HQ Function

The headquarters houses administrative staff, technology infrastructure, and serves as a key operational site for highly trained advocates who answer calls, chats, and texts from across the country. It supports program management, fundraising, public affairs, and research.

Notable Features:

The facility is designed to ensure the safety, security, and confidentiality of its operations and staff, critical for the sensitive nature of its work. It likely features robust communication technology and secure workspaces.

Work Culture:

The work culture is mission-driven, characterized by empathy, resilience, and a deep commitment to supporting survivors. It's a collaborative environment focused on providing high-quality, trauma-informed care and advocacy.

HQ Significance:

The Austin headquarters is significant as the central point from which life-saving national services are coordinated and delivered, impacting millions of lives by providing immediate support and resources to those in crisis.

Values Reflected in HQ: The headquarters' operations reflect values of confidentiality, safety, empowerment, accessibility, and survivor-centered support.

Location:

The National Domestic Violence Hotline primarily serves the United States, Puerto Rico, Guam, and the U.S. Virgin Islands. While its direct intervention services are focused on these regions, its website offers extensive resources and information that are accessible globally to anyone seeking to understand or address domestic violence. They may also collaborate with international organizations on awareness and best practices, but their core hotline services are U.S.-based.

Street Address:

4612 Shoal Creek Blvd

City:

Austin

State/Province:

TX

Country:

USA