What Does Nelnet Campus Commerce Do?

Total employees377
HeadquartersLincoln
FoundedN/A

Nelnet Campus Commerce, a division of Nelnet, Inc. (NYSE: NNI), specializes in delivering sophisticated payment technology and commerce solutions for higher education institutions across the United States. Their comprehensive suite of products aims to simplify administrative processes related to financial transactions and improve the payment experience for students, parents, and campus staff. Key offerings include secure payment processing, tuition management and payment plans, eBilling and eRefunds, online storefronts (eStores), and integrated cashiering systems. These solutions are PCI DSS Level 1 validated and designed to integrate seamlessly with major campus Enterprise Resource Planning (ERP) systems, serving over 1,300 campuses.

Where Is Nelnet Campus Commerce's Headquarters?

HQ Function

Serves as the primary administrative, strategic, and operational center for Nelnet, Inc., providing direction, support, and shared services for all its divisions, including Nelnet Campus Commerce. Functions include executive leadership, finance, technology, and corporate strategy.

Notable Features:

Nelnet's headquarters in Lincoln are part of modern office complexes designed to foster collaboration and innovation. The company has also invested in redeveloping areas like Lincoln's Telegraph District, incorporating contemporary office spaces. While not a single iconic building, their presence is significant in downtown Lincoln.

Work Culture:

Nelnet promotes a work culture centered on customer service, innovation, and teamwork. Employees often describe a supportive environment with opportunities for professional development and a focus on community involvement. The company strives for a positive work-life balance for its associates.

HQ Significance:

The Lincoln headquarters is pivotal as it directs a major financial services and technology company deeply embedded in the U.S. education sector. Decisions and strategies developed here significantly impact Nelnet Campus Commerce's offerings and service to higher education institutions nationwide.

Values Reflected in HQ: The headquarters' environment and operations aim to embody Nelnet's core values: delivering superior customer experiences, pursuing innovation, acting with integrity, fostering open communication, and contributing positively to communities.

Location:

Nelnet Campus Commerce primarily focuses its services on higher education institutions within the United States. While its parent company, Nelnet, Inc., has some international activities (e.g., operations in Australia and Canada related to different business lines), the Campus Commerce division's specialized payment and commerce solutions are predominantly tailored to the regulatory and operational environment of the U.S. higher education system. Support and operations for these U.S.-based clients are managed through its domestic offices and remote workforce.

Street Address:

121 South 13th Street, Suite 100

City:

Lincoln

State/Province:

Nebraska

Country:

USA

Where Else Does Nelnet Campus Commerce Operate Around the World?

Centennial, Colorado/USA

Address: 7250 S. Havana Street, Suite 200, Centennial, CO 80112

Acts as a significant operational site, potentially focusing on client services for the western U.S. and contributing to the technological advancement of campus commerce products. It allows Nelnet to tap into diverse talent pools and maintain proximity to regional clients.

Roseville, California/USA

Address: [Specific street address for Roseville office not readily available, but Nelnet lists Roseville as an office location]

Enhances Nelnet's presence on the West Coast, facilitating closer engagement with educational institutions in the region and supporting the company's nationwide service delivery network for campus solutions.

Buying Intent Signals for Nelnet Campus Commerce

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Nelnet Campus Commerce? Meet the Executive Team

As of April 2025, Nelnet Campus Commerce' leadership includes:

Jackie Strohbehn - President, Nelnet Campus Commerce
Robbi Ruffin - Vice President of Product, Nelnet Campus Commerce
DeeAnn Wenger - President, Nelnet Business Services (oversees Nelnet Campus Commerce)

Who's Investing in Nelnet Campus Commerce?

Nelnet Campus Commerce has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
Dimensional Fund Advisors LP
State Street Global Advisors
Nelnet Co-Founders and related entities (e.g., Michael Dunlap, Stephen Butterfield - historically significant shareholders)

What Leadership Changes Has Nelnet Campus Commerce Seen Recently?

Hire1
Exits1

Specific executive team changes solely within the Nelnet Campus Commerce division in the last 12 months are not widely publicized. However, significant leadership transitions at the parent company, Nelnet, Inc., such as the retirement of the Chief Operating Officer and subsequent internal promotions, occurred and may indirectly influence its divisions.

Departures

Terry J. Heimes, Terry J. Heimes retired from his role as Chief Operating Officer of Nelnet, Inc., marking a significant leadership change at the parent company.

New Appointments:

Jim Kruger, Following a COO transition announcement, Jim Kruger was promoted to Chief Administrative Officer of Nelnet, Inc., taking on expanded duties.

What Technology (Tech Stack) Is Used byNelnet Campus Commerce?

Discover the tools Nelnet Campus Commerce uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Nelnet Campus Commerce Email Formats and Examples

Nelnet Campus Commerce employees, as part of Nelnet, Inc., generally use email addresses associated with the @nelnet.com domain. The most commonly observed format is [first_name].[last_name]@nelnet.com. Another possible, though less common, format is [first_initial][last_name]@nelnet.com.

[first_name].[last_name]@nelnet.com

Format

jane.doe@nelnet.com

Example

85%

Success rate

What's the Latest News About Nelnet Campus Commerce?

Nelnet Newsroom / Business WireApril 24, 2024

Nelnet and Google Cloud Partner to Drive Innovation in Education and Financial Services

Nelnet, Inc. announced a strategic partnership with Google Cloud to leverage advanced AI and data analytics capabilities. This collaboration aims to enhance customer experiences and develop innovative solutions across Nelnet's education and financial services portfolio, including potential benefits for Nelnet Campus Commerce offerings....more

Nelnet Newsroom / Business WireFebruary 13, 2024

Nelnet Acquires Leading Student Engagement Platform Presence

Nelnet completed the acquisition of Presence, a prominent student engagement and campus life software provider. This strategic move is set to expand Nelnet Business Services' offerings, complementing Nelnet Campus Commerce by providing higher education institutions with enhanced tools to foster student involvement and success....more

CampusAnswers (Nelnet Campus Commerce Blog)August 15, 2023

Nelnet Campus Commerce: Navigating the Future of Higher Ed Payments with Real-Time Payments

Nelnet Campus Commerce shared insights on the transformative potential of Real-Time Payments (RTP) in the higher education sector. The article discussed how RTP can streamline disbursements, improve cash flow for institutions, and offer a more immediate and satisfactory payment experience for students....more

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