Netcracker Technology, a wholly-owned subsidiary of NEC Corporation, is a global leader in providing mission-critical BSS (Business Support Systems), OSS (Operations Support Systems), and cloud-native solutions to communications service providers (CSPs) and large enterprises. With a focus on digital transformation, 5G monetization, and operational excellence, Netcracker empowers its clients to innovate, automate, and optimize their businesses in a rapidly evolving digital landscape. Their comprehensive portfolio includes solutions for digital customer engagement, revenue management, service orchestration, network virtualization, and AI-driven analytics.
Serves as the central hub for global operations, corporate strategy, research and development, and executive leadership for Netcracker's worldwide business.
Modern office facilities designed for a technology workforce, likely featuring collaborative workspaces, advanced IT infrastructure, and amenities typical of a leading tech company campus. Located within a landscaped technology park setting.
Characterized by a fast-paced, innovative, and customer-centric environment. Employees often engage in cutting-edge technology projects, with a focus on collaboration, continuous learning, and delivering complex solutions for the telecom industry.
The Waltham headquarters is pivotal for driving Netcracker's global product strategy, managing international operations, and spearheading innovations in BSS/OSS and cloud technologies for the telecommunications sector.
Netcracker Technology maintains a significant global presence, with offices and delivery centers strategically located across the Americas, Europe, the Middle East, Africa, and Asia-Pacific. This worldwide network supports a diverse range of functions including sales and marketing, research and development, product management, software engineering, project delivery, and 24/7 customer support. This global operational model enables Netcracker to effectively serve its international clientele of communication service providers and enterprises, offering localized expertise and comprehensive support for their digital transformation initiatives.
95 Sawyer Road
Waltham
MA
USA
Address: One Kingdom Street, Paddington Central, London, W2 6BD, United Kingdom
To serve and expand Netcracker's presence in the European, Middle Eastern, and African markets, providing localized support and solutions.
Address: Divyasree Technopolis, Survey No. 123 & 132, Off HAL Airport Road, Yamalur Post, Bengaluru – 560037, Karnataka, India
Leverages India's strong tech talent pool for core product development, innovation, and to provide scalable, cost-effective delivery and support for global clients.
Address: Office 206, Building 3, Dubai Internet City, Dubai, UAE
To cater to the rapidly growing telecom market in the MEA region, addressing specific regional needs and driving digital enablement projects.
Address: Av. das Nações Unidas, 14.401 - Torre Jequitibá - 14º Andar, São Paulo - SP, 04794-000, Brazil
To support digital transformation initiatives and market expansion for Netcracker's customers in the burgeoning Latin American telecommunications sector.
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As of April 2025, Netcracker Technology' leadership includes:
Netcracker Technology has been backed by several prominent investors over the years, including:
Netcracker Technology strengthened its leadership team over the past 12-14 months with key appointments, notably in technology and commercial roles, to drive its strategic initiatives. No major high-level executive departures were publicly announced during this period (May 2023 - May 2024).
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Netcracker Technology primarily utilizes the [first].[last]@netcracker.com email format (e.g., jane.doe@netcracker.com). This is the most common and reliable format. Another less common, but possible format, is [first_initial][last]@netcracker.com (e.g., jdoe@netcracker.com).
[first].[last]@netcracker.com
Format
jane.doe@netcracker.com
Example
95%
Success rate
Netcracker Technology Press Release • May 14, 2024
Netcracker Technology announced that TPG Telecom, one of Australia’s largest telecommunications companies, will extend its partnership with Netcracker to utilize its BSS solutions for supporting TPG Telecom's enterprise and government customers. This extension aims to enhance service delivery and customer experience....more
Netcracker Technology Press Release • April 23, 2024
Uzbektelecom, the national telecom operator of Uzbekistan, has selected Netcracker's Digital Platform to modernize its IT landscape and drive digital transformation. The platform will help Uzbektelecom to improve customer experience, automate processes, and launch new digital services more quickly....more
Netcracker Technology Press Release • February 20, 2024
Netcracker Technology announced an extension of its long-standing strategic partnership with Videotron, a leading Canadian telecommunications and entertainment provider. Videotron will leverage Netcracker's solutions to support its ongoing business growth, enhance operational efficiency, and modernize its services....more
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