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Nagad is a Digital Financial Service provider and the mobile banking arm of the Bangladesh Post Office. Launched in 2019, it has rapidly become one of the leading MFS operators in Bangladesh, aiming to accelerate financial inclusion by bringing unbanked and underbanked populations into the formal financial system. Nagad offers a wide range of services, including mobile payments, money transfers, bill payments, mobile top-ups, and disbursements of government social safety net programs. Its innovative features, such as account opening via USSD by dialing *167# and through its mobile app, have contributed to its massive user adoption.
Serves as the central command for all of Nagad's operations, including technology development, marketing, customer service management, strategic partnerships, and policy-making.
Located in a prominent commercial area, the headquarters likely features modern office infrastructure designed to foster innovation and collaboration among its teams.
Dynamic, fast-paced, and innovation-driven, reflecting its position in the competitive fintech landscape. Emphasis on digital transformation and customer-centric solutions.
The headquarters is pivotal for Nagad's mission to digitize financial transactions across Bangladesh and plays a key role in coordinating its extensive network of agents and partners.
Nagad's operations are primarily focused within Bangladesh, aiming to serve the domestic population. While it facilitates international inward remittances, allowing Bangladeshis abroad to send money home through partnerships with international MTOs, Nagad does not currently have physical operational offices or direct consumer services outside of Bangladesh. Its global aspect is centered on enabling these remittance flows into the country.
Delta Dahlia Tower (Level 11 & 14), 36 Kemal Ataturk Avenue, Banani
Dhaka
Dhaka Division
Bangladesh
Address: Specific public addresses for regional offices are not widely advertised; operations are often managed through regional hubs and extensive agent networks. A Chittagong office would be a key regional hub.
To ensure service penetration, manage local business development, and provide operational support in one of Bangladesh's largest economic zones.
Address: Similar to Chittagong, specific addresses are not broadly public. A regional office would serve the northeastern part of the country.
Facilitate financial inclusion and support the significant remittance inflows in this region, along with local commerce.
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As of April 2025, Nagad' leadership includes:
Nagad has been backed by several prominent investors over the years, including:
Nagad has made strategic appointments to its executive team to further strengthen its market leadership and operational excellence. There have been no widely publicized major exits from the core executive team recently, focusing instead on reinforcing its leadership.
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Nagad typically uses standard corporate email formats for its employees. The most common formats are likely [firstname].[lastname]@nagad.com.bd or [firstinitial][lastname]@nagad.com.bd.
[firstinitial][lastname]@nagad.com.bd or [firstname].[lastname]@nagad.com.bd
Format
tmishuk@nagad.com.bd
Example
80%
Success rate
The Daily Star • February 19, 2024
Nagad has partnered with The City Bank to offer the lowest cash-out charge for its customers at Tk 14.50 per Tk 1,000 withdrawn from City Bank ATMs, enhancing convenience and affordability....more
The Financial Express • October 26, 2023
Nagad Ltd has partnered with TerraPay, a global payments network, to facilitate seamless inward wage remittance services for Bangladeshi expatriates, aiming to boost foreign currency inflows through legal channels....more
Dhaka Tribune • August 7, 2023
Nagad launched a 'tap-and-pay' feature, allowing customers to make payments at merchant points by simply tapping their NFC-enabled smartphones on POS terminals, offering a faster and more convenient transaction method....more
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