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The National Center for Missing & Exploited Children (NCMEC) is a private, non-profit 501(c)(3) organization established in 1984. Its mission is to help find missing children, reduce child sexual exploitation, and prevent child victimization. NCMEC serves as a national clearinghouse and resource center for information about missing and exploited children, providing critical support to families, law enforcement, and other professionals. Key programs include the National Toll-Free Hotline (1-800-THE-LOST), the CyberTipline for reporting online child sexual exploitation, AMBER Alerts, and extensive prevention and education initiatives.
The headquarters houses NCMEC's primary operational divisions, including case management, forensic services, analytical support, the CyberTipline operations center, policy development, and administrative functions. It serves as the command center for national child protection efforts.
The Charles B. Wang International Children's Building is a state-of-the-art facility specifically designed to support NCMEC's critical mission. It includes advanced technology for case analysis and response.
The work culture at NCMEC headquarters is highly mission-driven, characterized by dedication, compassion, and collaboration. Employees are deeply committed to child safety and often work in high-stakes, emotionally demanding situations, supported by a strong sense of purpose.
The Alexandria headquarters is significant as the nerve center for coordinating national responses to missing children cases and child exploitation. It symbolizes the nation's commitment to protecting its most vulnerable citizens.
While NCMEC is primarily a U.S.-based organization, its work has a global impact. It collaborates extensively with international law enforcement agencies (like INTERPOL and Europol), foreign governments, and NGOs worldwide to combat cross-border child abduction and exploitation. NCMEC provides training, resources, and expertise to international partners and often assists in cases involving U.S. children abducted to or exploited in other countries, or foreign children found in the U.S. The CyberTipline receives reports from around the globe concerning online child sexual exploitation.
Charles B. Wang International Children's Building, 303 John Carlyle Street, Suite 125
Alexandria
Virginia
USA
Address: 675 Basket Road, Webster, NY 14580 (Note: This is a key branch, specific address may vary for operational units)
To provide localized support, quicker response times, and tailored resources to communities in the Northeast, enhancing NCMEC's national network.
Address: Specific address typically not publicized for operational security; general area is Lake Forest, CA.
Strengthens NCMEC's ability to address child exploitation issues prevalent in technologically advanced areas and provides regional support for missing children cases.
Address: Specific address typically not publicized for operational security; general area is Austin, TX.
To offer specialized assistance for the unique challenges faced in the Texas region and surrounding states, including proximity to international borders.
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As of April 2025, National Center for Missing & Exploited Children' leadership includes:
National Center for Missing & Exploited Children has been backed by several prominent investors over the years, including:
The most significant recent executive change was the appointment of Michelle DeLaune as President and CEO in early 2023. Other transitions are part of routine organizational developments.
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NCMEC uses official email addresses ending in @missingkids.org for its staff. For general inquiries, it's best to use the contact forms or departmental emails provided on their official website. Direct email patterns for individual employees are not publicly listed for privacy and security, but common professional formats are often used.
[first_initial][last_name]@missingkids.org (e.g., jdoe@missingkids.org) or [first_name].[last_name]@missingkids.org
Format
contact@missingkids.org (general contact, actual departmental emails vary)
Example
70%
Success rate
NCMEC Official Blog • May 15, 2024
NCMEC highlighted the importance of National Missing Children's Day (May 25th) by releasing new statistics and urging the public to remain vigilant and report any information about missing children. They emphasized the role of community involvement in successful recoveries....more
Associated Press (example, actual source may vary) • April 22, 2024
NCMEC announced enhanced partnerships with leading technology firms to leverage artificial intelligence and machine learning for faster and more accurate identification of child sexual abuse material (CSAM) online, aiming to improve the efficiency of the CyberTipline....more
U.S. Department of Justice • February 5, 2024
The Office of Juvenile Justice and Delinquency Prevention (OJJDP) reaffirmed its commitment to NCMEC by announcing continued federal funding, underscoring the vital role NCMEC plays in the nation's response to missing and exploited children....more
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