Multithread effectively and personalize outreach to convert deals faster
Elevate social presence and drive business growth from social media
Identify and prioritize high-intent leads, and improve sales effectiveness
Find and connect with ICP attendees, and improve event outcomes
My Service Depot (MSD) is a specialized provider of advanced software solutions focused on field service management (FSM) and depot repair operations. Their platforms empower businesses to streamline workflows, improve technician scheduling and dispatch, manage work orders efficiently, track inventory, and enhance overall customer satisfaction. Catering to a diverse range of industries that rely on field technicians and in-house repair services, My Service Depot helps organizations increase productivity, reduce operational costs, and deliver superior service quality. Their commitment lies in providing robust, user-friendly tools that drive operational excellence and customer loyalty.
The headquarters is the core for software development, product management, sales, marketing, customer support, and corporate administration for My Service Depot's FSM and depot repair solutions.
The facility is a modern office space designed to foster collaboration and innovation, equipped with the necessary infrastructure to support a technology-focused company. Specific architectural highlights are not publicly detailed.
My Service Depot likely fosters a work culture centered on innovation, customer success, and teamwork. As a software provider, it would emphasize problem-solving, technical expertise, and a responsive approach to client needs, encouraging continuous learning and development.
The Georgetown headquarters is strategically important for My Service Depot, housing key decision-makers and centralizing the development of its core software products. It also serves as the main point of contact for its North American client base and coordinates support for global users.
While My Service Depot is headquartered in the United States, its cloud-based field service management and depot repair software solutions are utilized by clients across North America (including the US and Canada) and potentially in other international locations. The company provides global support primarily through its main office and remote capabilities, ensuring that businesses worldwide can leverage its platforms to optimize their service operations. Their software is designed to be scalable for diverse geographical needs.
200 Connection Street, Suite D
Georgetown
KY
USA
No additional office locations available.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Smart Service' leadership includes:
Smart Service has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major executive hires or departures publicly announced by My Service Depot in the last 12 months. The current executive team appears to be stable.
Discover the tools Smart Service uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
My Service Depot's most common email format appears to be [first].[last]@msd.net. Other formats might exist within the organization, but this is the predominant pattern observed.
[first].[last]@msd.net
Format
jane.doe@msd.net
Example
85%
Success rate
MSD (My Service Depot) Official LinkedIn • March 27, 2024
My Service Depot announced its new status as a GE Digital Alliance Partner. This partnership aims to enhance their field service solutions by integrating with GE Digital's software, thereby strengthening capabilities for industrial field service operations and offering more comprehensive solutions to clients....more
MSD Blog • August 2, 2023
My Service Depot introduced its FastTrack Program, a new initiative designed to enable service teams to achieve quick wins and rapid improvements. The program focuses on streamlining the implementation and adoption of their field service management solutions to deliver immediate value....more
MSD Blog • January 25, 2023
My Service Depot announced that it has successfully achieved SOC 2 Type II compliance, demonstrating its commitment to maintaining high levels of data security and operational controls for its customers' sensitive information processed through its service management software....more
See where a company’s workforce is located, by country or region.
View past and recent funding rounds with amounts and investors.
Understand company revenue estimates and financial scale.
Track active roles and hiring trends to spot growth signals.
Discover what a company offers—products, platforms, and solutions.
Get the company’s official SIC and NAICS classifications.
Analyze visitor volume, engagement, and top traffic sources.
Explore LinkedIn, Twitter, and other active social profiles.
Identify top competitors based on similar business traits.
Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.
Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.
Thousands of companies, including Smart Service, are just a search away.