Navient
Navient's Overview
Navient (Nasdaq: NAVI) is a leading provider of education loan management and business processing solutions for education, healthcare, and government clients at the federal, state, and local levels. The company helps customers navigate the complexities of student loan programs and achieve financial success. Navient supports the success of its clients by delivering innovative services and technologies through its highly skilled workforce, focusing on operational excellence and customer support.
Where is Navient's Headquarters?
HQ Function
Serves as the central hub for corporate governance, strategic planning, financial operations, legal affairs, and executive leadership for Navient's nationwide operations.
Notable Features:
Modern office building facilities designed to support a collaborative and efficient work environment. Specific architectural details are not widely publicized by the company.
Work Culture:
Navient's headquarters fosters a professional and results-oriented work environment. The culture emphasizes regulatory compliance, customer service excellence, and operational efficiency, aiming to support employees in helping clients manage their financial obligations and navigate loan processes.
HQ Significance:
The Wilmington headquarters is crucial as it houses the core decision-making functions of the company, directing its national strategy in loan servicing, asset recovery, and business processing solutions for various sectors.
Values Reflected in HQ: The headquarters operations aim to reflect Navient's stated values, including customer-centricity, integrity, respect, accountability, and a commitment to operational excellence and compliance in its service delivery.
Location:
Navient's operations are primarily focused within the United States. While it services loans for borrowers who may reside internationally (e.g., U.S. citizens studying abroad or living overseas), its physical offices, core business processing solutions, and workforce are U.S.-based. The company supports federal, state, and local government clients, as well as educational and healthcare institutions across the nation. It does not maintain international offices for loan servicing or other primary business functions.
Street Address:
123 Justison Street
City:
Wilmington
State/Province:
Delaware
Country:
USA
Navient's Global Presence
Fishers, Indiana, USA
Address: 11100 USA Parkway, Fishers, IN 46037, USA
Serves as a key hub for customer interaction and operational execution, leveraging the regional talent pool for financial services support in the Midwest. It supports a large volume of Navient's customer service operations.
Reston, Virginia, USA
Address: 12061 Bluemont Way, Reston, VA 20190, USA
Supports East Coast operations and provides specialized services, benefiting from proximity to the D.C. metro area's technology and government sectors. It allows Navient to serve its governmental clients effectively.
Wilkes-Barre, Pennsylvania, USA
Address: 220 Lasley Avenue, Wilkes-Barre, PA 18706, USA
Key site for direct customer engagement and account management, contributing to Navient's national servicing capacity from the Northeast region and providing employment opportunities in the area.
Buying Intent Signals for Navient
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Navient
As of April 2025, Navient' leadership includes:
Investors of Navient
Navient has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
In the past 12 months (from approximately mid-May 2023 to mid-May 2024), Navient experienced significant leadership changes. Most notably, David L. Yowan was appointed as the new President and CEO, and Joe Fisher as the new CFO, both effective May 2023. These appointments followed the departure of the previous CEO, Jack Remondi, signaling a key transition phase for the company's top leadership.
Departures
New Appointments:
Technology (Tech Stack) used by Navient
Discover the tools Navient uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Navient Email Formats and Examples
Navient primarily uses a standard corporate email format. The most common structure combines an employee's first name and last name separated by a period, followed by '@navient.com'. For example, an employee named Jane Doe would likely have the email address jane.doe@navient.com. Other variations such as [first_initial][last]@navient.com (e.g., jdoe@navient.com) might also be in use, though less common for primary communication.
first.last@navient.com
Format
jane.doe@navient.com
Example
90%
Success rate
News and media
Navient Newsroom • April 23, 2024
Navient reports first-quarter 2024 financial results
Navient announced its financial results for the first quarter of 2024, reporting GAAP net income of $62 million, or $0.45 per diluted share, and core earnings of $71 million, or $0.51 per diluted share. The company highlighted its ongoing efforts in loan servicing and asset management, including performance in its Business Processing Solutions segment....more
Navient Newsroom • April 23, 2024
Navient declares second quarter common stock dividend
Navient's board of directors approved a 2024 second quarter dividend of $0.16 per share on the company's common stock. The dividend is payable on June 14, 2024, to shareholders of record as of the close of business on May 31, 2024, demonstrating continued returns to shareholders....more
Navient Newsroom • May 15, 2023
Navient Announces CEO Transition Plan
Navient announced that its Board of Directors appointed David L. Yowan as President and Chief Executive Officer, effective May 15, 2023. Mr. Yowan, a Navient board member since 2017, succeeded John F. (Jack) Remondi, who stepped down from his roles as President, CEO, and director. This marked a significant leadership change aimed at guiding Navient's future strategy....more
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