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Netcracker Technology's Overview

Total employees8999
HeadquartersWaltham
Founded1993

Netcracker Technology, a wholly-owned subsidiary of NEC Corporation, is a global leader in providing mission-critical BSS (Business Support Systems), OSS (Operations Support Systems), and cloud-native solutions to communications service providers (CSPs) and large enterprises. With a focus on digital transformation, 5G monetization, and operational excellence, Netcracker empowers its clients to innovate, automate, and optimize their businesses in a rapidly evolving digital landscape. Their comprehensive portfolio includes solutions for digital customer engagement, revenue management, service orchestration, network virtualization, and AI-driven analytics.

Where is Netcracker Technology's Headquarters?

HQ Function

Serves as the central hub for global operations, corporate strategy, research and development, and executive leadership for Netcracker's worldwide business.

Notable Features:

Modern office facilities designed for a technology workforce, likely featuring collaborative workspaces, advanced IT infrastructure, and amenities typical of a leading tech company campus. Located within a landscaped technology park setting.

Work Culture:

Characterized by a fast-paced, innovative, and customer-centric environment. Employees often engage in cutting-edge technology projects, with a focus on collaboration, continuous learning, and delivering complex solutions for the telecom industry.

HQ Significance:

The Waltham headquarters is pivotal for driving Netcracker's global product strategy, managing international operations, and spearheading innovations in BSS/OSS and cloud technologies for the telecommunications sector.

Values Reflected in HQ: The headquarters likely reflects Netcracker's core values such as innovation, technological leadership, customer success, and global teamwork through its design and operational focus.

Location:

Netcracker Technology maintains a significant global presence, with offices and delivery centers strategically located across the Americas, Europe, the Middle East, Africa, and Asia-Pacific. This worldwide network supports a diverse range of functions including sales and marketing, research and development, product management, software engineering, project delivery, and 24/7 customer support. This global operational model enables Netcracker to effectively serve its international clientele of communication service providers and enterprises, offering localized expertise and comprehensive support for their digital transformation initiatives.

Street Address:

95 Sawyer Road

City:

Waltham

State/Province:

MA

Country:

USA

Netcracker Technology's Global Presence

London, United Kingdom

Address: One Kingdom Street, Paddington Central, London, W2 6BD, United Kingdom

To serve and expand Netcracker's presence in the European, Middle Eastern, and African markets, providing localized support and solutions.

Bangalore, India

Address: Divyasree Technopolis, Survey No. 123 & 132, Off HAL Airport Road, Yamalur Post, Bengaluru – 560037, Karnataka, India

Leverages India's strong tech talent pool for core product development, innovation, and to provide scalable, cost-effective delivery and support for global clients.

Dubai, United Arab Emirates

Address: Office 206, Building 3, Dubai Internet City, Dubai, UAE

To cater to the rapidly growing telecom market in the MEA region, addressing specific regional needs and driving digital enablement projects.

São Paulo, Brazil

Address: Av. das Nações Unidas, 14.401 - Torre Jequitibá - 14º Andar, São Paulo - SP, 04794-000, Brazil

To support digital transformation initiatives and market expansion for Netcracker's customers in the burgeoning Latin American telecommunications sector.

Buying Intent Signals for Netcracker Technology

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Netcracker Technology

As of April 2025, Netcracker Technology' leadership includes:

Andrew Feinberg - Chief Executive Officer
Sylvain Seignour - President
Bob Titus - Chief Technology Officer
Patrick Kelly - Chief Commercial Officer
Frank DeTraglia - Chief Customer Officer
Rohit Malhotra - Head of Business and Strategy, NEC ES & Netcracker

Investors of Netcracker Technology

Netcracker Technology has been backed by several prominent investors over the years, including:

NEC Corporation (Parent Company)

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits0

Netcracker Technology strengthened its leadership team over the past 12-14 months with key appointments, notably in technology and commercial roles, to drive its strategic initiatives. No major high-level executive departures were publicly announced during this period (May 2023 - May 2024).

New Appointments:

Patrick Kelly, Patrick Kelly was appointed as Chief Commercial Officer to lead global sales, commercial strategy, and partner ecosystem.
Bob Titus, Bob Titus was appointed as Chief Technology Officer, responsible for Netcracker's technology vision, strategy, architecture, and roadmap.

Technology (Tech Stack) used by Netcracker Technology

Discover the tools Netcracker Technology uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Netcracker Technology Email Formats and Examples

Netcracker Technology primarily utilizes the [first].[last]@netcracker.com email format (e.g., jane.doe@netcracker.com). This is the most common and reliable format. Another less common, but possible format, is [first_initial][last]@netcracker.com (e.g., jdoe@netcracker.com).

[first].[last]@netcracker.com

Format

jane.doe@netcracker.com

Example

95%

Success rate

News and media

Netcracker Technology Press ReleaseMay 14, 2024

Netcracker Technology and TPG Telecom Extend Partnership to Support Enterprise and Government Business

Netcracker Technology announced that TPG Telecom, one of Australia’s largest telecommunications companies, will extend its partnership with Netcracker to utilize its BSS solutions for supporting TPG Telecom's enterprise and government customers. This extension aims to enhance service delivery and customer experience....more

Netcracker Technology Press ReleaseApril 23, 2024

Netcracker Technology Digital Platform to Drive Digital Transformation for Uzbektelecom

Uzbektelecom, the national telecom operator of Uzbekistan, has selected Netcracker's Digital Platform to modernize its IT landscape and drive digital transformation. The platform will help Uzbektelecom to improve customer experience, automate processes, and launch new digital services more quickly....more

Netcracker Technology Press ReleaseFebruary 20, 2024

Netcracker Technology Extends Strategic Partnership with Videotron to Support Business Growth and Modernization

Netcracker Technology announced an extension of its long-standing strategic partnership with Videotron, a leading Canadian telecommunications and entertainment provider. Videotron will leverage Netcracker's solutions to support its ongoing business growth, enhance operational efficiency, and modernize its services....more

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