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Mr. Cooper's Overview

Total employees6131
HeadquartersCoppell
Founded1994

Mr. Cooper Group Inc. (NASDAQ: COOP) is one of the largest home loan servicers in the United States, focused on delivering a variety of servicing and lending products, services, and technologies. The company aims to make the homeownership journey more rewarding and less worrisome for its customers. Operating under the Mr. Cooper® and Xome® brands, they provide mortgage servicing, origination, and an online real estate auction platform. Their customer-centric approach is built on transparency, technology, and a commitment to helping homeowners.

Where is Mr. Cooper's Headquarters?

HQ Function

The headquarters serves as the primary hub for corporate leadership, strategic planning, operational management, technology development, and customer support oversight for its extensive mortgage servicing and origination businesses.

Notable Features:

The campus features modern office buildings designed to promote collaboration and employee well-being, situated in the vibrant Cypress Waters development with various amenities.

Work Culture:

Mr. Cooper fosters a work culture centered on being 'Challengers, Champions, and Cheerleaders.' It emphasizes customer advocacy, teamwork, innovation, and a results-driven environment. The atmosphere is dynamic, reflecting the evolving mortgage industry.

HQ Significance:

As the central command for one of the nation's largest mortgage servicers, the headquarters is crucial for overseeing national operations, managing billions in mortgage assets, and driving the company's strategic initiatives.

Values Reflected in HQ: The modern, technology-enabled, and collaborative design of the headquarters reflects Mr. Cooper's commitment to innovation, operational excellence, and a customer-first philosophy.

Location:

While Mr. Cooper's primary market is the United States, it maintains a significant global presence through its state-of-the-art technology and operations centers in India (Chennai and Bengaluru). These international offices are integral to its global operating model, providing essential IT development, software engineering, data analytics, back-office processing, and customer support functions that underpin its U.S. mortgage servicing and origination businesses. This global footprint enables Mr. Cooper to leverage diverse talent pools, achieve operational efficiencies, and drive innovation.

Street Address:

8950 Cypress Waters Blvd

City:

Coppell

State/Province:

TX

Country:

USA

Mr. Cooper's Global Presence

Chennai, India

Address: DLF IT Park, Block 3, 1/124 Shivaji Garden, Nandambakkam Post, Mount Poonamallee Road, Manapakkam, Chennai, Tamil Nadu 600089, India

Leverages India's skilled talent pool to enhance operational efficiency, drive technological innovation, and provide round-the-clock support capabilities.

Bengaluru, India

Address: Embassy TechVillage, Bellandur, Bengaluru, Karnataka 560103, India

Complements the Chennai operations by expanding access to tech talent and strengthening the company's global delivery model for IT and operational services.

Chandler, AZ, USA

Address: 2501 S. Price Road, Chandler, AZ 85286, USA

Provides regional operational capacity and business continuity, supporting customers across different time zones in the U.S.

Longview, TX, USA

Address: 1800 N. Eastman Road, Longview, TX 75601, USA

Contributes to Mr. Cooper's overall U.S. operational footprint and customer support network.

Buying Intent Signals for Mr. Cooper

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Mr. Cooper

As of April 2025, Mr. Cooper' leadership includes:

Jay Bray - Chairman
Kurt Johnson - Chief Executive Officer & President
Chris Marshall - Vice Chairman
Christine Paxton - Executive Vice President, Chief Financial Officer
Jay Jones - Executive Vice President, Servicing
Shawn Stone - Executive Vice President, Chief Revenue Officer
Jaime Montemayor - Executive Vice President, Chief Digital and Technology Officer
Daniel Sentiff - Executive Vice President, Originations

Investors of Mr. Cooper

Mr. Cooper has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
Fidelity Management & Research Company LLC (FMR Co.)
State Street Corporation
Dimensional Fund Advisors LP
Invesco Ltd.

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits0

Over the past year, Mr. Cooper has seen key leadership transitions, including the appointment of a new CEO and strategic hires to bolster its technology and originations divisions.

Departures

Jay Bray, Jay Bray stepped down from the CEO position and transitioned to the role of Executive Chairman.

New Appointments:

Kurt Johnson, Kurt Johnson was promoted to CEO and President, leveraging his extensive experience within the company.
Jaime Montemayor, Jaime Montemayor was appointed to spearhead Mr. Cooper's digital and technological advancements.
Daniel Sentiff, Daniel Sentiff joined to lead and grow the mortgage originations segment.

Technology (Tech Stack) used by Mr. Cooper

Discover the tools Mr. Cooper uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Mr. Cooper Email Formats and Examples

Mr. Cooper typically uses a consistent email format for its employees. The most common structure is [firstname].[lastname]@mrcooper.com. Variations might exist, but this is the predominant pattern.

firstname.lastname@mrcooper.com

Format

jane.doe@mrcooper.com

Example

90%

Success rate

News and media

Mr. Cooper Group Inc.May 1, 2024

Mr. Cooper Group Reports First Quarter 2024 Results

Mr. Cooper Group announced its financial results for the first quarter of 2024, highlighting strong performance in its servicing segment and growth in its tangible book value. The company reported a net income and discussed its strategic priorities for the year....more

PR NewswireApril 2, 2024

Mr. Cooper Group Announces CEO Transition

Mr. Cooper Group announced that its Board of Directors appointed Kurt Johnson as Chief Executive Officer, effective immediately. Jay Bray, former CEO, transitioned to the role of Executive Chairman of the Board. This move is part of the company's long-term succession planning....more

HousingWireFebruary 7, 2024

Mr. Cooper upbeat on servicing profitability, originations market

Following its Q4 2023 earnings report, Mr. Cooper executives expressed optimism about the profitability of its servicing business and navigating the challenging originations market. The company highlighted its technology investments and operational efficiencies....more

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