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Mr. Handyman is a leading franchise network providing professional, safe, and reliable handyman services for residential and commercial properties. Specializing in a wide array of repair, maintenance, and improvement tasks, Mr. Handyman technicians are skilled, insured, and committed to delivering high-quality workmanship and exceptional customer service. As part of Neighborly, the world's largest home services company, Mr. Handyman operates through locally owned franchises across the United States and Canada, offering a convenient and trustworthy solution for property upkeep.
Serves as the central hub for franchise support, operations, marketing, technology, and strategic leadership for Mr. Handyman and other Neighborly brands.
A modern, consolidated campus designed to foster collaboration among Neighborly's diverse home service brands. Features contemporary workspaces, training facilities, and amenities supporting a dynamic work environment.
Emphasizes Neighborly's 'RICH' values (Respect, Integrity, Customer Focus, Having Fun in the Process). A collaborative environment focused on supporting franchisee success, driving brand growth, and fostering innovation in home services.
Centralizes support services for hundreds of Mr. Handyman franchisees, ensuring consistent brand standards, operational efficiency, access to shared resources, and strategic alignment within the broader Neighborly network.
Mr. Handyman primarily serves communities across the United States and Canada through its extensive network of local franchises. As a brand under Neighborly, it benefits from the parent company's global presence, which spans approximately 10 countries. This international network allows for the sharing of best practices, technology advancements, and robust franchise support systems. Functions supported by Neighborly that indirectly or directly benefit Mr. Handyman include global brand strategy, development of shared technology platforms, insights from international franchise development, and operational excellence programs that enhance service delivery across all brands.
1010 N. University Parks Dr.
Waco
Texas
USA
Address: Neighborly UK, Office G10, Westmead House, Westmead, Farnborough, GU14 7LP, UK
Facilitates the expansion and support of Neighborly's home service brands in the UK and Europe, implementing shared business systems and support mechanisms that benefit the global network. While Mr. Handyman primarily operates in North America, this office represents Neighborly's global support infrastructure.
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As of April 2025, Mr. Handyman' leadership includes:
Mr. Handyman has been backed by several prominent investors over the years, including:
The past 12-18 months featured a significant leadership transition for the Mr. Handyman brand within Neighborly. J.B. Sassano departed from his role as Brand President, and subsequently, Jeff Palla's responsibilities were expanded to include the presidency of Mr. Handyman alongside his existing role as President of Mr. Electric.
Discover the tools Mr. Handyman uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
For corporate employees of Mr. Handyman, email addresses typically follow standard formats associated with its parent company, Neighborly, or direct brand addresses. The most common patterns include using the employee's first name and last name, or first initial and last name, combined with the company domain.
[first].[last]@mrhandyman.com or [first].[last]@neighborlybrands.com
Format
jane.doe@mrhandyman.com
Example
85%
Success rate
PR Newswire • February 7, 2024
Neighborly, the parent company of Mr. Handyman and the world's largest home services company, announced it has exceeded $4 billion in system-wide sales and grown to over 5,500 franchises globally. This significant growth reflects the collective strength and customer trust in its diverse portfolio of service brands, including Mr. Handyman....more
Franchise Business Review • January 23, 2024
Neighborly was named a Top Franchise for 2024 by Franchise Business Review, based on franchisee satisfaction surveys. This recognition highlights the strong support systems and positive business environment Neighborly provides to its franchise owners, including those operating Mr. Handyman locations....more
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