What Does Navy Federal Credit Union Do?

Total employees23058
HeadquartersVienna
Founded1933

Navy Federal Credit Union is a member-owned, not-for-profit credit union exclusively serving the military, veterans, Department of Defense employees, and their families. Established in 1933, it has grown to become the world's largest credit union, offering a wide range of financial products and services, including savings and checking accounts, loans, mortgages, credit cards, and investment services. Their mission is to provide members with exceptional service and financial advantages, guided by the core values of service, integrity, and community.

Where Is Navy Federal Credit Union's Headquarters?

HQ Function

The headquarters in Vienna serves as the primary corporate office, housing executive leadership, strategic planning, administrative functions, and central operations management for its global activities.

Notable Features:

The Vienna campus is a large, modern complex known for its extensive employee amenities, including fitness centers, cafeterias, and green spaces. The architecture emphasizes a professional and welcoming environment.

Work Culture:

Navy Federal fosters a member-focused, service-oriented work culture. There's a strong emphasis on teamwork, integrity, and community involvement, often reflecting its military-affiliated membership base. Employees frequently report a supportive and mission-driven atmosphere.

HQ Significance:

The Vienna headquarters is strategically important for its proximity to Washington D.C., facilitating engagement with regulatory bodies and access to a diverse talent pool. It's the nerve center for decision-making that impacts millions of members worldwide.

Values Reflected in HQ: The headquarters' design and operations reflect Navy Federal's commitment to its members and employees, emphasizing stability, service excellence, and a supportive community environment.

Location:

Navy Federal Credit Union provides services to its members across the globe. While its physical branch presence is predominantly in the United States, it operates branches and ATMs near many U.S. military installations overseas in countries such as Germany, Italy, Spain, Japan, South Korea, and Bahrain. Additionally, robust online and mobile banking platforms, along with international call center support, ensure members can manage their finances from virtually anywhere in the world.

Street Address:

820 Follin Lane SE

City:

Vienna

State/Province:

Virginia

Country:

USA

Where Else Does Navy Federal Credit Union Operate Around the World?

Winchester, Virginia, USA

Address: 141 Security Dr, Winchester, VA 22602 (Example of one building, complex is larger)

Provides operational scalability and business continuity. Its location in Virginia allows for access to a skilled workforce and supports the credit union's expansive East Coast operations.

Pensacola, Florida, USA

Address: 5550 Heritage Oaks Dr, Pensacola, FL 32526 (Main campus address)

Serves as a key center for member interaction and operational support, particularly for the Southeastern U.S. Its presence leverages the local talent pool and strong military community ties.

Buying Intent Signals for Navy Federal Credit Union

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Navy Federal Credit Union? Meet the Executive Team

As of April 2025, Navy Federal Credit Union' leadership includes:

Mary McDuffie - President/CEO
Kara Cardona - Chief Operating Officer
Ahmad Pazornin - Chief Financial Officer
Jaime P. Grillo (Jaimeยอด) - Chief Information Officer
Holly Kortright - Chief Human Resources Officer
Tim Tracy - Chief Lending Officer

Who's Investing in Navy Federal Credit Union?

Navy Federal Credit Union has been backed by several prominent investors over the years, including:

Not Applicable - Navy Federal Credit Union is a member-owned, not-for-profit financial cooperative. Its 'investors' are its members, who benefit from its services and financial performance.

What Leadership Changes Has Navy Federal Credit Union Seen Recently?

Hire1
Exits1

The most notable executive transition in the last 12 months was the retirement of the Chief Operating Officer and the subsequent appointment of a new COO from within the organization, ensuring leadership continuity.

Departures

Dietrich Kuhlmann, Dietrich Kuhlmann retired as Chief Operating Officer after a distinguished career with Navy Federal.

New Appointments:

Kara Cardona, Kara Cardona, a long-time Navy Federal executive, was appointed as the new Chief Operating Officer.

What Technology (Tech Stack) Is Used byNavy Federal Credit Union?

Discover the tools Navy Federal Credit Union uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Navy Federal Credit Union Email Formats and Examples

Navy Federal Credit Union commonly uses a standardized email format for its employees. While specific internal structures can vary, a frequent pattern is [first initial][last name]@navyfederal.org or [first name]_[last name]@navyfederal.org.

[firstinitial][lastname]@navyfederal.org

Format

jsmith@navyfederal.org

Example

85%

Success rate

What's the Latest News About Navy Federal Credit Union?

Navy Federal Credit Union NewsroomMay 7, 2024

Navy Federal Credit Union news title: Navy Federal Announces 2024 ROTC All-American Scholarship Recipients

Navy Federal Credit Union announced the recipients of its annual ROTC All-American Scholarship Program, awarding $100,000 to outstanding ROTC student leaders across the nation, highlighting its commitment to supporting future military officers....more

FortuneApril 4, 2024

Navy Federal Credit Union news title: Navy Federal Credit Union Named a FORTUNE 100 Best Companies to Work For® in 2024

Navy Federal Credit Union was recognized by Fortune and Great Place To Work® as one of the 100 Best Companies to Work For® in 2024, marking its 13th appearance on the prestigious list, underscoring its positive workplace culture....more

Navy Federal Credit Union NewsroomDecember 1, 2023

Navy Federal Credit Union news title: Kara Cardona Named Chief Operating Officer at Navy Federal Credit Union

Navy Federal Credit Union announced that Kara Cardona has been selected to succeed Dietrich Kuhlmann as Chief Operating Officer, upon his retirement. Cardona has been with Navy Federal for over 20 years....more

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