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The National Domestic Violence Hotline (The Hotline) is a vital lifeline for individuals experiencing domestic violence, as well as their friends, family, and concerned others. Operating 24/7, The Hotline offers confidential and free support, crisis intervention, safety planning, and referrals to local resources across the United States, its territories, and commonwealths. Advocates provide services via phone, online chat, and text, empowering survivors to make informed decisions and find pathways to safety. The Hotline also works to educate the public, raise awareness about domestic violence, and advocate for policies that support survivors.
The headquarters houses administrative staff, technology infrastructure, and serves as a key operational site for highly trained advocates who answer calls, chats, and texts from across the country. It supports program management, fundraising, public affairs, and research.
The facility is designed to ensure the safety, security, and confidentiality of its operations and staff, critical for the sensitive nature of its work. It likely features robust communication technology and secure workspaces.
The work culture is mission-driven, characterized by empathy, resilience, and a deep commitment to supporting survivors. It's a collaborative environment focused on providing high-quality, trauma-informed care and advocacy.
The Austin headquarters is significant as the central point from which life-saving national services are coordinated and delivered, impacting millions of lives by providing immediate support and resources to those in crisis.
The National Domestic Violence Hotline primarily serves the United States, Puerto Rico, Guam, and the U.S. Virgin Islands. While its direct intervention services are focused on these regions, its website offers extensive resources and information that are accessible globally to anyone seeking to understand or address domestic violence. They may also collaborate with international organizations on awareness and best practices, but their core hotline services are U.S.-based.
4612 Shoal Creek Blvd
Austin
TX
USA
No additional office locations available.
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As of April 2025, National Domestic Violence Hotline' leadership includes:
National Domestic Violence Hotline has been backed by several prominent investors over the years, including:
No major public announcements regarding executive new hires or exits at The National Domestic Violence Hotline have been identified in the last 12 months through publicly available news channels. Leadership continuity is common in established non-profit organizations focused on consistent service delivery.
Discover the tools National Domestic Violence Hotline uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
The National Domestic Violence Hotline, like many organizations, likely uses common professional email formats for its staff. These formats typically involve combinations of an employee's first name, last name, or initials.
Common formats include [first_initial][last]@thehotline.org or [first_name].[last_name]@thehotline.org. For example, 'jdoe@thehotline.org'.
Format
krayjones@thehotline.org
Example
70%
Success rate
The National Domestic Violence Hotline Blog • October 26, 2023
The Hotline highlighted the importance of recognizing financial abuse as a common tactic in domestic violence situations, offering resources and insights during Financial Literacy Month to empower survivors....more
The National Domestic Violence Hotline Press Release • February 1, 2024
love is respect, a project of The National Domestic Violence Hotline, launched its 14th annual Respect Week campaign to promote healthy relationships and prevent dating abuse among young people, emphasizing education and open conversations....more
The National Domestic Violence Hotline Website • Ongoing
The Hotline continually seeks support through donations and volunteers to help sustain and expand its critical 24/7 services for survivors of domestic violence, emphasizing the ongoing need for community involvement....more
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