What Does NatWest Do?

Total employees7624
HeadquartersEdinburgh
FoundedN/A

NatWest Group is a prominent UK-based banking and financial services company, headquartered in Edinburgh, Scotland. With a history dating back over 300 years through its constituent brands, the Group champions potential by helping people, families, and businesses thrive. Key customer-facing brands include NatWest, Royal Bank of Scotland, Ulster Bank, Coutts, Adam & Company, and Lombard. NatWest Group is focused on serving customers in the UK and Ireland, offering a wide range of services including personal and business banking, commercial banking, private banking, wealth management, and insurance.

Where Is NatWest's Headquarters?

HQ Function

The Gogarburn headquarters serves as the central administrative and strategic hub for NatWest Group, housing key decision-making functions, corporate governance, and operational oversight for its global activities.

Notable Features:

The Gogarburn campus is known for its modern architecture and extensive facilities, including office spaces, conference centers, a business school, leisure facilities, a nursery, and landscaped grounds designed to promote a positive working environment.

Work Culture:

NatWest Group aims to foster a purpose-led work culture centered on collaboration, innovation, customer focus, and inclusivity. The Gogarburn campus is designed to support employee well-being and agile working practices.

HQ Significance:

The headquarters signifies NatWest Group's strong ties to Scotland and its role as a major financial institution in the UK. It's a symbol of the Group's scale, operational capabilities, and commitment to modern banking.

Values Reflected in HQ: The campus reflects values such as innovation, sustainability (with features designed to be environmentally conscious), employee well-being, and a forward-looking approach to the future of financial services.

Location:

While NatWest Group is primarily focused on serving customers in the United Kingdom and Ireland, it maintains a targeted international presence. NatWest Markets, its investment banking arm, operates in key financial centers across Europe (e.g., Amsterdam, Frankfurt), North America (e.g., Stamford, CT), and Asia (e.g., Singapore) to provide financing, risk management, and trading solutions to corporate and institutional clients globally.

Street Address:

Gogarburn, PO Box 1000

City:

Edinburgh

State/Province:

Scotland

Country:

United Kingdom

Where Else Does NatWest Operate Around the World?

London, England, United Kingdom

Address: 250 Bishopsgate, London, EC2M 4AA, UK

Serves as a critical center for UK-wide and international operations, client engagement, and access to London's deep financial markets and talent pool. Essential for managing relationships with large corporate clients and institutional investors.

Manchester, England, United Kingdom

Address: 1 Spinningfields Square, Manchester, M3 3AP, UK

Supports NatWest Group's extensive customer base in the North of England, providing accessible banking services and contributing to regional economic development through business lending and support.

Buying Intent Signals for NatWest

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading NatWest? Meet the Executive Team

As of April 2025, NatWest' leadership includes:

Paul Thwaite - Group Chief Executive Officer
Katie Murray - Group Chief Financial Officer
Mohammad Kamal Syed - Group Chief Risk Officer & CEO, Coutts
Robert Begbie - CEO, Commercial & Institutional
David Lindberg - CEO, Retail Banking

Who's Investing in NatWest?

NatWest has been backed by several prominent investors over the years, including:

UK Government Investments (UKGI) (on behalf of HM Treasury)
Major institutional investors (e.g., BlackRock, Vanguard, Norges Bank Investment Management)

What Leadership Changes Has NatWest Seen Recently?

Hire2
Exits2

Over the past 12-18 months, NatWest Group has experienced significant leadership transitions, including the appointment of a new Group CEO and a new CEO for its Wealth Businesses, alongside the departure of the former Group CEO and the previous head of Coutts.

Departures

Dame Alison Rose, Resigned from her position as Group CEO.
Peter Flavel, Stepped down from his role as CEO of the wealth management arm, Coutts.

New Appointments:

Paul Thwaite, Appointed permanent Group CEO after serving as Interim CEO since July 2023.
Emma Crystal, Appointed CEO to lead NatWest's wealth management businesses, including Coutts.

What Technology (Tech Stack) Is Used byNatWest?

Discover the tools NatWest uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

NatWest Email Formats and Examples

NatWest Group commonly uses the firstname.lastname email format for its employees. Variations might exist for common names or specific departments.

firstname.lastname@natwestgroup.com

Format

john.smith@natwestgroup.com

Example

85%

Success rate

What's the Latest News About NatWest?

GOV.UKMay 28, 2024

NatWest Group News: Government stake in NatWest Group drops to 22.5%

The government’s shareholding in NatWest Group has been reduced to 22.50%, a significant step in the plan to return the bank to full private ownership. This continues the trend of gradual sell-down of the stake acquired during the 2008 financial crisis....more

NatWest Group PLCApril 26, 2024

NatWest Group News: NatWest Group Q1 2024 Results Show Profit Beat and Stable Outlook

NatWest Group reported a total income of £3,405 million and an operating pre-tax profit of £1,330 million for Q1 2024. CEO Paul Thwaite highlighted a strong performance, continued efforts to simplify the business, and support for customers amidst an uncertain economic environment....more

ReutersFebruary 22, 2024

NatWest Group News: NatWest confirms Paul Thwaite as permanent CEO

NatWest Group officially appointed Paul Thwaite as its permanent Chief Executive Officer. Thwaite had been serving as interim CEO since July 2023, following the resignation of Alison Rose....more

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