Mr. Cooper Group Inc. (NASDAQ: COOP) is one of the largest home loan servicers in the United States, focused on delivering a variety of servicing and lending products, services, and technologies. The company aims to make the homeownership journey more rewarding and less worrisome for its customers. Operating under the Mr. Cooper® and Xome® brands, they provide mortgage servicing, origination, and an online real estate auction platform. Their customer-centric approach is built on transparency, technology, and a commitment to helping homeowners.
The headquarters serves as the primary hub for corporate leadership, strategic planning, operational management, technology development, and customer support oversight for its extensive mortgage servicing and origination businesses.
The campus features modern office buildings designed to promote collaboration and employee well-being, situated in the vibrant Cypress Waters development with various amenities.
Mr. Cooper fosters a work culture centered on being 'Challengers, Champions, and Cheerleaders.' It emphasizes customer advocacy, teamwork, innovation, and a results-driven environment. The atmosphere is dynamic, reflecting the evolving mortgage industry.
As the central command for one of the nation's largest mortgage servicers, the headquarters is crucial for overseeing national operations, managing billions in mortgage assets, and driving the company's strategic initiatives.
While Mr. Cooper's primary market is the United States, it maintains a significant global presence through its state-of-the-art technology and operations centers in India (Chennai and Bengaluru). These international offices are integral to its global operating model, providing essential IT development, software engineering, data analytics, back-office processing, and customer support functions that underpin its U.S. mortgage servicing and origination businesses. This global footprint enables Mr. Cooper to leverage diverse talent pools, achieve operational efficiencies, and drive innovation.
8950 Cypress Waters Blvd
Coppell
TX
USA
Address: DLF IT Park, Block 3, 1/124 Shivaji Garden, Nandambakkam Post, Mount Poonamallee Road, Manapakkam, Chennai, Tamil Nadu 600089, India
Leverages India's skilled talent pool to enhance operational efficiency, drive technological innovation, and provide round-the-clock support capabilities.
Address: Embassy TechVillage, Bellandur, Bengaluru, Karnataka 560103, India
Complements the Chennai operations by expanding access to tech talent and strengthening the company's global delivery model for IT and operational services.
Address: 2501 S. Price Road, Chandler, AZ 85286, USA
Provides regional operational capacity and business continuity, supporting customers across different time zones in the U.S.
Address: 1800 N. Eastman Road, Longview, TX 75601, USA
Contributes to Mr. Cooper's overall U.S. operational footprint and customer support network.
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As of April 2025, Mr. Cooper' leadership includes:
Mr. Cooper has been backed by several prominent investors over the years, including:
Over the past year, Mr. Cooper has seen key leadership transitions, including the appointment of a new CEO and strategic hires to bolster its technology and originations divisions.
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Mr. Cooper typically uses a consistent email format for its employees. The most common structure is [firstname].[lastname]@mrcooper.com. Variations might exist, but this is the predominant pattern.
firstname.lastname@mrcooper.com
Format
jane.doe@mrcooper.com
Example
90%
Success rate
Mr. Cooper Group Inc. • May 1, 2024
Mr. Cooper Group announced its financial results for the first quarter of 2024, highlighting strong performance in its servicing segment and growth in its tangible book value. The company reported a net income and discussed its strategic priorities for the year....more
PR Newswire • April 2, 2024
Mr. Cooper Group announced that its Board of Directors appointed Kurt Johnson as Chief Executive Officer, effective immediately. Jay Bray, former CEO, transitioned to the role of Executive Chairman of the Board. This move is part of the company's long-term succession planning....more
HousingWire • February 7, 2024
Following its Q4 2023 earnings report, Mr. Cooper executives expressed optimism about the profitability of its servicing business and navigating the challenging originations market. The company highlighted its technology investments and operational efficiencies....more
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