mySugr
mySugr's Overview
mysugr is a digital health company focused on making diabetes management simpler and more data-driven. Their core offering, the mysugr app, helps users track blood sugar levels, meals, activity, and medication, providing insights and personalized feedback. Acquired by Roche in 2017, mysugr aims to empower people with diabetes through user-friendly technology, fostering better therapy decisions and improving quality of life. From an end-user perspective, mysugr offers a convenient and engaging way to manage a complex condition, turning a daily chore into a more manageable and insightful process.
Where is mySugr's Headquarters?
HQ Function
Serves as the global hub for mysugr's product development, research and development, design, engineering, marketing, and strategic operations for its digital diabetes solutions.
Notable Features:
Located in Vienna's historic first district (Innere Stadt), offering a modern office space designed to foster creativity and collaboration. While specific architectural details are not broadly publicized, the environment is tailored for an agile tech company, emphasizing open communication and innovation.
Work Culture:
mysugr promotes a patient-first, agile, and collaborative work culture. It blends the dynamism of a tech startup with the stability and resources of its parent company, Roche. Emphasis is placed on innovation, teamwork, and a shared mission to improve the lives of people with diabetes. The culture encourages open feedback and a hands-on approach to problem-solving.
HQ Significance:
The Vienna HQ is significant as the birthplace of mysugr and continues to be the nerve center for its innovation in diabetes technology. Its location in a key European capital facilitates access to diverse talent, research institutions, and partnerships within the European healthcare ecosystem.
Values Reflected in HQ: The HQ environment and operations reflect mysugr's core values of patient-centricity, innovation, simplicity, and collaboration. The open and modern workspace is designed to encourage teamwork and creative solutions for diabetes management.
Location:
mysugr's digital health solutions, primarily the mysugr app, are available and utilized by people with diabetes in over 70 countries across Europe, North America, Asia-Pacific, Latin America, and other regions. As an integral part of Roche Diabetes Care, mysugr leverages Roche's extensive global network for market access, regulatory approvals, localization, sales, and customer support. This global footprint enables mysugr to reach a diverse user base and contribute to improved diabetes management worldwide, supporting multiple languages and integrating with various healthcare systems.
Street Address:
Trattnerhof 1, 5th Floor
City:
Vienna
State/Province:
Vienna
Country:
Austria
mySugr's Global Presence
San Diego, California, USA
Address: US operations are largely integrated with Roche Diabetes Care North America, headquartered in Indianapolis, Indiana. Historically, mysugr had a distinct office in San Diego (e.g., 111 W B St), but current US-based teams may operate from various Roche sites or remotely.
To drive adoption and growth of mysugr solutions in the United States, one of the largest and most complex healthcare markets globally. This includes adapting products for local needs, navigating the regulatory landscape, and building strong relationships within the American diabetes community and healthcare industry.
Buying Intent Signals for mySugr
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Executive Team of mySugr
As of April 2025, mySugr' leadership includes:
Investors of mySugr
mySugr has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
As mysugr is fully integrated into Roche Diabetes Care, specific executive movements for 'mysugr' as a standalone brand are not typically announced separately from Roche's broader leadership changes within its Diabetes Care division. In the last 12 months, no major, publicly highlighted executive hires or exits *specifically leading the mysugr product line distinct from the overall Roche Diabetes Care leadership* have been prominent. Leadership transitions generally occur within the Roche Diabetes Care management structure.
Technology (Tech Stack) used by mySugr
Discover the tools mySugr uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
mySugr Email Formats and Examples
Following its acquisition by Roche, employees associated with mysugr typically use Roche corporate email addresses. The standard format for Roche is firstname.lastname@roche.com. While legacy @mysugr.com addresses might exist or be aliased for specific functions or long-term employees, communication generally flows through the Roche system.
firstname.lastname@roche.com (primary), potentially firstname.lastname@mysugr.com (legacy/alias)
Format
jane.doe@roche.com
Example
90%
Success rate
News and media
Roche News • June 29, 2023
mysugr News: Roche's mySugr Pump Control gains CE mark for use with new Accu-Chek Solo micropump system
Roche announced that its mySugr Pump Control, a module within the mySugr app, has received CE mark. This enables people with diabetes to control their Accu-Chek Solo micropump system directly via the mySugr app, offering greater discretion and convenience in managing insulin pump therapy and marking a step towards integrated diabetes management....more
PharmaVoice (Reporting on Roche/Novo Nordisk) • March 2, 2023
mysugr News: Roche and Novo Nordisk partner to integrate insulin data into mysugr and other digital health solutions
Roche and Novo Nordisk announced a partnership to enhance digital diabetes management. The collaboration focuses on integrating Novo Nordisk's smart insulin pen data with Roche's open digital ecosystem, including the mysugr app. This aims to provide users and healthcare professionals with a more comprehensive overview of diabetes therapy by combining glucose monitoring data with insulin dosing information....more
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