centrally located in the historic Main Plaza of New Braunfels, offering convenient access for customers. The building itself is a key touchpoint for community interaction and utility services.

Work Culture:

As a municipally-owned utility, the work culture likely emphasizes public service, operational excellence, safety, sustainability, and a strong connection to the local community. Employees are often residents themselves, fostering a culture of accountability and dedication.

HQ Significance:

The headquarters is the nerve center for NBU, vital for coordinating the delivery of essential services, managing infrastructure projects, and engaging with the citizens it serves.

Values Reflected in HQ: Accessibility, community focus, reliability, and customer service are reflected in its central location and the functions performed at the headquarters.

Location:

New Braunfels Utilities is a local utility provider focused exclusively on serving the city of New Braunfels, Texas, and its immediate surrounding areas. It does not have a state-wide, national, or global presence in terms of offices or service provision beyond its designated Central Texas service territory.

Street Address:

263 E. Main Plaza

City:

New Braunfels

State/Province:

Texas

Country:

USA