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Navy Federal Credit Union is a member-owned, not-for-profit credit union exclusively serving the military, veterans, Department of Defense employees, and their families. Established in 1933, it has grown to become the world's largest credit union, offering a wide range of financial products and services, including savings and checking accounts, loans, mortgages, credit cards, and investment services. Their mission is to provide members with exceptional service and financial advantages, guided by the core values of service, integrity, and community.
The headquarters in Vienna serves as the primary corporate office, housing executive leadership, strategic planning, administrative functions, and central operations management for its global activities.
The Vienna campus is a large, modern complex known for its extensive employee amenities, including fitness centers, cafeterias, and green spaces. The architecture emphasizes a professional and welcoming environment.
Navy Federal fosters a member-focused, service-oriented work culture. There's a strong emphasis on teamwork, integrity, and community involvement, often reflecting its military-affiliated membership base. Employees frequently report a supportive and mission-driven atmosphere.
The Vienna headquarters is strategically important for its proximity to Washington D.C., facilitating engagement with regulatory bodies and access to a diverse talent pool. It's the nerve center for decision-making that impacts millions of members worldwide.
Navy Federal Credit Union provides services to its members across the globe. While its physical branch presence is predominantly in the United States, it operates branches and ATMs near many U.S. military installations overseas in countries such as Germany, Italy, Spain, Japan, South Korea, and Bahrain. Additionally, robust online and mobile banking platforms, along with international call center support, ensure members can manage their finances from virtually anywhere in the world.
820 Follin Lane SE
Vienna
Virginia
USA
Address: 141 Security Dr, Winchester, VA 22602 (Example of one building, complex is larger)
Provides operational scalability and business continuity. Its location in Virginia allows for access to a skilled workforce and supports the credit union's expansive East Coast operations.
Address: 5550 Heritage Oaks Dr, Pensacola, FL 32526 (Main campus address)
Serves as a key center for member interaction and operational support, particularly for the Southeastern U.S. Its presence leverages the local talent pool and strong military community ties.
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As of April 2025, Navy Federal Credit Union' leadership includes:
Navy Federal Credit Union has been backed by several prominent investors over the years, including:
The most notable executive transition in the last 12 months was the retirement of the Chief Operating Officer and the subsequent appointment of a new COO from within the organization, ensuring leadership continuity.
Discover the tools Navy Federal Credit Union uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Navy Federal Credit Union commonly uses a standardized email format for its employees. While specific internal structures can vary, a frequent pattern is [first initial][last name]@navyfederal.org or [first name]_[last name]@navyfederal.org.
[firstinitial][lastname]@navyfederal.org
Format
jsmith@navyfederal.org
Example
85%
Success rate
Navy Federal Credit Union Newsroom • May 7, 2024
Navy Federal Credit Union announced the recipients of its annual ROTC All-American Scholarship Program, awarding $100,000 to outstanding ROTC student leaders across the nation, highlighting its commitment to supporting future military officers....more
Fortune • April 4, 2024
Navy Federal Credit Union was recognized by Fortune and Great Place To Work® as one of the 100 Best Companies to Work For® in 2024, marking its 13th appearance on the prestigious list, underscoring its positive workplace culture....more
Navy Federal Credit Union Newsroom • December 1, 2023
Navy Federal Credit Union announced that Kara Cardona has been selected to succeed Dietrich Kuhlmann as Chief Operating Officer, upon his retirement. Cardona has been with Navy Federal for over 20 years....more
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