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NBT Bank, N.A. is an independent community bank based in Norwich, New York. It offers a wide range of financial services to individuals, businesses, and municipalities, including personal banking (checking, savings, loans, mortgages), business banking (commercial lending, cash management), wealth management, and insurance services through its NBT-Insure subsidiary. With a strong focus on community involvement and customer service, NBT Bank has grown to operate a network of branches across several states in the northeastern United States. The bank prides itself on building long-term relationships and contributing to the economic vitality of the communities it serves.
Serves as the central administrative and operational hub for NBT Bank, overseeing strategic planning, corporate governance, risk management, and support for its branch network and various financial services.
The headquarters is located in a historic building in downtown Norwich, reflecting the bank's long-standing presence and commitment to the community. It often features classic architectural elements typical of established financial institutions.
NBT Bank promotes a community-focused and customer-centric work culture. Employees at the headquarters are part of a collaborative environment that values integrity, teamwork, and professional development.
The Norwich headquarters is significant as it represents the historical roots of the bank, founded in 1856, and its continued dedication to serving its home region while expanding its footprint.
NBT Bank primarily operates within the northeastern United States, serving communities across New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine, and Connecticut. It does not maintain a significant physical global presence with international branches but may offer services that support international transactions for its domestic customers, such as wire transfers or foreign currency exchange.
52 South Broad Street
Norwich
New York
USA
Address: 4 Winners Circle, Albany, NY 12205
To serve the diverse financial needs of individuals and businesses in New York's Capital District, supporting local economic growth and community development.
Address: One Portland Square, 7th Floor, Portland, ME 04101
To support NBT Bank's expansion in the New England market by catering to the commercial and private banking needs of the vibrant Portland business community and surrounding areas.
Address: 300 Main St, Burlington, VT 05401
To serve the financial needs of the Chittenden County community, supporting local residents and businesses with accessible banking services and contributing to Vermont's economic landscape.
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As of April 2025, NBT Bank' leadership includes:
NBT Bank has been backed by several prominent investors over the years, including:
NBT Bank has seen strategic executive appointments and transitions over the past year, including strengthening its digital and technology leadership and managing regional leadership changes.
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NBT Bank commonly uses a few standard email formats for its employees. The most prevalent formats typically involve the employee's first initial and last name, or first name and last name separated by a dot.
Most common: [first_initial][last_name]@nbtbank.com (e.g., jdoe@nbtbank.com). Also seen: [first_name].[last_name]@nbtbank.com (e.g., jane.doe@nbtbank.com)
Format
jdoe@nbtbank.com
Example
85%
Success rate
NBT Bancorp Inc. Investor Relations • April 22, 2024
NBT Bancorp Inc. announced its financial results for the first quarter of 2024, reporting net income of $31.6 million, or $0.73 per diluted common share. The results highlighted stable net interest income and growth in noninterest income....more
Elkins-Randolph County Chamber of Commerce • April 29, 2024
NBT Bank contributed $10,000 to the HomeOwnership Center, Inc. (HOC) in Elkins, WV, to support their mission of providing affordable housing solutions and financial education to the community....more
NBT Bancorp Inc. Investor Relations • February 20, 2024
The Board of Directors of NBT Bancorp Inc. declared a quarterly cash dividend of $0.32 per share, an increase of $0.02 per share or 6.7% from the previous quarter, payable March 15, 2024....more
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