HQ Function

Serves as the central hub for all global operations, including Europe's largest music retail store, extensive warehousing, international logistics, multilingual customer service, marketing, IT, and corporate administration.

Notable Features:

Europe's largest physical music store ('Thomann-Laden') with specialized departments and demo rooms, a state-of-the-art automated logistics center, vast warehousing capacity, a dedicated multi-lingual customer service center, instrument repair workshops, an on-site amphitheater for events, and comprehensive employee facilities.

Work Culture:

A passion-driven culture centered around music, embodying a family business ethos with a strong emphasis on customer satisfaction, product expertise, and employee well-being. Many employees are active musicians, fostering an authentic, collaborative, and knowledgeable environment.

HQ Significance:

The Treppendorf campus is the cornerstone of Thomann's global success, enabling efficient direct-to-consumer sales, comprehensive inventory management from a single location, and centralized quality control. This unique setup solidifies its position as a leader in the music retail industry.

Values Reflected in HQ: The campus embodies Thomann's core values: customer centricity (accessible mega-store, comprehensive service facilities), operational excellence (advanced logistics, vast inventory), commitment to music (specialized departments, event spaces, knowledgeable staff), and sustainable growth (long-term site development and investment in technology).

Location:

Thomann supports a global customer base primarily through its robust e-commerce platform, available in multiple languages, and direct international shipping from its central logistics hub in Treppendorf, Germany. They offer localized customer service via phone and email in numerous languages, manage international marketing campaigns, and handle global procurement of musical instruments and equipment. While their physical operational presence is concentrated in Germany, their sales and service reach is worldwide, serving musicians and audio professionals across Europe, the Americas, Asia, Australia, and beyond.

Street Address:

Hans-Thomann-Straße 1

City:

Treppendorf

State/Province:

Bavaria

Country:

Germany