NET-A-PORTER
NET-A-PORTER's Overview
Net-a-Porter is a world-renowned online luxury fashion retailer, founded in June 2000 by Natalie Massenet in London. It has redefined luxury shopping for the digital age, offering a curated selection of clothing, shoes, bags, accessories, and beauty products from over 800 of the world's most coveted designer brands such as Gucci, Prada, Saint Laurent, Chloe, and Stella McCartney. Known for its high-end editorial content, impeccable customer service (including personal shopping teams), and signature black delivery boxes, Net-a-Porter ships to more than 170 countries. It is part of the Yoox Net-a-Porter Group (YNAP), which is owned by Richemont.
Where is NET-A-PORTER's Headquarters?
HQ Function
Serves as the global operational hub, managing key functions including buying, merchandising, editorial content creation (for its online magazine PORTER), marketing, technology, and customer care strategy.
Notable Features:
Modern, expansive office spaces located within Westfield London, one of Europe's largest urban shopping centers. The offices are designed to be agile and collaborative, featuring advanced studios for photography and video production integral to its e-commerce platform.
Work Culture:
A dynamic, fast-paced, and fashion-forward environment. The culture emphasizes innovation in e-commerce, creativity, strong customer focus, and a passion for luxury. Collaboration across diverse, international teams is common.
HQ Significance:
The London HQ is pivotal for Net-a-Porter's global brand identity, strategic decision-making, and maintaining its leadership in the luxury e-tail space. Its location in a major fashion capital allows direct access to design talent and industry trends.
Values Reflected in HQ: The headquarters reflect values of sophistication, innovation, efficiency, and a commitment to high-quality presentation and customer experience, aligning with its luxury brand positioning.
Location:
Net-a-Porter operates on a global scale, shipping to over 170 countries. Its global presence is supported by strategically located offices and distribution centers. Key functions supported globally include: localized e-commerce platforms with multi-lingual support, international marketing and PR campaigns, global customer care, personal shopping services accessible worldwide, and sophisticated international logistics and fulfillment operations. Regional teams ensure that the product assortment, content, and service are tailored to local market tastes and preferences, particularly in key regions like North America, Europe, Asia-Pacific, and the Middle East.
Street Address:
1 The Village Offices, Westfield London, Ariel Way
City:
London
State/Province:
N/A
Country:
United Kingdom
NET-A-PORTER's Global Presence
New York, USA
Address: Specific street address not publicly detailed, but typically in a central Manhattan location (e.g., Financial District or Midtown).
To cater to the significant US customer base, manage relationships with American designers and brands, and drive growth in the Americas.
Hong Kong, SAR China
Address: Specific street address not publicly detailed, often in a major commercial district like Central or Quarry Bay.
To expand Net-a-Porter's presence and tailor its offerings to the diverse and rapidly growing luxury markets across Asia-Pacific.
Dubai, UAE
Address: Specific street address not publicly detailed, likely within a prominent business or design district.
To serve the high-net-worth individuals and luxury consumers in the Middle East, adapting services and products to local preferences and cultural nuances.
Bologna, Italy
Address: Via Nannetti, 1, 40069 Zola Predosa, Bologna (Yoox Net-a-Porter Group Tech Hub)
Provides critical technological backbone and operational excellence for the entire YNAP group, including Net-a-Porter, leveraging Yoox's historical strength in e-commerce technology.
Buying Intent Signals for NET-A-PORTER
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of NET-A-PORTER
As of April 2025, NET-A-PORTER' leadership includes:
Investors of NET-A-PORTER
NET-A-PORTER has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
The Yoox Net-a-Porter Group (YNAP), parent of Net-a-Porter, experienced significant leadership transitions in the past 12-18 months. This includes the departure of CEO Geoffroy Lefebvre and subsequently interim CEO Alison Loehnis. These changes occurred amidst strategic re-evaluations by Richemont, particularly after a planned sale of a majority stake in YNAP to Farfetch collapsed in early 2024. Richemont is now focused on a new path for YNAP.
Departures
Technology (Tech Stack) used by NET-A-PORTER
Discover the tools NET-A-PORTER uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
NET-A-PORTER Email Formats and Examples
Net-a-Porter, as part of Yoox Net-a-Porter Group, generally utilizes standard corporate email formats for its employees. The most common format is likely 'first.last@net-a-porter.com'. Variations might exist for different departments or regions.
first.last@net-a-porter.com
Format
jane.doe@net-a-porter.com
Example
80%
Success rate
News and media
Reuters • February 1, 2024
Richemont takes 2.7 bln euro hit as Farfetch-YNAP deal collapses
Richemont announced it would take a 2.7 billion euro ($2.93 billion) write-down on the value of Yoox Net-A-Porter (YNAP) after the planned sale of the online luxury retailer to Farfetch fell through. Richemont is now exploring other options for YNAP....more
Business of Fashion • October 27, 2023
Alison Loehnis to Exit Yoox Net-a-Porter
Alison Loehnis, interim chief executive of Yoox Net-a-Porter and president of Net-a-Porter, Mr Porter and The Outnet, is stepping down from the Richemont-owned online luxury group after 16 years....more
Vogue Business • March 18, 2024
Net-a-Porter launches Korean Collective to tap K-wave demand
Net-a-Porter is launching a 'Korean Collective' initiative, spotlighting emerging South Korean designers to cater to the growing global demand for K-fashion. This initiative aims to introduce new talent to its international customer base....more
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