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Nederlandse Spoorwegen (NS) is the principal passenger railway operator in the Netherlands. Wholly owned by the Dutch state, NS plays a vital role in national public transport, connecting cities and regions across the country. It focuses on providing safe, reliable, and sustainable train travel, managing a vast network of railway lines and stations. NS is also involved in station development, international train services (NS International), and continuous improvement of passenger experience through innovation and customer service.
Serves as the central hub for strategic decision-making, corporate management, operational planning, financial oversight, and administrative functions for the entire railway network.
The NS headquarters campus in Utrecht includes modern office buildings. Historically, the iconic 'De Inktpot' (Moreelsepark 1), the largest brick building in the Netherlands, also serves NS and is a prominent landmark associated with the company.
The work culture at NS headquarters emphasizes public service, collaboration, innovation in sustainable transport, and a focus on customer satisfaction. There's a strong sense of responsibility for national mobility.
Utrecht's central location as the Netherlands' primary railway junction makes it a logical and strategic choice for NS headquarters, enabling efficient management and oversight of national train services.
While Nederlandse Spoorwegen's primary operations are focused domestically within the Netherlands, it maintains an international presence through NS International, which operates and sells tickets for high-speed and conventional international train services connecting the Netherlands with Belgium, France, Germany, Switzerland, and the UK (e.g., Eurostar, ICE International, Intercity Brussels). NS also collaborates with other European railway operators on cross-border services and technical standards.
Laan van Puntenburg 100
Utrecht
Utrecht
Netherlands
Address: Soesterweg 242, 3812 BH Amersfoort
Provides essential training facilities and resources for NS employees across the country, supporting the operational readiness and professional development of the workforce.
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As of April 2025, Nederlandse Spoorwegen' leadership includes:
Nederlandse Spoorwegen has been backed by several prominent investors over the years, including:
NS has seen significant updates to its executive team in the past year, including the appointment of a new Director for Risk Management & Corporate Affairs and a new CHRO. There was also a departure of the Director of Stations, with responsibilities redistributed.
Discover the tools Nederlandse Spoorwegen uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Nederlandse Spoorwegen commonly uses the email format of [firstname].[lastname]@ns.nl for its employees. Variations might exist, but this is a widely observed pattern for corporate communications.
firstname.lastname@ns.nl
Format
jane.doe@ns.nl
Example
85%
Success rate
NS Newsroom • February 16, 2024
NS transported 16% more travelers in 2023 compared to 2022, totaling 1.1 million per day. However, financial results remain challenging due to increased costs and passenger numbers not yet at pre-COVID levels. Punctuality slightly decreased....more
NS Newsroom • April 25, 2024
NS has submitted its advisory request for the 2025 timetable to passenger organizations and regional authorities. Plans include more frequent trains on several routes and faster connections, aiming to improve service and accommodate growing passenger numbers....more
Treinreiziger.nl • May 1, 2024
NS CEO Wouter Koolmees emphasized the need for collaboration between NS, ProRail, and the Ministry of Infrastructure to improve train punctuality and overall performance, addressing recent criticisms and challenges....more
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