What Does Naverisk Do?

Total employees20
HeadquartersAuckland
Founded2010

Naverisk is a market-leading software company that provides a unified Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) platform. Designed specifically for Managed Service Providers (MSPs) and IT professionals, Naverisk's solution enables users to automate IT service delivery, streamline back-office business processes, and manage client IT environments efficiently from a single pane of glass. Key features include device monitoring, remote access, patch management, ticketing, billing, and reporting. Naverisk aims to help MSPs improve operational efficiency, reduce costs, and enhance service quality for their clients. The company was founded in 2010 and was acquired by ECI Software Solutions in March 2019, further strengthening its position in the global MSP market.

Where Is Naverisk's Headquarters?

HQ Function

Serves as Naverisk's primary research & development and operational hub, supporting global product development, innovation, and strategic initiatives for its RMM & PSA platform.

Notable Features:

Modern office facilities located in Auckland's central business district, designed to foster collaboration and innovation among its software engineering and support teams.

Work Culture:

The Auckland HQ fosters a dynamic, innovative, and customer-centric work culture. Employees are focused on developing cutting-edge solutions for MSPs, with a strong emphasis on teamwork, agile development practices, and continuous improvement.

HQ Significance:

The Auckland headquarters is significant as the birthplace of Naverisk and remains a key center for its technological innovation, product strategy, and core development talent within the broader ECI Software Solutions ecosystem.

Values Reflected in HQ: The HQ environment and operations reflect values of innovation, efficiency, global collaboration, and a commitment to serving the Managed Service Provider community.

Location:

Naverisk, as part of ECI Software Solutions, supports Managed Service Providers (MSPs) globally with its unified RMM and PSA platform. While core development is centered in New Zealand, Naverisk maintains sales, support, and operational functions across North America, Europe, and the Asia-Pacific region to cater to a worldwide client base. This global footprint ensures localized support and understanding of diverse market needs for IT service providers.

Street Address:

Level 1, 253 Queen Street

City:

Auckland

State/Province:

Auckland

Country:

New Zealand

Where Else Does Naverisk Operate Around the World?

Dallas, Texas, USA

Address: 4400 Alpha Road, Suite 200, Dallas, TX 75244, USA

To provide localized sales and support services, drive business growth, and enhance Naverisk's footprint within the substantial North American IT managed services industry.

Perth, United Kingdom

Address: 10 Mid Dural, Perth PH2 0TH, United Kingdom

To address the specific requirements of MSPs in the UK and European markets, ensuring robust local support, fostering regional business development, and strengthening Naverisk's presence in EMEA.

Buying Intent Signals for Naverisk

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Naverisk? Meet the Executive Team

As of April 2025, Naverisk' leadership includes:

Jon Kalaugher - Founder & CEO, Naverisk

Who's Investing in Naverisk?

Naverisk has been backed by several prominent investors over the years, including:

ECI Software Solutions (Parent Company)
Blackstone (Owner of ECI Software Solutions)
Leonard Green & Partners (Minority shareholder of ECI Software Solutions)

What Leadership Changes Has Naverisk Seen Recently?

Hire0
Exits0

No specific public executive hires or exits for the Naverisk unit have been prominently announced in the last 12 months. Leadership changes concerning Naverisk would typically be part of broader ECI Software Solutions' organizational updates and announcements.

What Technology (Tech Stack) Is Used byNaverisk?

Discover the tools Naverisk uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Naverisk Email Formats and Examples

Understanding Naverisk's common email patterns can be useful for professional communication. While patterns can vary, a common format for technology companies like Naverisk often involves combinations of first name, last name, or initials.

[first_initial][last]@naverisk.com

Format

jdoe@naverisk.com

Example

75%

Success rate

What's the Latest News About Naverisk?

Naverisk Blog2023-07-19

Naverisk News: Naverisk 2023.3 Release: Enhanced PSA, RMM, and User Experience

Naverisk announced the release of its 2023.3 platform update, featuring significant enhancements to its PSA and RMM capabilities, alongside improvements to the overall user experience. This update aims to provide MSPs with more powerful tools for automation, ticketing, and device management....more

ECI Software Solutions2019-03-13

Naverisk News: ECI Software Solutions Acquires Naverisk

ECI Software Solutions, a leader in cloud-based business management solutions, announced the acquisition of Naverisk, a New Zealand-based provider of a SaaS remote monitoring and management (RMM) and professional services automation (PSA) platform for IT service providers....more

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