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Naverisk is a market-leading software company that provides a unified Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) platform. Designed specifically for Managed Service Providers (MSPs) and IT professionals, Naverisk's solution enables users to automate IT service delivery, streamline back-office business processes, and manage client IT environments efficiently from a single pane of glass. Key features include device monitoring, remote access, patch management, ticketing, billing, and reporting. Naverisk aims to help MSPs improve operational efficiency, reduce costs, and enhance service quality for their clients. The company was founded in 2010 and was acquired by ECI Software Solutions in March 2019, further strengthening its position in the global MSP market.
Serves as Naverisk's primary research & development and operational hub, supporting global product development, innovation, and strategic initiatives for its RMM & PSA platform.
Modern office facilities located in Auckland's central business district, designed to foster collaboration and innovation among its software engineering and support teams.
The Auckland HQ fosters a dynamic, innovative, and customer-centric work culture. Employees are focused on developing cutting-edge solutions for MSPs, with a strong emphasis on teamwork, agile development practices, and continuous improvement.
The Auckland headquarters is significant as the birthplace of Naverisk and remains a key center for its technological innovation, product strategy, and core development talent within the broader ECI Software Solutions ecosystem.
Naverisk, as part of ECI Software Solutions, supports Managed Service Providers (MSPs) globally with its unified RMM and PSA platform. While core development is centered in New Zealand, Naverisk maintains sales, support, and operational functions across North America, Europe, and the Asia-Pacific region to cater to a worldwide client base. This global footprint ensures localized support and understanding of diverse market needs for IT service providers.
Level 1, 253 Queen Street
Auckland
Auckland
New Zealand
Address: 4400 Alpha Road, Suite 200, Dallas, TX 75244, USA
To provide localized sales and support services, drive business growth, and enhance Naverisk's footprint within the substantial North American IT managed services industry.
Address: 10 Mid Dural, Perth PH2 0TH, United Kingdom
To address the specific requirements of MSPs in the UK and European markets, ensuring robust local support, fostering regional business development, and strengthening Naverisk's presence in EMEA.
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As of April 2025, Naverisk' leadership includes:
Naverisk has been backed by several prominent investors over the years, including:
No specific public executive hires or exits for the Naverisk unit have been prominently announced in the last 12 months. Leadership changes concerning Naverisk would typically be part of broader ECI Software Solutions' organizational updates and announcements.
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Understanding Naverisk's common email patterns can be useful for professional communication. While patterns can vary, a common format for technology companies like Naverisk often involves combinations of first name, last name, or initials.
[first_initial][last]@naverisk.com
Format
jdoe@naverisk.com
Example
75%
Success rate
Naverisk Blog • 2023-07-19
Naverisk announced the release of its 2023.3 platform update, featuring significant enhancements to its PSA and RMM capabilities, alongside improvements to the overall user experience. This update aims to provide MSPs with more powerful tools for automation, ticketing, and device management....more
ECI Software Solutions • 2019-03-13
ECI Software Solutions, a leader in cloud-based business management solutions, announced the acquisition of Naverisk, a New Zealand-based provider of a SaaS remote monitoring and management (RMM) and professional services automation (PSA) platform for IT service providers....more
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