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Quadient, formerly known as Neopost, is a global company dedicated to helping businesses create powerful customer connections. They achieve this through a portfolio of solutions focused on three key areas: Customer Experience Management (CXM) for personalized digital communications, Business Process Automation (BPA) for streamlining document and financial workflows, and Mail-Related Solutions (MRS) including intelligent shipping systems and automated parcel locker solutions. Quadient empowers organizations to deliver exceptional experiences, foster customer loyalty, and drive growth by transforming how they communicate and operate.
Serves as the central hub for Quadient's global operations, housing key corporate functions including executive leadership, strategy development, finance, marketing, and R&D for certain solutions.
Modern office facility named 'Le Kinetik', designed to promote collaboration, innovation, and employee well-being, reflecting Quadient's forward-thinking approach.
Quadient fosters a work culture centered around its 'EPIC' values: Empowerment, Passion, Inspiration, and Community. The HQ environment encourages customer-centricity, innovation, and agile ways of working to drive impactful solutions.
The Colombes headquarters is pivotal for orchestrating Quadient's worldwide strategy and operations, serving as the nerve center for its diverse portfolio of intelligent automation solutions and customer communication technologies.
Quadient operates globally, supporting customers in numerous countries across North America, Europe, and Asia-Pacific. Its functions supported globally include sales, customer support, research and development for software and hardware, manufacturing (for mail-related hardware and parcel lockers), and professional services for its diverse portfolio of customer communication management, business process automation, and mail and parcel solutions.
Le Kinetik, 420 Rue d’Estienne d’Orves
Colombes
Hauts-de-Seine
France
Address: 478 Wheelers Farms Rd, Milford, CT 06461, USA
Key center for addressing the needs of customers in the United States and Canada, providing localized support and market-specific solutions for intelligent communication automation, mail solutions, and parcel lockers.
Address: Queen Elizabeth Olympic Park, Plexal, London, E20 3BS, UK
Drives Quadient's growth in the UK market, a significant region for e-commerce and digital transformation, offering tailored customer communication and parcel management solutions.
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As of April 2025, Quadient' leadership includes:
Quadient has been backed by several prominent investors over the years, including:
In the past year, Quadient saw a key transition in its IT leadership, with the departure of its Chief Information Officer and the appointment of an interim CIO. This change reflects the company's ongoing evolution and focus on robust IT infrastructure.
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Quadient commonly uses an email format combining the first initial and the full last name. While other formats might exist within the organization, this is the most frequently observed pattern for external communications.
f.last@quadient.com (e.g., j.doe@quadient.com) and occasionally first.last@quadient.com
Format
g.godet@quadient.com
Example
85%
Success rate
GlobeNewswire • May 28, 2024
Quadient announced its Q1 2024 financial results, reporting total revenue of €269 million, marking a +3.1% organic growth compared to the previous year. This performance was primarily driven by strong results in its global Parcel Locker Solutions (PLS) operations and sustained growth in its Software as a Service (SaaS) offerings. The company highlighted the resilience of its SaaS activities and the continued expansion of its intelligent parcel locker network....more
Quadient News • March 19, 2024
Quadient released its full-year 2023 financial results, showcasing strong organic growth of 3.0% and an increase in current operating margin. The company emphasized the success of its 'Back to Growth' strategy, particularly in its Digital Experience (CXM) and Intelligent Parcel Locker Solutions segments, while maintaining resilience in its Mail-Related Solutions....more
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