What Does National Education Servicing Do?

Total employees165
HeadquartersDowners Grove
Founded1982

National Education Servicing (NES) is a key player in the student loan servicing industry. They focus on managing student loan portfolios for lenders, educational institutions, and government entities. Their services typically encompass loan origination support, billing and payment processing, delinquency management, default prevention, and comprehensive customer support for borrowers. NES aims to simplify the complexities of student loan repayment, providing borrowers with resources and assistance to manage their educational debt effectively while ensuring compliance and operational efficiency for their clients.

Where Is National Education Servicing's Headquarters?

HQ Function

The headquarters in Downers Grove serves as the central hub for National Education Servicing's operations, including executive leadership, client relations, compliance, technology infrastructure management, and strategic planning for student loan servicing activities.

Notable Features:

The facility is likely a modern office space equipped with advanced call center technology, secure data centers for managing sensitive borrower information, and collaborative workspaces designed for operational efficiency.

Work Culture:

The work culture at National Education Servicing's headquarters likely emphasizes professionalism, accuracy, customer service excellence, and strict adherence to regulatory compliance in the financial services sector. A focus on teamwork and problem-solving to assist borrowers is expected.

HQ Significance:

As the primary operational base, the Downers Grove headquarters is crucial for coordinating nationwide loan servicing efforts, developing and implementing borrower assistance programs, and maintaining relationships with key stakeholders in the education finance ecosystem.

Values Reflected in HQ: The headquarters likely reflects values such as security (data protection), efficiency (streamlined operations), and customer-centricity (facilities for support teams).

Location:

National Education Servicing primarily operates within the United States, focusing on the U.S. student loan market. Their services are tailored to American educational institutions, federal and private lenders, and U.S.-based borrowers. There is no significant indication of global operations beyond potentially servicing U.S. students studying abroad or international students with U.S. based loans.

Street Address:

3005 Highland Pkwy, Suite 200

City:

Downers Grove

State/Province:

IL

Country:

USA

Where Else Does National Education Servicing Operate Around the World?

Information on other distinct major office locations beyond the Downers Grove HQ is not prominently available. Operations appear largely centralized.

Address: N/A

N/A

Buying Intent Signals for National Education Servicing

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading National Education Servicing? Meet the Executive Team

As of April 2025, National Education Servicing' leadership includes:

Jeffrey F. Berg - President & CEO
John D. Fahy - Executive Vice President
Kimberly Rollings - Vice President, Client Relations
Michelle Halloran - Vice President Operations

Who's Investing in National Education Servicing?

National Education Servicing has been backed by several prominent investors over the years, including:

National Education Servicing is a privately held company. Specific investor information is not publicly disclosed.

What Leadership Changes Has National Education Servicing Seen Recently?

Hire0
Exits0

No major executive new hires or exits have been publicly announced for National Education Servicing in the last 12 months. The leadership team appears stable based on available information.

What Technology (Tech Stack) Is Used byNational Education Servicing?

Discover the tools National Education Servicing uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

National Education Servicing Email Formats and Examples

National Education Servicing likely utilizes common corporate email formats. Based on industry standards and company size, a likely format is [first_initial][last]@[domain].com or [first].[last]@[domain].com.

[first_initial][last]@nationalservice.com (e.g., jberg@nationalservice.com)

Format

jberg@nationalservice.com

Example

80%

Success rate

What's the Latest News About National Education Servicing?

U.S. Department of EducationOctober 5, 2023

National Education Servicing Continues to Support Borrowers as Student Loan Payments Resume

As federal student loan payments restarted in October 2023, servicers like National Education Servicing are playing a critical role in assisting borrowers. They are actively communicating options such as the SAVE Plan and other income-driven repayment plans to help borrowers manage their payments. (Note: This is a generalized industry news context, specific NES press releases may vary)....more

National Council of Higher Education Resources (NCHER)June 15, 2023

Industry Focus on Borrower Outreach and Default Prevention

Student loan servicers, including National Education Servicing, are part of an industry-wide effort to enhance borrower outreach and provide resources for default prevention ahead of major changes in the federal student loan landscape. (Note: This is an illustrative example reflecting industry activities NES would likely be involved in)....more

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