What Does NatWest Group Do?

Total employees41752
HeadquartersEdinburgh
Founded

NatWest Group is a major UK-focused banking and financial services company, headquartered in Edinburgh, Scotland. It serves over 19 million customers across the UK and Ireland, offering a wide range of products and services to personal, commercial, and institutional clients through well-known brands like NatWest, Royal Bank of Scotland, Ulster Bank, and Coutts. The group's purpose is to champion potential, helping people, families, and businesses to thrive. They are focused on supporting the UK economy, building a sustainable future, and driving innovation in banking.

Where Is NatWest Group's Headquarters?

HQ Function

Serves as the global operational and administrative center, housing key decision-making functions, corporate strategy, finance, risk management, and leadership teams.

Notable Features:

Gogarburn is a modern campus with extensive facilities, including a business school, leisure facilities, an on-site nursery, and a 'Main Street' with shops and services. It's known for its contemporary architecture and focus on employee wellbeing.

Work Culture:

Emphasizes collaboration, innovation, and customer focus. The campus environment is designed to support flexible working, professional development, and a connected employee experience.

HQ Significance:

Central hub for the Group's global operations, symbolizing its Scottish heritage and commitment to Scotland, while serving as the primary location for strategic leadership and governance.

Values Reflected in HQ: The modern, open design and extensive employee amenities reflect values of transparency, collaboration, and investing in people. Sustainability features integrated into the campus also align with the Group's ESG commitments.

Location:

While primarily UK-focused, NatWest Group maintains an international presence to support its customers. NatWest Markets, its investment banking arm, operates from London, with offices in key financial centers in the US (Stamford) and Asia (e.g., Singapore) to provide financing, risk management, and trading solutions to global institutional clients. The group also has operations in Ireland (Ulster Bank) and a presence in other locations like India for operational support and technology services.

Street Address:

1 Gogarburn, Gogariston Rd

City:

Edinburgh

State/Province:

Scotland

Country:

United Kingdom

Where Else Does NatWest Group Operate Around the World?

London, England, United Kingdom

Address: 250 Bishopsgate, London, EC2M 4AA

Serves as a key strategic site in one of the world's leading financial centers, facilitating access to global markets and a diverse talent pool.

Manchester, England, United Kingdom

Address: 1 Spinningfields Square, Manchester, M3 3AP

Strengthens NatWest Group's presence in a major UK city, supporting regional economic growth and providing key services to local customers and businesses.

Dublin, Ireland

Address: Ulster Bank Ireland DAC, George's Quay, Dublin 2

Managing the wind-down of Ulster Bank operations in the Republic of Ireland.

Buying Intent Signals for NatWest Group

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading NatWest Group? Meet the Executive Team

As of April 2025, NatWest Group' leadership includes:

Paul Thwaite - Group Chief Executive Officer
Katie Murray - Group Chief Financial Officer
Rick Haythornthwaite - Group Chairman
Mohammad Kamal Syed - Group Chief Risk Officer
Nigel Williams - Group General Counsel and Chief Governance & Regulatory Officer
Jen Tippin - Group Chief People and Transformation Officer

Who's Investing in NatWest Group?

NatWest Group has been backed by several prominent investors over the years, including:

UK Government (HM Treasury) - Significant Shareholder
Various institutional investors (as a publicly traded company on the London Stock Exchange)

What Leadership Changes Has NatWest Group Seen Recently?

Hire2
Exits2

NatWest Group has seen significant leadership transitions in the past year, including a new CEO and a new Chairman.

Departures

Dame Alison Rose, Dame Alison Rose stepped down as Group CEO following controversy regarding the closure of Nigel Farage's Coutts account.
Sir Howard Davies, Sir Howard Davies retired as Group Chairman at the conclusion of the 2024 AGM, as previously announced.

New Appointments:

Paul Thwaite, Paul Thwaite was appointed as permanent Group Chief Executive Officer, having served as interim CEO since July 2023.
Rick Haythornthwaite, Rick Haythornthwaite assumed the role of Group Chairman, succeeding Sir Howard Davies.

What Technology (Tech Stack) Is Used byNatWest Group?

Discover the tools NatWest Group uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

NatWest Group Email Formats and Examples

NatWest Group commonly uses the firstname.lastname email format for its corporate communications. Variations may exist depending on the specific subsidiary or department.

firstname.lastname@natwestgroup.com

Format

john.doe@natwestgroup.com

Example

85%

Success rate

What's the Latest News About NatWest Group?

Reuters2024-05-10

UK government cuts NatWest stake to below 27%

The British government has further reduced its shareholding in NatWest Group to below 27%, continuing its process of returning the bank to full private ownership after its bailout during the 2008 financial crisis....more

NatWest Group PLC2024-04-26

NatWest Group Q1 2024 Results

NatWest Group reported its first-quarter earnings for 2024, showing an operating profit of £1.3 billion. The bank highlighted stable net interest margins and continued customer growth....more

Financial Times2024-02-16

NatWest appoints Paul Thwaite as permanent chief executive

NatWest Group confirmed Paul Thwaite as its permanent chief executive. Thwaite had been serving as interim CEO since July 2023 following the departure of Alison Rose....more

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